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  Blog \Blôg\, n. [Jrg, fr. Jrg. "Web-log".
     See {Blogger, BlogSpot, LiveJournal}.]
     A stream-of-consciousness Web journal, containing
     links, commentary, and pointless drivel.


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Saturday, July 6, 2002
16:00 - It is a religion
http://www.wired.com/news/mac/0,2125,53596,00.html

(top) link
Here's a Wired article about how the mindset among Mac people really does exhibit the same hallmarks of a religion-- especially in the sense that people stick with it not because the computers are better or help them in their daily lives better than PCs do, but because they want to support Apple.

For the same reason, Levine also buys quite a lot of shareware. "I don't always need it," he said. "I just want to support the author. It's just worth supporting."

Like all Apple collectors, Levine identifies strongly with Mac culture; the T-shirts and luggage tags broadcast his association.

"It's more than just a computer, it's a community," he said. "For many Mac people, I think it has a religious feeling to it. For a lot of people who are not comfortable with religion, it provides a community and a common heritage. I think Mac users have a certain common way of thinking, a way of doing things, a certain mindset.

"People say they are a Buddhist or a Catholic," he added. "We say we're Mac users, and that means we have similar values."

And naturally, that tends to blind one to the reason why one is doing it. To a Buddhist or a Catholic, it usually doesn't appear an option to consider being part of an opposing group, or to not support the group of which you're a part. And to people outside the group, the faithful often appear ridiculous.

For Apple to bridge the gap and appeal to new customers, it's necessary to use whatever tactics work for religion, to demystify it and make it seem less threatening and more sensible. It's a tough bind they're in... they have to acknowledge the fact that the Macolytes exist and aren't going away, so it's not going to stop looking like a cult until it gets a lot bigger and less vociferous. But they also have to try to present their products as simply another entry into the market, a competitor in a tough playing field with certain advantages that are worth selling-- in other words, denying the cultish nature of the Mac.

The "Switch" ads try to address the latter, showing that the Mac is simply a better choice... but unfortunately, because they're presented by individual Real People up against a white background, they come across as cultists. The white color even might suggest the white shirts of door-to-door religion peddlers. So maybe that's the blunder.

Who could have predicted it, though? And how does one reason one's way out of this mess? Other than doggedly pressing on, as we always have, trying to explain futilely to people that Apple didn't steal the GUI from Xerox PARC, that Macs can in fact be networked, and that not all Mac people are computer-illiterate banner-ad-clicking morons?

That's what we've been doing. Fat lot of good it's done us.

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© Brian Tiemann