g r o t t o 1 1

Peeve Farm
Breeding peeves for show, not just to keep as pets
Brian Tiemann
Silicon ValleyNew York-based purveyor of a confusing mixture of Apple punditry, political bile, and sports car rentals.

btman at grotto11 dot com

Read These Too:

InstaPundit
Steven Den Beste
James Lileks
Little Green Footballs
As the Apple Turns
Entropicana
Cold Fury
Capitalist Lion
Red Letter Day
Eric S. Raymond
Tal G in Jerusalem
Aziz Poonawalla
Corsair the Rational Pirate
.clue
Ravishing Light
Rosenblog
Cartago Delenda Est



Cars without compromise.





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12/31/2001 -   1/6/2002
12/24/2001 - 12/30/2001
12/17/2001 - 12/23/2001
Friday, August 16, 2002
17:57 - Vacation

(top)
I'm outta here, folks. I'll be up roaming the wilds of Ontario for the coming week, and I won't be back in blogging range until Tuesday the 27th. (Sure seems to be the weekend for it.)

I won't even be in news-watching range, either, so if the world blows up I probably won't know.

I'm a simple man. All I ask is that United Airlines stays in business long enough for me to get back home.

See you all later...

16:03 - A Self-Made Country

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I wonder if the recent (and historic) alarm that the European nations have about successful countries like America and Israel has something to do with a general pandemic mistrust of earned wealth as opposed to inheritance.

In reading the "All Creatures Great and Small" books by James Herriot as a kid, one of the lines that really stuck with me was an observation Herriot made about the Yorkshire attitude about this subject, as sharply contrasted against that of his native Glasgow. He said that Yorkshiremen treated the self-made man with deep suspicion; as he put it, "Nothing was more damning than the darkly-muttered comment, He had nowt when he fust got 'ere."

I wonder how far across Europe that sentiment stretches. After all, the European powers all came from monarchies, with systems of lordships and hereditary fortunes and powerful houses who kept control banking on the strength of a name. The rich and powerful were always the rich and powerful, because the present generation was always seen as the living embodiment of the ancestral generation. You were supposed to see King Arthur in a portrait of Charles the First, or Charlemagne in Louis XVI, or Siegfried in Kaiser Wilhelm. Likewise, if you're a blacksmith in a small country hamlet, the implicit assumption is that you inherited the job from your father, and he from his great-grandfather. For it to be otherwise would mean a noble family had somehow fallen, or that a ruling lord had come from a house of cowhands. While that might have made for good Dickensian fiction, it wasn't something one wanted to see in the real, live Europe.

America is the national-scale equivalent of the self-made man. With rights and power given to the individual and equal opportunity for all, the catchphrase of being a kid in America is "Even you might grow up to be President someday." There are no hereditary lords; there is no implicit glass ceiling for advancement if someone came across the Atlantic on a tramp steamer in steerage. Sure, it took time; and sure, there were (and are) economic dynasties. But the noveau riche-- or what I liked to call the technoveau riche until a couple of years ago-- never were treated with suspicion. Quite the contrary; they were seen as heroes, embodiments of the American Dream. it was a matter of pride to be at the head of a successful company and look back with wistful fondness at an apartment in the inner city or an immigrant grandfather cast off with the wretched refuse from some distant teeming shore. That's America.

Likewise Israel. They went from a nation of victims, just out from the worst cultural disaster ever to befall a people in history, to a thriving democratic exporter of goods and technology in what? Thirty years? Twenty? Who knew that would have happened? They were supposed to go hack at the desert in the miserable sun and be a poor beggar nation, dependent upon handouts from the UN, like the other countries in the area. What went wrong? How dare they succeed! Damn this self-made-man mentality!

What Hitler had correctly guessed was that the German people still had enough respect left over for hereditary entitlements that he could parlay it into the basis for a revolution: sanctified Teutonic blood, the rightful heirs to the Holy Roman Empire, the long-haired square-jawed musclebound Viking supermen whose spears turned back the Roman legions at the height of their power. World domination was their birthright as Germans, just for being Germans. For the Americans to claim that throne-- with their grass-deep roots and their brand-new country devoid of history and their willingness to accept any old people from any old where into their melting pot-- must have seemed ludicrous.

And yet here we are. It would seem that inherited entitlement as a concept upon which to build a nation is discredited by history. This must annoy the hell out of the Europeans. If they've got any of that attitude left, leveled against the self-made man who usurps power from those who currently have it, purely through the use of something so grubby as his hands and mind-- then it would certainly help to explain the transnational progressivist mentality, the victimhood=entitlement reaction, the complete failure to understand that equal opportunity does not lead to equal results.

We would seem to have figured out stuff like that a long time ago. We realized that strength lies in diversity (call it "hybrid vigor" if you want), of the "melting pot" type rather than the "multiculturalist" type. We realized that genius makes successes of those worthy, and that wealth passes from the hands of those who can't handle it to the hands of those who can. And we realized that these things happen of their own accord-- just leave everybody alone and it all works out like magic. To force things into a different kind of structure requires constantly applied effort. It's artificial, it's wasteful, and it breaks the backs of otherwise vibrant nations with superstar potential.

Just another reason, I suppose, why we don't feel particularly inclined to take advice from people whose countries have repeatedly proven to be failures, while ours has repeatedly proven to succeed.

How did Tom Lehrer put it? "He specialized in giving helpful advice to people who were happier than he was..."

12:45 - Gateway Profile 4X
http://www.zdnet.com/supercenter/stories/overview/0,12069,562126,00.html

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Well, it's here-- and what's funny is that ZDNet's reviewers are apparently unable to review it on its own merits without comparing it to the flat-screen iMac, to which it owes a good deal of its design aesthetic. (Well, I guess.)

Actually, what's really funny is that the article which links to the review calls it "Not as cute as an iMac, but a lot cheaper"... and then says that it starts at "(gasp) $999".

I guess the fact that it's only three digits is the real selling point here. After all, the iMac starts at $1299. That's well under the median 150% price premium that I've noticed on most Mac models these days.

Consider a Profile if you're seeking a space-saving, high-style design that doesn't come from Apple, but look elsewhere for high-end graphics or maximum configuration options.

I'd consider that a pretty ringing endorsement of the iMac, but that's probably just me.
Thursday, August 15, 2002
22:50 - Seanbaby the Sorcerer's Advocate
http://www.thewavemag.com/pagegen.php?pagename=article&articleid=22182

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Huzzah! Seanbaby is back, this time with a new article in The Wave about a truly inspired piece of moronicity: a low-budget video warning Christian parents about how evil the Harry Potter books are.

Seanbaby is great at reviewing stupid videos (of which many more such articles can be found at seanbaby.com); and this one proves he's no different even when he has to hold to some level of decorum because he's being published in a Bay Area lifestyle rag. It's all so good, I had a hard time picking a paragraph to quote.

The thing that makes fundamental Christianity special is that it’s the only religion that runs smear campaigns. No voodoo witch doctors have ever put together a home video warning voodoo parents of the seductive danger of Christian rock. HP...WR:MELI takes its outrage an extra step into crazy by actually inventing most of the things they hate about Harry Potter. Of course, as the video warns, if you say witchcraft has no power, you have two problems in your line of reasoning. One: you’re ignoring all the people that do have magic powers, and two: you’re saying that God’s warning in the Bible against sorcery is actually worthless. That means that the people who made this video have set it up so that in order for them NOT to be crazy, children need to be flying on brooms and raising bodies from the dead. So say what you want about their book-burning crusade, these people have balls.

Indeed.

The people we have to share our air with...

21:43 - Well, maybe...
http://www.macnn.com/news.php?id=15928&startNumber=30

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Posters on MaCNN are responding to the Bare Feats benchmarks by noticing that the four tests that were performed were largely pure CPU-speed tests, which would not have shown an increase in the new machines with the same speed CPU anyway.

Unfortunately, the 4 tests that he did aren't going to show an increase in performance due to the newer bus/memory at all.

PS7 MP Action File: This one is probably memory/cpu intensive, and so will only show raw bandwidth between CPU and RAM, which we know hasn't changed (since the bus from the controller to the CPU hasn't gotten significantly faster compared to the bus between the controller and RAM). Since it only involves those two components, I wouldn't expect any speed gains without a CPU speed increase.

Bryce 5 Render: Same comments as the PS7 test. Since Bryce is doing the rendering and not the video card, it's pure CPU/RAM

iTunes MP3 Convert: Bottleneck is CD-ROM to CPU to HD. Of the 3 only the CPU is actually faster than the system bus.

Altivec Fractal: This is just testing gigaflops. Would you really expect this to change? At all? The CPU hasn't after all...

As someone else said, if you get a test that more evenly balances system performance (like Quartz Extreme, a high power 3D application/game, or a network app) then you'll definately see an improvement, because the controller can basically talk to TWO devices that want to access memory at a time. non-DDR machines can't do that. None of the barefeats tests seemed to put that to it's fullest either.

And:

DMA tasks will be significantly faster. I bet your Quake 3 frame rates will be 1.5 times what they were! Also, look at how OS 10.2 uses video acceleration. Those kinds of operations will be much faster than before.

So, some more testing would appear to be in order here-- like a simple Quake fps test.

Still, this means the kinds of things they did test-- which aren't trivial in their real-world significance-- won't be faster than in the older machine. But at least it might mean there's some benefit to the new boxes after all...

19:51 - First the Earth cooled...

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When the New World was discovered, it changed everything. ("Well, duh," you say.) Not in any concretely tangible way on the popular level, though, or even in a way that the leaders of the various nations in power at the time could really sense. It was an asteroid strike, a cataclysm in history that sent shock waves around the planet and back numerous times, and we're still feeling the tremors today.

There it was-- a huge landmass full of natural resources, whose only inhabitants were so primitive technologically compared to the Europeans that they may as well have not been there, for all the global importance anybody was willing to ascribe to them-- to any extent beyond trying to get control of the natural resources from them by words rather than by swords. Every seafaring nation struck out and planted its flags, from the jungles of Brazil and Central America to the ice-bound shores of Newfoundland; and by the luck of the draw, the ships from England managed to land on the part of the Americas that happened to be the best and most livable. This ensured that the people who would come to inhabit that region would be predominantly English-speaking WASPs, if you didn't count the slaves in the southern colonies.

Maybe it was something about the fact that the English colonies were among the first to be founded by corporations-- privately held companies under contract from the Crown to settle the land, raise crops, harvest natural resources, and make products to ship back to the mother country-- instead of by military force or bodies directly under the control of the monarchy. But there was something in the political climate of England at the time, and in its colonies, that made it so that when it came time to break free of the control of the monarchy of the mother country, as every colony in the Americas eventually did, it was a group of intellectuals with some freaky ideas about how government should work that happened to lead the charge. These people were highly placed in their various jobs and political connections, and whatever they'd been reading or smoking, they somehow came to the conclusion that instead of setting up a monarchy of their own after they won independence, the thing to do would be to experiment with federalism. They had the landmass for a distributed method of government to make sense; they had the colonial delineations which they'd inherited from the various colonial contract corporations, which gave them a convenient substrate for "State" governments. And given their recent experiences with the British crown and how it could act when it got its knickers twisted at them, they decided that the answer was to centralize in the federal government only those functions which it was exclusively a central government's business to accomplish. Anything that could be handled by the lower-level and more distributed governmental bodies, would be. States were more important than the federal government, and local jurisdictions were more important than State, and individual people had the most power of all, to the extent that they did not break laws that were universally agreed to by any of the higher levels.

What would it have been like if, instead of trying to wrestle the American colonies back under the control of the British monarchy, England had undergone its own peaceful revolution and adopted a democratic or federal form of government? Monarchies don't like to give up power, and whenever a crown has given way to a democracy in other countries since 1776, it's tended to stick around as a figurehead, clinging to the romance of past glory. It's not an easy thing to give up. Democracy is colder, more clinical. No matter how neoclassical the architecture on the government buildings, it's still a rule by reason, rather than by emotion. In many ways that's a good thing. But for the sake of national pride, it's and ugly, dirty thing. But a democratic England, with its American States across the pond, might well have become an undisputed superpower long before the 20th century.

But as it was, America was out to an early lead. Its form of government encouraged individuality and innovation, and scientific advancements were to be had almost immediately. America began its push westward. It soon became obvious that there was a vast amount of eminently livable land out there, much more temperate and pleasant than anywhere else in the Americas-- one would think it was made to be settled. And it had all kinds of natural resources. Gold and silver and bauxite and iron and everything else started flowing from the Rocky Mountains and the Sierra Nevada, and immigrants rushed in from all over the world to get in on the ground floor. It was a dot-com boom whose scale dwarfs the one we've just lived through. It changed the face of nations. Not least our own-- after all, we had all that land to settle, but there were all those Indians. We did try to get the land from them as legally and as compassionately as possible; but because of overzealous cavalry, corrupt state and territorial governors, and a federal government run by Presidents like Andrew Jackson who cared little for such pussyfoot concepts as "respect for other cultures, particularly those who are at a disadvantage", it wasn't much use trying to keep things equitable. The technological difference between the two classes of people was just so immense that even if today's EU were doing the colonizing, they'd have been unable to keep themselves from flowing into those wide open spaces and taking home the riches they found there, culturally-different-concepts-of-land-ownership be damned. It was like living next to a house full of gold coins, guarded by a Corgi. Nobody is so idealistic as to just leave it be. Particularly not when you're trying to fight a Civil War and you've just invented the telegraph and the locomotive.

Because it was in America that scientific and technological innovation really took root. Because the original federalists had carefully kept religion out of the laws, they ensured that the land would be ruled in a manner than fostered scientific thought founded on practical principles; and with the best and the brightest of so many countries emigrating to the US, it's small wonder that we produced Edison and then Hollywood in such quick order, or petroleum and then Henry Ford. America was a runaway success; everyone wanted to be an American. And well before World War I, the European nations who had begotten America and given her so many expatriates with which to populate the country realized that they were in no small danger of being eclipsed.

So it was that certain megalomaniacal figures in Europe picked up on the newfound fervor for science that had been propounded by folks like Darwin, and the work of the researchers who had figured out how bacteria multiply, and the idea that nations-- national identities-- would ideally behave just like animals in nature would, obeying rules like survival-of-the-fittest. All they need is "room to grow". And while by this time most of the European nations had had their own revolutions (peaceful and otherwise) to put parliamentary democracies into place, there was still that ever-present romance of the Nation, the People-- the Chosen Land.

So when Hitler began to hitle, he did so with the idea in mind that a nation derives its strength from its national identity (easily fomentable through ideas like "racial purity" and "bloodlines" and convenient ethnic scapegoats to blame for any problems), and a strong nation with lots of room to grow could quickly rise to supremacy. America had the latter, but surely a country built on such a mishmash of different peoples with different languages and different aspirations couldn't be as strong as a people with a pure national identity. (And besides, Germany needed a pick-me-up after the humiliating WWI reparations imposed by the French.) So up comes the Ubermensch, and down go the Jews. Out come the guns, and they're trained eastward on a march toward Russia, and south toward Africa and South America-- "room to grow" indeed.

The trouble with that, naturally, was that Russia-- while it looked like America in a lot of ways, what with its artificial and brand-new-for-the-time political system and its vast spread of wide open spaces full of natural resources-- actually had a terrible climate and a low-tech populace that wasn't growing very much. Germany wouldn't have found Siberia to have made much of an agar tray for the Pure Aryan Nation to prosper, any more than the Soviet Union did.

Incidentally, communism will likely not amount to much in history but a freaky political experiment that failed-- except for a few side effects that have woven themselves into the tapestry of our shared experience. The Soviet Union was founded on the same sort of jealousy that Nazi Germany arose under: that America was successful because it had tried something new, and they'd had the wide open spaces with which to support it. But surely the American federalist/capitalist idea couldn't be the last, right one, could it? Naah. Lenin and Stalin were revolutionary intellectuals trying to reinvent government in the same way that our founding fathers did, only they took it a lot farther down the road of artificial machine-like "empowerment" of the individual-- it empowered them so much they were divested of all ability to act on their own behalf, rather than as part of a group. But they also brought a special kind of pigheadedness to the table-- a grumbling, stomping determination to succeed in spite of the lack of all those natural advantages that those English-derived American colonists had. The Soviets would beat the Americans to the pinnacle of military might, come hell or high water.

(Except that just because a political idea is nearly 200 years old doesn't make it wrong or obsolete. Sometimes the first idea we come up with actually just happens to be right. Just as the Desktop metaphor is still the most widely-used, most intuitive set of paradigms for operating systems that we've come up with-- even in the face of more recent developments that purport to be more post-modern and user-friendly, like Microsoft Bob and the Netscape "Webtop". But people don't like to accept that such an old idea can be the best one for the job, and they keep trying new things-- which is a good thing, indeed. But it reminds me of nothing so much as those cartoons where one character gets hit in the head, and then spends the next 22 minutes having hilarious amnesiac misadventures; finally, someone thinks, "Hey! All we have to do is hit him in the head again, and he'll get his memory back!" And of course it works. But you know, in the real world, lightning rarely strikes twice.)

And the result of all this was that the European, Middle Eastern, and Asian nations, post-WWII, found themselves reduced to the roles of pawns between America and the USSR-- NATO and the Warsaw Pact. The once-proud empires had dwindled to the role of allies who could be bought and sold, who represented the ebb and flow of balanced power. And as America's might continued to grow, following the same old ideals that they'd been following since Andrew Jackson, the USSR ran out of steam and collapsed in on itself. The Warsaw Pact dissolved. NATO lost its common foe and focus. And suddenly the European powers found themselves ready to self-determine again; except that by this time, they didn't have any say in world issues anymore. They'd been defined in opposition to or in alliance with either the Americans or the Russians for so long, and America had been building itself up to match the perceived thread of the USSR for so long, that from a global-influence standpoint the Europeans felt about as confident facing down the juggernaut across the Atlantic as the Indians did when they heard the hoofbeats of the US Cavalry.

So there's that: powerlessness. But there's also the issue of the Jews-- the people who as the war ended had emerged blinking from the concentration camps, those who were left, and were immediately given a homeland by the League of Nations-- soon to become the UN-- as one of their few decisively positive pieces of legislation. Although we can see right there the seeds of today's assumption, in the "transnational progressivism" camp that Steven den Beste has been covering lately with some asperity, that with victimhood comes entitlement. And it's amazing how quickly the UN and the European community changed its tune when Israel stopped being a nation of poor, poor victims and started acting like winners: making the desert bloom, developing a high-tech sector that's the envy even of Silicon Valley in many ways, de-socializing to an amazing degree, and fighting off the repeated attempts by the surrounding Arab nations to drive them into the sea (e.g. in 1967, when Israel foiled a coalition that was revving its engines for war, and responded by taking over the territories in which they're now being blown up in ice-cream parlors and on city buses by people who would far rather die as holy martyrs than live in what they consider "slavery"-- which in reality amounts to "having to live next to a country of Jews and McDonald's and Nikes and MTV"). Now that Israel looks like the oppressor, the poor innocent Palestinians are obviously the victims, and they must be given the same entitlements that the League of Nations felt compelled to give the Holocaust survivors back in 1947.

For a half-century now, Germany has been falling all over itself trying to distance itself from any suggestion that they had once been the instrument of Hitler's grand dreams. For the first few post-war decades, they were humble about it-- they had to be, after all. They were a defeated nation, occupied, divided like spoils of war. But now that they're again the strongest nation in Europe, economically rather than militarily, they're throwing their weight around again-- they have the answer and the solution, and it remains only to convince the rest of the world (read: us) of it. Sure, they decry the actions of Hitler in the strongest possible terms, and they praise the Americans for saving the German people from themselves. But now they're overcompensating. They're overcompensating something fierce.

Now the big fad is to take aim at America and at Israel-- the big winners of history, the ones whose ingenuity and innovation and dumb luck have netted them great individual happiness for all their people, at the perceived expense of billions of downtrodden peasantry worldwide-- and to use whatever words those oppressors use to describe their enemies ("terrorism", "war crimes", "rogue nation", "fascism"), and turn them back against America and Israel themselves. Oh, how delicious the irony! America is a superpower with weapons of mass destruction; they have strong national identity (= Nazi!); they overrun and set up puppet regimes in nations with which they find coexistence to be untenable (Afghanistan); they propose to unleash their arsenal at any nation who appears to be threatening their own hegemony, whether the rest of the world agrees that such action is warranted or even permissible or not (Iraq). Next to such a nation, could a nuke-armed Iraq be so bad?

I've just had the (dis)pleasure of reading a spate of discussion on a Usenet group which I peruse on occasion, one which tends to be inhabited by people whose positions in life would place them firmly on the far left: socially insecure, sexually liberated, racially diverse (indeed, completely abstracted in their own minds from any real-life physical differences between themselves at all), troglodytic, and in constant contact with friends from all over the world-- with whom they're far more familiar than the world outside their own front doors. I've heard the most amazing things come out of these people's fingers. "Iraq armed with a nuke would take out those terrorist thugs in charge of Israel, and maybe the US too-- and then we'd have a real free democracy running things! It certainly can't be any worse than what we have now," said one (though this is a paraphrase). "God bless George Galloway for having the balls to listen to what Saddam Hussein has to say, and to tell the USA that they're going way too far." And "Civilian casualties aren't just 'unavoidable', as Dubya calls them, but they're held up like a trophy by the warmongers in power-- just like at Hiroshima, they live for nothing else but to flatten whole cities full of innocent women and children who want nothing more than to live and work and play like any family man in Minneapolis with a toddler and a dog." And "Considering that Iraq is right at the top of that leaked 'potential nuke targets' list, doesn't it seem as though the 'War on Terror' is more frightening than the Terror itself?"

That last one is in fact a direct quote, more or less. And as hard as it is for me to force myself to remember this, we get so caught up in our blogging that we forget that most people in this country (and in the world-- the people who were spouting the lines I quoted above seemed to be Canadians and Germans) take very little interest in what facts are out there and what dangers the world presents, beyond what their own personal prejudices happen to be and the news items that happen to bolster those prejudices. It's amazing the number of sentiments I read that seemed to amount to little more than "Oh, why can't we all just live in a world where nobody has to raise a weapon in anger?"

Dude, I'd love to live in that kind of world too. But we don't. More's the pity. And even simpering about "root causes" isn't going to turn back the clock and raise the WTC again and turn the Arab world into a land of whimsy and light where women can run free in the streets.

The "root causes" of the situation in which we find ourselves can be traced back as far as you like: not just to Saudi oil, not just to the Gulf War, not just to the foundation of Israel, not just to WWII, not just to the fall of the Ottoman Empire, not just to the end of British colonial rule, not just to the writing of the Declaration of Independence. It goes back through direct and indirect causality to the leaders and inhabitants of a monarchial Europe bursting with technological might and a need for hegemony, sending out their ships looking for the means by which to become leaders in the real New World-- the World of Economics. The New World of America was just a discovery along the way to that road-- what was really the killer app of the day was the stock market, speculation, futures trading, promissory notes, short-selling, and bubbles-- all flowing through Antwerp, all creating a new kind of wealth for an empowered middle merchant class. If this is the "root cause" that someone wants to attack, be my guest. But taking on anything that occurred later in history is futile, because there's always something further back to blame for it. You can, if you like, consider the repulsion of Saladin and the Crusades to be germane to today's woes, or the foundations of Islam and Christianity, or the removal of the seat of the Roman Empire to Byzantium, or whatever. None of these events occurred in a vacuum. Everything had consequences that we feel echoing today.

We live in Reality Land here. It would be nice if the only place we saw people who wanted to kill us was in video games, but the real world isn't like that. And yes, America is a powerful behemoth, more powerful than the rest of the former superpowers of the world put together. But you know something? If you look through history, from 1776 on through the present day, do you know the only constant-- the only nation which has not fundamentally altered or reinvented itself, or swung from one end of the pendulum to the other, or had a bloody revolution, or faded into irrelevance, or killed millions of its own people as "dissidents", or indeed violated its own founding principles in any significant way?

I don't feel as though I'm beholden to anybody to feel guilty for being an American. I like this country. I know it has its faults, and I know everybody thinks of us as being the Microsoft of nations-- bulldozing our way through everybody else's culture without so much as a backwards glance. I know the transnational progressivists would like nothing more than to invent its own set of "monopoly crimes" with which to charge us, and perhaps split us up so we don't present so much of a threat to the rest of the world's ability to survive and be happy. But there's a difference here: I'm proud of the achievements of this country, in a way that I can't imagine being proud of being a part of Microsoft. We are what we are because we had a grand vision 226 years ago, and we've innovated our way to the top and vindicated that vision through our own individual accomplishments. We haven't won because we stifled competition from other countries; we've won because we did things right. Sure, I can see why other countries may well dislike or even hate us for that. I can understand what it must be like to be perpetually in someone else's shadow. But I don't buy the proposition that we're subject to punishment for our success.

No, I don't have a grand unified theory for how the world can be united in peace and brotherhood, or how the benefits of life in the USA can be conferred upon the rest of the world. (If I did, I wouldn't be sitting here writing this blog.)

But we've done everything right that I can reasonably see being done right, and history has handed us the laurels of world domination.

I personally think the world could have done far worse.

13:48 - Well, that's an onion in the ointment.
http://www.barefeats.com/pmddr.html

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According to Bare Feats, the new dual 1GHz Mac and the previous-generation dual 1GHz Mac are neck-and-neck in performance. As in, almost indistinguishable. Same goes for the dual 1GHz Xserve.

The site concludes, very sensibly (if disappointingly), that while the DDR machines with the faster front-side bus should show at least some marked improvement over the earlier machines, the fact is that the G4 7450 (the "Apollo" chip used in both the old machines and the new) has a very well-documented internal bus-interface limit of 1GBps. Much less than the 2.7Gps of full DDR access speed, which Apple claims the architecture can support.

On the other hand, the PPC 7470 chip-- which in February was being talked about as being slated for release this summer-- does support the full DDR access speed. So does this amount to a last-minute hardware change, a deliberate attempt by Apple to palm off some dead-weight top-end 7450s, a piece of deliberately timed pre-marketing in anticipation of a "silent rev" that puts the 7470 into the new machines, or an outright baldfaced lie?

I don't like any of those options. Unless that silent rev is forthcoming very very soon, like within two or three weeks.

Grumble.

11:18 - The G4's Last Hurrah
http://www.denbeste.nu/cd_log_entries/2002/08/Anunbelievablekludge.shtml

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...I think he's right. All the signs certainly point to this being the case. The G4 chips in the new Powermacs are 7450s, just like in the previous machines, and it's entirely possible that they've simply been overclocked and rebranded as 1.25GHz chips just for the purpose of this speed-bump.

But I don't buy the "embarrassment of engineering" angle. Depending on what one is trying to see this as, it can be an act of desperation-- or a fairly ingenious strategic interim solution, a very competitive product in a demanding market, ideally positioned for the new POWER4-derived IBM chips (the G5?) which seem to be targeted for consumer availability sometime early next year. It'll be a while in coming, but that just means we'll have to hold our breath for a while. And the current machines are far from useless.

The architecture is, after all, notable. Dual everything. Bridgeless direct PCI. Lots of L3 cache. And there's nothing inherently wrong with overclocking a chip; just ask any gamer. If they can do it and keep the chips stable, more power to 'em.

But this isn't an act of desperation, thrown together in a hasty three weeks of scrambling. This is an architecture that's been in planning for what must have been months. My guess is that as far back as January, or possibly earlier, Apple realized that the G4 was doomed as long as Motorola was so preoccupied with its business woes and seemingly uninterested in making desktop semiconductors. So they started coaxing IBM to develop the new chip as a contingency plan-- to develop the architecture, figure out the backwards-compatibility issue, make it desktop-capable, make it 64-bit Book E-compliant, try to get the power consumption down to a reasonable level, implement something to take the reins of Altivec-- and then, when the time was right, to build their new semiconductor foundry and announce the existence of the new chip. Finalize the design, get it ready to move, and meanwhile Apple would build an architecture that squeezes the last drops of juice out of their existing stock of effectively end-of-lifed G4s-- overclocking them when they run out of top-end chips that can legitimately push the speed barrier-- and put it into a machine that's designed for the new IBM chip rather than for the G4. Den Beste says it himself:

In fact, there's good reason to believe that these new machines are still going to be bottlenecked, because the processors share a single bus to the controller. PC duallies have separate buses for each CPU. Irrespective of how much L3 cache is connected to the controller, or how fast the RAM behind it runs, the data is choked on that FSB which runs 133 MHz for the 1.0GHz duallies, and 167 MHz for the 1.25 GHz duallies. The new "faster" bus merely keeps pace with the degree of choking; it doesn't relieve it. To relieve it, the G4 bus interface would have had to be redesigned, but that would have required Moto to roll the chip design, and it's clear they are not going to be doing that. If Apple was expecting a new G4 with a new FSB architecture, they would never have created these monsters.

Yes, exactly. These machines are architected for the G5, not for the G4. They'll hum along nicely with the G4 for a while, but they're overengineered in their current configuration. Put in G5s, with new memory buses, and they'll come into their own. (Likewise with the Xserve, which many are now considering to be an interim design, anticipatory of the 64-bit G5 as well.) Or that's the hope, anyway.

Some speculation (between myself and Chris, mostly) claims that the 133- and 167-MHz front-side bus speeds in the new Power Macs seem lackluster in comparison to the 266 and 333 MHz of PC motherboards-- but that this is simply because by PC-style accounting, those latter numbers are really 133 and 166, but doubled because of the effective double speed of DDR RAM, which Apple has only now received. The P4-based systems can get away with claiming such numbers because their CPUs have direct access to the RAM at such speeds, whereas Apple's don't-- yet. The front-side bus speed itself isn't crippled compared to that of PC motherboards. It's crippled by the fact that the FSB is designed for a later chip which will take full advantage of this architecture.

Apple has pulled this slow-ramp CPU trick before, incidentally. They've done things like releasing 100MHz machines when the chips could really do 120MHz, or underclocking the RAM or the FSB, often for the purposes of selling pro-vs-consumer targeted products-- but more often than not, to allow themselves a smooth ramp target. If the previous generation of machines were 60MHz, and they now had chips that could do 120, they would first release them at 100-- still a significant speed improvement, and a sales driver, but it also gave them the ability to do another speed bump three months later-- another sales driver, and it kept the speed ramp smooth. Overclockers wishing to void their warranties could often soup up their machines, and when the clone market was in existence companies like Power Computing could blow away Apple's own machines with 150MHz boxes against Apple's machines running at 120MHz and so on, but Apple kept up the smooth and behind-the-curve pace-- so that much like corporate financial officers deferring profits in a successful quarter so the company doesn't totally blow away its numbers and then predispose everybody to the same kind of success the next quarter, setting themselves up for a fall if the results are merely "normal", Apple could always ensure a predictable, on-schedule speed increase. And with a couple of notable exceptions (like the infamous downclocking of the G4s right after they were announced), they've been able to hold to that schedule throughout most of their history.

So now we're beginning to cross a desert, one in which we're unlikely to see any truly new G4 models (there's a possibility of a 7470 appearing later this year, but it's not looking good-- and the 7500, with its RapidIO architecture and longer faster-clockable pipeline, which was the subject of much optimism earlier this year, seems to be a lost dream now). I suspect that there will be room in the schedule for at least one more speed-bump between now and whenever the IBM G5s appear; rumors tell of the current 7450 G4s running at 1.4 or even 1.6GHz, and even if that's a matter of overclocking, it may well be right in with Apple's plans to do just that. It's a gamble, but if timed correctly, we could reach the other side of the sands with water left in our canteens.

As to whether IBM's chips are in fact on the way, we have no facts but a lot of speculation-- though, granted, that speculation is extremely compelling. For instance: is it a coincidence that IBM's chip will not support any 68K emulation code, and that Apple has announced that early next year new Macs will not be able to boot into OS9 at all? I doubt it. (Then again, as Kurt Revis points out, 68K emulation is all software-- it can work just as well on a new CPU as on the old.) The evidence seems to be in pretty strong supply for the idea of Apple being wholly committed to the IBM chips, and engineering around the G4 now rather than specifically for it.

The new Power Macs are very competitive machines, and they're only going to get better. That is, if our speculations pay off. Steve Jobs is rolling the dice in a major way here, but the situation isn't as dire as it can be made out to be. I still would like to see one of these machines in action; it's bound to be a significant leap past the previous generation, and it isn't because of marketing smoke-and-mirrors. There's a plan in place here, and there's good engineering going on. Considering how many rabbits Jobs has pulled out of his butt in the last few years, and how few failures, I'm inclined to put some faith in the man's ability to marshal his resources and strategize with the best of 'em.
Wednesday, August 14, 2002
09:49 - PowerMac vs. Dell
http://blog.glennf.com/gmblog/archives/00000233.htm

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Yesterday I compared the prices of the new line of Power Macs to the most comparable Dells I could find-- the P4-based Dimension 8200. I did this because it's what Apple compared its machines to in the MPEG-2 compression bake-off stats; I found that if you configured the Dell to match the Mac feature-for-feature, the Mac turned out to be priced at about 150% of what the Dell cost, from top to bottom.

But I overlooked the higher-end Xeon-based Precision 530 workstation, which might be closer in targeting to Apple's machines. Glenn Fleishman recompares the prices using the Precision instead of the Dimension. And he finds that the Mac is actually significantly cheaper, especially when you go for the lowest-end processors available.

I don't know how an 867-MHz dual G4 would fare against the Precision's dual 1.8GHz Xeons in that bake-off, but at least we now have a high-ball competitor to work against as well as a low-ball one.

Oh, and Marcus points out that the Dimension's 533 MHz system bus is actually due to RAMBUS' super-high clock speed over an 8-bit bus. So it's not as hot as it sounds (not that that matters to the number-munchers on the message boards).

09:33 - Hey, congratulations, Apple! You've made a meme!
http://www.wired.com/news/mac/0,2125,54333,00.html

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Why, look. Ellen Feiss, the "stoned" high-school girl in the online-only Switch ad that was released at MacWorld, has risen above the petty ranks of "Stupid advertising shills" and entered the rarefied stratum of "Web-wide underground obsession". She joins such hallowed figures as "WTC Tourist Man" and "Colin Mochrie" and "Domokun" as preferred clip-art at Fark.com and in the inevitable "animutation" videos that make me giggle so helplessly.

In the last couple of weeks, a number of fan sites have popped up, created by besotted devotees who think she deserves a higher profile in American pop culture.

Feiss is not yet as famous as Mahir or the "all your base" phenomenon, but her fan base is growing -- and not just among Mac users. She has unique appeal to people who use Windows PCs.

There is Ellen Feiss, the fan site and the Ellen Fan Club: beep beep beep, which has set up a Cafépress Web store to sell T-shirts, coffee mugs and flying discs adorned with her image.

The domains ellenfeis.com and ellenfeissfanclub.com have also been registered but are currently empty.

Feiss has been turned into a set of computer icons that, curiously, can be converted to display on machines running Windows XP. She is also the subject of some wallpaper pictures that decorate a computer's desktop.

Isn't advertising weird? You spend millions trying to establish an image in customers' minds, and they filter it out; but do one little throwaway clip like this, only post it online (don't even broadcast it), and suddenly your logo-- for good or for ill-- is in front of millions and millions of potential laughing customers. (After all, whether they start out liking or hating Apple, the people making Ellen Feiss fan sites will have positive thoughts and memories about her meme-- and therefore about Apple.)

Genius, or inscrutable Dame Fortune?
Tuesday, August 13, 2002
11:31 - I didn't want a headache this early.
http://www.apple.com/powermac/

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Well, it seems we can now pretty much count on certain rumor sites to get the facts about upcoming announcements spot-on, even though such rumors might not be as fun to read as the big freaky blue-sky whisperings about Next Big Things or about incinerating the competition or whatever.

New Power Macs today, and the specs are just like what the rumor sites said. Though I have to say those specs are... well, mixed.

They're pumping the "Technology from the Xserve" thing quite a bit, and it's true that they're inheriting a number of advantages from the Xserve's design. Everything's dual now, for instance-- dual optical drives, dual hard-drive ATA channels (supporting up to four drives), dual video out (all digital). But the numbers... well, I'm confused. It's all dual, but it's not very symmetrical. And the specs lack some luster in a few bewildering areas.

Good things:
  • DDR SDRAM (whoopee)
  • Dual digital video out
  • Dual optical drives
  • Dual ATA channels for hard drives (supporting four drives total)
  • Dual CPUs across the board
  • ATI RADEON 9000 (with GeForce4 Ti option)
  • AGP4x


Bad things:
  • 167 MHz system bus (what is up with that? Dell's top-end systems are up to 533.
  • The ATA drive channels are slow and asymmetrical: ATA-100 and ATA-66. Why not ATA-133? It's not like it hasn't been around for years.
  • Video out is asymmetrical (ADC and DVI)-- though that may be a good thing
  • The price.

I mean, what the hell? $3300 for the top-end system? Apple's supposed to be getting its prices down, not inching them back up to where they were in the Apple IIvx days (remember $8000 Macs? Remember?). I just went to Dell's site and priced out a similar system (well, except for that 533MHz system bus); it came out to about $2300, if you subtract the monitor and add the iApp wanna-be programs and a DVD burner. The Dell configuration is still ungainly and sloppy, but it does come to $1000 less than the Mac. And I don't know if the Mac can claim a $1000 premium for what advantages it has.

Sure, we've got DDR now. But what good is that going to do against a system bus over three times as fast? And I don't think you can buy ATA-66 drives anymore. (Though the Dell interestingly doesn't offer ATA-133 drives-- weird.)

It should be telling that Apple is no longer using Photoshop as its acid test for comparative speed analysis against Wintel PCs; it's now using MPEG-2 encoding for DVD burning. And it does show that the new G4 bests the current top-end Dell (the Dimension 8200 with a 2.53-GHz P4) by some 43%. But then again, MPEG-2 encoding is surely a heavily Altivec-optimized vector-op procedure, and it's going to show more of an advantage over the clocked-twice-as-fast Intel chip than other operations will. And besides, the Mac is dual-CPU. I daresay the numbers wouldn't look so rosy with a one-on-one comparison.

Whatever the prospects or artistic merits of this new case, the G4 in its current form isn't going to see the inside of it for terribly long, I daresay.

My reaction to the new case was that it looks like a grinning Cyclops; but jest aside, it's clear that this case is designed to ventilate better and dissipate more heat than the previous generation-- which didn't exactly have heating issues. So I think it's pretty safe to say that this will be the case design for the new CPU as well, whenever that gets here-- because presumably it's going to run hotter than the G4. (Pretty much everything does except the Crusoe.) And the case now has an all-metal latching/locking mechanism. Still no USB/FireWire on the front panel (why the hell not?), and only four PCI slots. But I do have to wonder again why anybody would need more than four-- considering that the video is AGP (in its own slot) and the sound, Gigabit Ethernet, FireWire, and modem are all on-board.

I dunno. I like a lot of what this system has to offer, but some of the compromises and omissions bewilder me. This is a major rework of the G4 tower configuration, with a new motherboard, system controller, bridgeless direct PCI controller, and so on. I hope there's another rev of this design soon with minor improvements that correct some of the weird imbalances like drive speed, and we gotta get that system bus cranked up as well. I won't be buying a new machine for a while yet; I can wait.

I do wish they could have gotten that price down a little bit, though.
Monday, August 12, 2002
18:30 - Technology built by the lowest bidder

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Suddenly, a few minutes ago, my POP mail stopped working. Whenever the mail program checked for new messages, it popped up an error saying "POP user briant unrecognized".

Completely out of the blue. Just started happening. But I'd gotten used to stuff like this ever since we went to an Exchange server a few weeks ago. (Nary a problem beforehand, but since the changeover we've had at least one protracted period of downtime of one sort or another almost every single day.)

Naturally, the purpose of switching to Exchange was that it would be cheaper to implement-- which, one has to understand, has nothing to do with the cost of the equipment or the software. It has to do with the salary of the administrator.

A UNIX guru comes at a price. So does a security officer with real training who knows what he's doing. But Win2K admins who can set up Exchange and IIS-- well, they're a dime a dozen. And what company in its right mind would pay more for what they can get cheap?

Turns out, our Windows administrator had turned on some option in Exchange that makes it reject connections in which the password is being sent in cleartext (which we're all doing, since he'd told us not to use SSL). When Kris and I brought it to his attention that it was now rejecting us, his first reaction was "Well, it's not doing that for me..."

A few minutes later, he came to look at my setup. I showed him the error: Click, then "POP user briant unrecognized". First reaction this time: "Well, you're using a Mac. That's obviously the reason."

I point silently to Kris' NT machine running Outlook, with the same message on-screen.

The admin swears under his breath and stomps off.

I don't know how this is going to work out, but it's just such a perfect little microcosm of life in a Windows world. We refuse to pay more for extra quality, whether in our computers or in the expertise of our administrators. And when this leads us into months-long bouts of sporadic downtime, security breaches, and active attempts to thwart the needs and desires of employees, all in the name of "standardization on the system that everybody else uses", all we can do is drink heavily and escape into sports or fantasy in the miserable hours of evening, before collapsing into the dark respite of slumber with the nagging thought that death, should it visit in the wee hours, would be a welcome relief.



Just got a call: "Okay, could you try it again?"

I try again. No errors. "Yeah, it seems good now."

He seems surprised. "It does?"

"Yeah, no errors now."

His voice is pained and exasperated. "Oh, maan!"

This is going to be a long evening.



16:46 - The Beleaguered Innovator

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The year was 1998. The Internet had reached maturity, or at least was progressing well through its awkward adolescence. All the familiar pieces were there: e-commerce, corporate sites with stock quotes, Web-based discussion boards, spam. It was the Internet of today, give or take a few million users-- and a widely-used browser or two.

Netscape was in a bad way. After hurtling to stardom with successive major releases being hustled out the door every few months, each one packed full of brand-new and desperately-needed page layout features such as background colors/images, tables, frames, and the like, the browser-- which had enjoyed almost total penetration across the Internet population-- had been brought to a standstill by Internet Explorer 4. Upon that browser's release, everything changed. The stakes were entirely different. The same old tactics would no longer suffice. Suddenly it was a fight for survival, not a frantic but exhilarating race to get new features into common usage, flinging them out like alms over the piazza. It was now deadly serious. IE4 was the browser world's 9/11.

Almost immediately, Netscape lost its way and began to flounder. As the free IE4 began to take root, and as Windows 98 began to ship with a preinstalled copy of "The Internet" on every desktop (rendering Netscape's $60 price tag ridiculous by comparison), Netscape started to stagger and crash into walls like a blindfolded dog recovering from surgery. Gone, almost overnight, were the new features that were created as a response to overwhelming clamor from the users, features with a massive popular mandate for existence. Now the key was not functionality, but survival-- and so Netscape started to cast about.

Remember the whole "Push" campaign? How browsers would integrate with your desktop and send you data unbidden, so that your entire machine would turn into a giant interactive web page-- or, more accurately, a giant interactive billboard? It would be like computing inside an ad. Your desktop wouldn't be a static picture of flowers or your car or whatever-- it would be a live Web document with links, ad banners, little games to play, everything. Microsoft's version was called Active Desktop. Netscape partnered with Marimba for theirs.

It was supposed to be the Next Big Thing, as revolutionary as tables or frames, or indeed as the browser was in the first place. But everybody looked at it, raised their eyebrows, and yawned. Push fell flat; neither company won. Active Desktop still exists in Windows, but I don't know a single person who uses it.

At the same time, there was the big DHTML/Layers thing. Layers were supposed to be the other Next Big Thing; they would make pages come alive, with dynamic in-frame content that could turn websites into fully functional applications. (Sort of like what we can do today in Flash.) It was a bold idea, but the implementations were far too cumbersome for anybody to get their minds around-- Netscape's and Microsoft's implementations of DHTML were incompatible and had complementary shortcomings, and nobody could code to a fully working standard. Besides, there just wasn't a public mandate for it, not like there was for tables or for background colors or for CSS. And DHTML died the same death as VRML: it seemed like a good idea at the time, but all it did was to send Netscape on a wild goose chase while they tried to head off Microsoft. And they succeeded. They kept Microsoft from winning in the DHTML or VRML or Push battles. Huzzah.

But the damage had been done. The vision that drove the creation of the Internet had been destroyed, taken corporate. It was now about marketing, about demographics, about product placement, about mindshare, about market penetration, about brand loyalty. It was no longer about creating functionality and features to empower wide-eyed Web geeks creating their first tentative pages about skateboarding or their favorite movies. That was all over. Because while Microsoft had led Netscape on with the illusion that what the public wanted was more new features that were as exciting as in the early days of the Web, what they were slyly doing in the background was to integrate the browser into Windows.

Netscape released a new major version about every six months, from 1995 through 1998, until version 4.0 came out. and now, in 2002, four years later, we barely have anything that can be called a successor to it.

And neither does Microsoft.

What major new empowering features has Microsoft added into IE since it became the de facto standard? Some vaguely improved CSS handling, sure; maybe some speed enhancements. But what has changed since IE4 that honestly gives us new abilities in our use of the Web as a publishing medium?

As if. IE still doesn't even have a "Show Page Info" equivalent or a JavaScript debugger. (How the hell are you supposed to write JavaScript without a JavaScript debugger, anyway?) It doesn't even have cookie management.

Which brings me to the crux of this diatribe, the feature that I just remembered suddenly last night, and which seemed now so disheartening in its tragic optimism, its violins-on-the-deck-of-the-Titanic unquenchable hopefulness that kept Netscape's vision alive right up to the very end, not unlike Bill Biggart and his D30, knowing he was doomed, but doggedly doing what he believed in anyway, right up until the masonry started crashing down.

That feature was a new technology whose name I forget-- LiveFace or RealFont or Dynamic Fonts or something-- that enabled Web developers to embed their own custom fonts into their web pages. It would be included as just another binary file to download-- a font doesn't take up much more than 50K or so, no more than your typical image file; and once it was downloaded, the browser would integrate it in-place and apply it to the text in the page. The author could include and refer to as many of these fonts as he wanted, in the same kind of structure as CSS. You wouldn't have to install the fonts in question onto your computer; you wouldn't even have to know the fonts were even there. They would be contained entirely within the browser's run-time space, and unloaded when the browser quit.

The way I remember seeing the demo page at Netscape's site working, it would lay out the entire site, and all the text would be shown in the default browser font; but then, as soon as the new font was fully downloaded, suddenly all the text would re-render smoothly into the new font, gorgeously reflowed with full kerning and leading and everything, just the way the author intended it.

This was all part of a thrust by Netscape to turn the Web into a legitimate publishing medium with real page-layout control, so people could be sure that the pages they presented would be viewed by everybody exactly the same way-- fonts and all. It was a fairly wide-reaching initiative; it wasn't just the dynamic fonts thing. It also included stuff like a "columns" specification, so you could write a big block of text and have the browser automatically render it into two or three or n columns for you, across the page, without having to worry about creating tables and splitting the text manually between the cells. (It would have been a godsend for text-heavy content that would normally get laid out in multi-column formats in print; instead, what we have now in online news services and journals and blogs are gigantic narrow single-column articles that thread their way downward between columns full of ads and links.) The new initiative also included tags to specify gutter spacing, margins, headers and footers, text wrapping around images-- in short, it would have turned the Web into a full-fledged deterministic page-layout medium. The demo page showed a newsletter-style page with two columns, ornate graphics in the gutters, a beautiful headline block, bylines, headings, initial-caps, the whole nine yards. It looked like the future, in a way that crap like Push or VRML never looked like anything remotely compellling. And it would have been available to everybody. I believe they even included a free tool which would convert any TrueType font into the format needed by the dynamic-fonts engine.

But it didn't catch on, because by the time it appeared, Netscape was irrelevant. And Microsoft has celebrated their victory over this kind of innovation by... making sure that four years later, we have no such functionality available to us.

Think of what it could have meant. Lileks could whip up a gorgeous new layout format for his Bleats, and by tagging on the fonts he used in the new dynamic-font format, he could be sure that every one of his readers would see it as he himself saw it, unless they'd specifically set their browsers to override with their own custom fonts. USS Clueless could ensure that all the relevant header text would appear in the Trekkish "Handel Gothic" font, without Steven having to link separately to the TrueType editions of that font that people currenly have to download, install, restart their browsers, and return to the site in order to see it the way the author intended. It would all "just work".

But that dream is gone now, and we're unlikely to see anything like it again, or at least not for years. The Web has matured in an environment patently unfriendly to such innovation. The time for empowerment ended with Netscape still giddily pulling rabbits out of its hat, on a crumbling stage in a theater burning to the ground.

As I've said before, innovation is the enemy of Microsoft-- it's not just that Redmond is incapable of innovating, it's that innovation is patently bad for business. They have to be able to appease their stockholders with a product that they can get away with changing and improving as little as possible, as little as they can get away with. Why should they innovate? Innovation costs money. If they could sell the same product, materially unchanged, for thirty years-- they would. That's business. And when you're a monopoly, and when innovation is seen as irrelevant as far as the public is concerned, coming up with new capabilities to deliver into your customers' hands-- new things to go wrong, new things to have to support, new complexities to add to your software-- is the last thing you want to do.

When an industry like technology solidifies, it becomes a lot more friendly to investment and to traditional business that expects the products to behave like corn flakes and detergent. Computers don't do that yet. But browsers are starting to, and that's why now that the frivolous dot-coms are gone, we've winnowed the field down to e-commerce companies that have genuinely viable business plans in a traditional sense. They can expect browsers to behave a certain way, because for some four years now there's only been one browser of note, and it's been effectively unchanged in all that time.

But because Netscape was willfully destroyed before their web-publishing initiative was fully realized, an entire arm of that potential business has been lost to us. Imagine what blogging could have been like in a world where we had that kind of layout control. Imagine what e-zines would have been like. Imagine what new fields would have been opened up by enterprising pioneers who saw an opportunity afforded by this new technological foundation, picked it up, and ran with it.

That's the kind of crime for which I will never forgive Microsoft. They are actively hostile to innovation, purely because of what they are. It is in their interest to stifle innovation. It is their goal to own an industry-- to buy up or smother the companies competing in that field, become a monopoly, and then never innovate again. The money doth flow like never before-- but progress ceases.

But because this leaves a niche open, it's up to the beleaguered underdogs with the small market shares to do the inventing. Innovation always happens first and best with companies like Apple, because they have to innovate in order to survive.

The problem is that such a position is untenable from a business standpoint. Success and failure are separated by a day's worth of work or sales or product announcements, and failure is forever.

I know it makes me old-fashioned and unrealistic to be rooting for the innovative underdog in a given field; they're bound to become irrelevant and die, and we may as well just get with the program and accept the realities of the monopoly-controlled industry. Sure, it won't ever innovate again in that field, but at least investors can make some money off it.

Maybe I'm just a hopeless romantic. Maybe I'm an idealistic dunderhead. Maybe I just can't bear the thought that the ultimate fate of any scrappy entrepreneur, ingeniously inventing, following the American Dream, is to become agglomerated into a monolithic and ossified industry, devoid of personality or energy, focused only upon market share and revenue, rather than on serving-- and delighting-- the customer.

Whatever the case, I'll keep waving the flag as high as I can-- lest it drop from people's sight and we lose yet more of the magical world of invention.

12:10 - Bill Biggart
http://digitaljournalist.org/issue0111/biggart_intro.htm

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We've all seen Bill Biggart's last few photos in Newsweek and elsewhere; he's the guy who stayed under the WTC towers on 9/11, snapping pictures on his D30 right up until the buildings fell on him.

I don't know if this page is new or what, but it's worth some perusal either way. If just to refresh the imagery in our minds now that the one-year anniversary is coming up. It's not like it's that easy to forget, especially for New Yorkers. But still-- sometimes seeing something that makes us grit our teeth is more useful than reading a ten-page screed on why George Galloway is an anti-American, terrorist-supporting bogocrat and the quicker we take Baghdad the less chance we stand of getting ourselves nuked. Sometimes we just need a few photos-- and a few extraordinary circumstances under which they were taken-- to remind us what's at stake here.

11:54 - iRresistible

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I think I just saw another iPod sell itself. And it didn't even have to show its face.

Our IT guy came into the break room where I was toasting a bagel with my iPod earbuds disappearing into my shirt. (He knew, just from the color of the wires evidently, what it was-- even though the iPod was hidden in my shirt pocket.) With a vague smirk and just a hint of a sneer, he asked me if there was any way to use those things with anything other than a Mac yet?

"Well, yeah," I told him. "You always could."

I explained about XPlay and EphPod, which he apparently hadn't heard of. "And anyway, there's now a real native Windows version available."

But, of course, he balked again at the fact that it was FireWire, which means that he'd have to get a FireWire card to use it. "I just haven't had anything yet that needs one," he said.

"What-- not a camcorder, even?"

"Oh, no, nothing like that." (This from a cutting-edge techy-geek type. I always have to remind myself that just because we've had FireWire for like three years now, and been making DV movies for about that long, it's still the realm of the idle rich on the Windows side.)

"But," he continued, "an iPod might just be reason enough for me to get one."

The peer pressure is impossible to withstand...

11:35 - That's that good ol' entrepreneurial spirit...
http://www.origamiboulder.com/

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A few days ago, Corsair the Rational Pirate pointed me towards this site, which in the grand old tradition of Ninja Burger and the "totally sweet" Real Ultimate Power Ninja site, sticks a shuriken in the eye of the reverent mystique of Japanese art and tradition.

It does a damned fine job of it, too. I may have to buy one of these, just to exhibit my support for this guy's spirit.

Site is beautiful
Sekimori would be proud
But-- the content? Naaah.


Sunday, August 11, 2002
02:07 - Just a little note there, Greg.

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Just caught the Greg Proops stand-up routine on Comedy Central. It was kinda subdued; true, he was following a completely frenetic ball of crack named Mario something who struck me as being like a ferret racing in circles around a room while constantly emitting an ear-splitting Gilbert Gottfried scream-- but somehow I got the feeling Greg was expecting to get more laughs than he actually got. Perhaps he's just been doing Whose Line? for too long, and he's lost the touch for stand-up. Ah well-- it was still a very entertaining set.

There was one bit of material, though, that I had to raise a finger and clear my throat at, though I know that doing so would have effectively eliminated his ability to do that series of jokes. This was his thing about California's ban on smoking in bars.

Greg's point was, "Hey! This is a bar we're talking about here! These people are already involved in consuming a lifespan-shortening chemical as quickly as possible in the hopes of making unprotected sexual contact with someone they've never met before. What the hell's the point of making them make sure that while they're destroying their livers and making fools of themselves before staggering out to their cars with anonymous floozies on their arms, they're not going to end up with lung cancer on top of it all? They're not worried about second-hand smoke!"

Uh... no, but the bartender is. And the waitresses. That is who the law is for.

Otherwise, yeah, it was funny. But I'm just sayin'.

22:45 - I'm preordering this book...
http://www.lileks.com/bleats/archive/02/0802/080202.html#081202

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Great payoff on today's Bleat. It's long and artsy, and you have to stick with it-- but it ends in a LOL. (Not a LOLOLOL or a LOOOOL or an OMFG, but still-- excellent.)

I wonder why I haven't picked up the print version of the Gallery of Regrettable Food yet. I've been showing it to people with great relish since I first discovered it in about 1997. I should get me a copy.

16:59 - Uh, guys...

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The latest charming missive from the Ar-Rahman list, which hardly requires comment (not that I can refrain from it):



Now, again, I realize that this list is about preaching-to-the-choir. But listen, guys: not just Allah, but the world is watching you now, very damned closely. And stuff like this does not exactly drum up sympathy. You don't get to mass-mail pictures of Sharon as a baby-murdering butcher-shop owner dealing in human sausages, and then take horrified offense at a picture like this, no matter who created it. (I would venture to guess that the Koran has unflattering things to say about hypocrisy, just like eveybody else does.) And it does not raise sympathy for your cause either to lead it off with Juden Raus slogans.

("From a jewish site". Yeah? Which one? Got a URL? Any facts at all?)

I've got news for you: it's not just "Jews and Indians" who are creating pictures like this. They're not the only ones who are desperate to see an end to this bloodthirsty Wahhabi madness.

Besides, in the midst of all this shrill virulent indignance on the list, I have yet to see a single condemnation of violence committed by Muslims, let alone of 9/11. Which, I hardly need to explain, actually happened. The Ka'aba is still standing. It's only because of the West's common human decency and unwillingness to damage sites of religious significance or antiquity that that is the case, but I hope would-be mass terrorists are bearing in mind that such decency is bound to have limits. Should another 9/11 happen, the scenario this image depicts might well become a very real and justified measure in the minds of Americans (and even Europeans, if they get attacked, perish the thought). No matter how many US cities they manage to take out with suitcase nukes or anthrax, all it takes is a press of a button to send a cruise missile into Mecca. I hope that keeps them up at night.

I wonder if the Islamic world has at least accepted that Muslims were actually behind the 9/11 attacks, and that it wasn't just a Jewish plot as they so stubbornly maintained for months afterwards?
Saturday, August 10, 2002
19:33 - So who's been screwing with the lighting out there?

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I don't often drive westward through San Jose towards work in the late summer evening, as the sun is descending into the Peninsula mountains, so I don't know if it's always like this. If it is, I should do it more often.

It's been very hot all day today-- well over 100, and still and close, unlike the usual windy summer days we usually get around here-- carrying the haze out of the valley and drawing humidity away from one's skin, so if it's 95 out you can just open a window and you'd have an occasional gusty breeze all day that prevents the heat from being uncomfortable.

But today's heat was different; it was the kind of heat in which the entire color of the sky changes. And not in a Midwestern, opaque whiteness kind of way; it was sort of a dingy, smoky, gray veil over the sun. Looking towards the mountains and the lines of trees, I kept expecting to see them shrouded by a murky brown LA-like haze. But I didn't. The sun was falling on leaves and turning them to clear gold. It was reflecting off buildings and railing the contrast slider, enhancing the vividness of everything, even though the sky itself seemed as dull as though we were in the middle of an eclipse.

There was a big, heavy, ponderous swath of cloud across the horizon, right above the mountains, that the sun was punching through on it way down as I made my way westward towards it. It seemed to be in one fringe or the other the whole time. And the result was that the long evening shadows on the ground blended into gold and bright blue rather than into grays and browns. The sun has by now emerged out the bottom of those clouds, and the colors are returning to something more closely approaching normal, but I don't think it'll get all the way there-- the air is just in a really weird mood today.

Ah well. I've spent the day recording Invader Zim episodes and watching the Season Two DVDs of the Simpsons, so I figured I'd better get in to work or else I'd feel humomgously guilty about having wasted a day with a sky like this.
Friday, August 9, 2002
21:42 - The Almighty Dollar

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So I was just watching a Dell commercial selling PowerEdge servers, in which they're (naturally) put forth as the premier examples of 1U/2U server hardware; the servers in the ad that the IT person so wisely replaced are now employed as the components of a BattleBots-esque mechanical free-for-all in the parking lot. For the insight it takes to buy the cheapest solutions in the world, from the ubiquitous name Dell which covers him in the event of any mishaps, he's the Man of the Hour.

Well, guys, I've now had some experience with PowerEdge servers, and I feel I can with some authority state that price isn't everything-- as I've said here so many times before-- even if it comes from a company that's big enough to sue if the products turn out to suck.

I installed a PowerEdge 1500 server into our data-center about six months ago. About three weeks after installation, the gigabit Ethernet card failed; the kernel kept overflowing with checksum errors, and eventually it stopped responding altogether and I had to plug the server into another switch via one of its 10/100 cards.

This week, I discovered that now it no longer can see that it has a CD-ROM drive. (At least it had the decency to say "No CD-ROM drive found" at the BIOS screen, where it also helpfully told me "The cover was previously removed" and forced me to press F1 to continue, not that this cleared the error or anything.) This caused me some displeasure as I tried to install the Legato client via the installation CD. But again, not fatal, as I was able to copy the RPM off the disc (using another machine) and FTP it over. I'm starting to get the feeling that this machine is slowly deteriorating, component by component, before it has even reached a year of age.

Couple this with the fact that in our entire data-center full of rack-mount PowerEdge servers, each of which has an intricate front-panel locking mechanism which anchors in on one side and snaps into place on the other, and then locks in via a notch in the server's body when you turn the key, not a single machine has the front panel on properly. Every last one has been sort of awkwardly smushed into place and left there, in the hopes that nobody jostles the cabinet and all the front panels fall off. The panels are designed so ingeniously that even with the best efforts of our entire IT department and myself, it's impossible to get them attached properly.

The IBM NetFinity servers that we used to use are so much better, in almost every way. No brain-dead front panel. No self-induced decrepitude in component quality. Cable-management arms and sturdy rails. (Hell, if it had a few more drive bays, a separate IDE channel per drive, an AGP4x slot, dual gigabit Ethernet, hot-swappable fans, and about half the heat signature and power consumption, it might even pass for an Xserve.)

But no, the Dell costs like $100 less, so we have to standardize on it instead.

I am so sick of this world being run by the attitude that quality and features are immaterial compared to cost, even (and especially) in the context of business. It's so much more effective, after all, to buy whatever's cheapest and then relegate the recovery from any potential failures to the legal department. Hey, you might even get rich off a settlement from the vendor! How's that for a one-time receivable to list in a non-pro-forma quarterly report?

It's sickening enough when private individuals play the hot-coffee-in-the-lap card. But it's loathsome when entire industry sectors base their entire business plans on it.
Thursday, August 8, 2002
01:40 - "What is possible has now exceeded what is desirable"
http://www.mobileblocker.com/info/information.asp

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That's a quote from Bob Lutz of GM, in reference to monstrously overdone pieces of in-car technology like BMW's atrocious iDrive system, on which I just heard a scathing piece as part of tonight's All Things Considered on NPR (it's terribly funny to listen to, and I recommend it).


And now that we've got more technology than we know what to do with, particularly in the case of things like cell phones, we're as a society going to have to face a decision sooner or later: at what point does technology and its seductive charms become too convenient? At what point does one invoke Justice Oliver Wendell Holmes' statement that "My right to swing my fist ends where the other man's nose begins"-- and apply it to technology that provides convenience to one person at the expense of the comfort or well-being or safety of another?

I'm speaking, of course, of cell-phones. Having just sat through a staff meeting in which I counted an average of one ringing phone per ninety seconds, some of which were from the same person, most of which were loud, with a ring tone seemingly selected to be as piercing and bone-grindingly annoying as possible-- I would like to know when there will be some actual consequences laid upon the people who profess to "own" those phones (rather than being owned by them). Sure, I'm aware that there are many people who use cell-phones responsibly and sanely. I'm sure there are also plenty of Muslims who are non-violent and don't want to stab Jews in the eye. But in both those cases, I insist that the onus lies upon that "silent majority" to lay the smack down on the vocal and hideous minority, to let the world know that these kinds of statistical outliers are not to give a bad name to the community as a whole. (And if that doesn't happen, sometimes there's no choice but to assume that the only voice we hear representing such a community is the only one that there is to listen to.)

For instance, one could take the example of cell-phone use in cars. Some states (such as New York) have already passed laws forbidding people to use phones in cars without some kind of hands-free gear; but Paul tells me that such laws are so lax in their enforcement that they may as well not be there. Some might argue that "Hey, what's the big deal?" Whereas to me, it suggests that if the law is there but it's not acting as a deterrent, then someone needs to be made an example of.

Why, I might ask, is cell-phone use in cars not treated with the same severity as DUI? To my mind, it's the same exact thing. Driving Under the Influence. The implication is of "alcohol" or "drugs", but let's not be pedantic about this: the spirit of the DUI laws are to prevent people from driving after or while committing a willful act which actively hampers their own abilities to drive a car safely. And talking on a cell-phone while driving is at least as distracting as being drunk. I'm sure any highway patrolman who has overseen his share of T-bone accidents at intersections where the person on the phone "didn't see the other guy coming", or who has shoveled up one too many SUVs that have drifted off into the median of the freeway while the driver was busy yapping, and jerked his wheel back onto the road, causing the vehicle to fishtail and the wheels to knuckle over and the car to roll side-over-side into the grass, would be all to ready to agree. Particularly considering the number of the latter such cases in which the driver, strapped into his or her seat upside-down in the supine car, is still talking on the phone when the cop reaches the door.

I'm honestly interested in knowing: what makes non-hands-free in-car cell-phone use different from DUI? If the answer is "nothing", then why aren't the laws enacted and enforced in such a way that makes it no less undesirable or risky to do it than to drink and drive? And if the answer is something like "C'mon-- you can't honestly expect people to give up their cell-phones!", then I would ask to see some proceedings from the 30s, or whenever it was when the modern DUI/DWI laws were solidified; I would be not at all surprised to discover that there was a significant, vocal outcry from motorists: "Hey, c'mon! You can't seriously be asking us to give up drinking in the car, or driving home plastered from the bar! What kind of fascist government would ask such things of us?"

Shifting gears for a moment-- iDrive represents a forward-thinking step toward the greater integration of technology into our cars, for the betterment of drivers everywhere. But as it's implemented by BMW, it's a joke-- and not a very funny one. It's easy to see what the designers were trying to do-- they thought, "Hey-- we've got computers that can watch DVDs and download the Encyclopedia Brittanica at the same time; in-car technology surpassed that of the lunar lander so long ago it's a wonder our cars can't fly to the moon themselves. So why the hell are we still making people fiddle with specialized, one-function knobs and buttons? We should make everything work like a computer!" ... Except that nobody seems to understand that operating a computer, with a mouse-like device and contextual menus and no tactile feedback, is a process that requires cognitive processing and complete visual attention. (This is acceptable at a desk because we can afford to devote our whole attention to navigating an operating system. But in a car, it can be fatal.) The human body is wired to understand spatial relationships, rather than abstract algorithms such as "last-modified date" (as in the much-ballyhooed and now much-discredited "Diary metaphor") or "functional groupings" (as with iDrive's hierarchical menuing system). We like to be able to reach for controls that we know how to operate without looking, or even thinking. In fact, that's crucial to survival in a car.

Some things that were designed in the 1930s had better UI principles that things that are being designed in 2002. That's because sometimes, the best ideas are the first ones we come up with-- despite the lack of certain kinds of technology which could have influenced those ideas.

That's why, for instance, one can't argue that cell-phones are perfectly safe because pilots have been flying airplanes for decades while talking on the radio, and that's never caused a crash. No-- it's a totally different thing. Airplanes and their radios were designed to work together-- so that the reaction time required in flying a plane would intermingle with the terse command language flowing back and forth; pilots don't have to react nearly as fast as motorists do, and when they do, their attention is focused on the radio conversation and the plane's controls as a unit. It's all the same machine. It's designed to channel one's attention efficiently toward where it needs to be. But automobile controls are a technology and an operation paradigm that precede cell-phones by a hundred years. The cadences of movement and the rhythms of reaction are incompatible. They don't play nice together.

But cell-phones are cool, and they're so hard to say no to. The race to put more and more functionality into phones is every bit as intense and fast-moving as the race to add features to Netscape back in 1996. There seems to be no limit to the things we can do, or the functions that a cell-phone can serve.

But in the midst of that race, it's very easy to lose sight of those basic tenets of civilized living that have served us so well for so long: public courtesy, driving safety, and the idea that talking on the phone-- to someone who can't see when someone is about to merge into your lane or when your wheels are about to stray onto the shoulder, and therefore doesn't know to shut up so you can concentrate on driving-- is something that should occur when you're stationary and in private.

The ability to break those guidelines of common sense does not confer a license to do so.

If I could get one of these MobileBlocker devices to carry around with me, I would. And if Apple were to release something called iMeltYourCellPhone (regardless of how unlikely it would be that Sony-Ericsson would be a strategic partner), I'd preorder the first one off the assembly line.

21:08 - Top off your iPod's coolness tank
http://www.apple.com/ipod/download/

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The iPod firmware update to version 1.2 just came out today, and it rocks da house.

Now that iTunes can keep track of the play-count and last-played time of your songs, the iPod can now do the same thing-- play a bunch of music as you ramble around the town, and then when you sync it back up to your Mac, all the last-played times and play-counts are updated in iTunes to reflect what you've heard via the iPod as well as what you've played on the local machine. I love that. (It will also apparently handle Audible books-on-tape by keeping track of where you paused a file mid-track, then resume it there when you use your iPod-- and then update it back to your PC when you re-sync it.)

Other new updated features include support for the new Sound Check thing, so your ears won't get blown out by an MP3 that's recorded at a level twice as high as the previous track you'd listened to. It also has a new Clock screen, and a Date/Time setting-- so it can do the last-played times properly, as well as to support the also-new Calendar feature. This doesn't serve as a PDA-style appointment-reminder yet, because iCal isn't ready until next month; but until then, we've now got a cool little pocket calendar, which is non-trivial functionality.

It's also been reorganized slightly-- there's now a "Browse" option that gets you to the Artists/Albums/Songs/Genres/Composers selection menu (the latter two are new), and there are new updated graphics that make it clearer when it's not safe to disconnect the iPod from FireWire and when it's okay. There also seem to be a lot more languages supported.

This stuff's just so damn cool. Having Mac hardware is like having a car with a gas tank that you get to fill up with software coolness every few months; just when you've gotten used to what functionality you have in the current versions, along comes an update that's always geared more towards making it even more fun and cool than before, rather than just fixing bugs. It really does feel like my love for technology gets a new booster shot every time they do something like this.

Today at lunch, I was in a car with a friend who was searching for a song on the Discman-like MP3/CD player that was in the car. Because the player could only sort by filename, and because the guy didn't know whether the filename began with "Azar Habib" or "Hatten är Din" or what, he spent a good ten minutes skipping around blindly looking for it.

I couldn't resist peeking my iPod out of my pocket, so I could point out how much less tedious and more fun it is to be able to paw through one's songs on the basis of artist name, song title, genre, album, composer, or playlist-- without the slightest regard for what the filenames or folder names containing the actual MP3 files might be. His reaction was a pained whimper. "Everybody has an iPod except for me!"

(He also mentioned how software like WinAmp is supposed to let you manipulate the ID3 tags and sort the songs by them, but it doesn't often work very well-- some files simply won't let you edit the fields. Whereas with iTunes, it's simply a matter of clicking on a field and typing. And it even updates the filenames and folders accordingly, now-- just in case anyone cares to delve into the filesystem for some reason. But otherwise it's a purely ID3-tag-driven interface.)

And now that it's available for Windows too, it takes a whole lot of effort to come up with a reason to dislike the iPod.

Unless it's the FireWire issue... and now that Apple has released a free SDK for FireWire to developers of embedded devices, the counterarguments are getting thinner instead of multiplying.

Maybe I should buy stock in a clothing maker who sells shirts with breast pockets.

18:18 - Snapz Pro X Updated
http://www.AmbrosiaSW.com/utilities/snapzprox/

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For anybody who cares, Snapz Pro X-- the coolest screen-capture utility in the inner planets of this solar system-- has been updated to version 1.0.6. This version adds some interesting features like the ability to grab individual objects (e.g. windows or menus) and drop-shadow them against white, using the native Quartz window-layering APIs, as though they were displayed against a white desktop background. Perfect for things like documentation screenshots, and (heh) blog illustrations.

Like this one, in which I once again sing my praises to the way you install programs on a Mac:



(And it's not as though you have to put it in the Applications folder, either. You can put it anywhere you want. But just for neatness' sake...)

Life without a Registry. It's like lemonade on a white-sand beach.

11:47 - Yay-- I have my camera back!

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I guess bitching really pays off.

In mid-May, my Nikon CoolPix 885 abruptly broke. I say "broke" because even though it appeared to be an unrecoverable software error of some sort (when I unplugged it from my computer one day, it said "SYSTEM ERROR" and refused to come back to life or retract its lens), when I shipped it to the repair facility they told me it required "major parts replacement" and would cost me $181. Since I didn't have the receipt and couldn't prove I was still in the warranty period, I didn't have much of a choice.

Over two months later, having spent the intervening time glumly watching their Service page report my case as being stuck in PARTS HOLD mode and repeately trying to call them for information (being told every time that the approximate wait time was ten minutes, only to spend the subsequent hour waiting and listening to the same unchanging theme-song jingle, and never reaching a human), I finally managed to reach someone in late July. I explained that I needed this camera for a trip in August, and that although I was perhaps overly optimistic in thinking that sending it in for repair in May would give them ample time to do such a repair-- particularly considering that I was paying over a third of the camera's retail price for this service, which should have been under warranty anyway-- I'd surely waited long enough that I should have some basis for complaint by now.

Of course, none of the databases at Nikon can communicate with any of the other databases at Nikon, so the only thing the service rep could tell me that it was in PARTS HOLD. Oh, great. The only information they have in the service department is the same information we have available over the Web. (I hope she isn't just using the same website to look up the camera status as I was.)

But she said she would make a call and find out. (When I told her I needed it in mid-August, she seemed to brighten-- "Give me an exact date, and I'll put it on here. That'll really bump up the priority.") She called back the next day to tell me that they'd been expecting a new shipment of parts from Japan, but it hadn't arrived the previous month, and it hadn't arrived this month either. So they were starting to ship out replacement units to customers who had cameras with pending parts service.

She called back again the following Monday (that would be this week) to tell me that she didn't have any new information, but that they would ship out a new camera to me as soon as possible. I guess having that specific date on the work order really does expedite things.

Because today there was a box sitting on my chair. A brand-new Coolpix 885. Huzzah!

It seems to be a little bit cooler than it was before, too. I think this model is nearing the end of its lifespan, and they're sweetening the deal a bit so they can clear out stock. For instance, the box now includes a rechargeable battery and charger-- something that would have cost me about $120 extra if I'd bought it with the old camera. And there seem to be a few new features in the camera's OS-- like the ability to order prints directly from the CompactFlash card (you do all the print-ordering stuff right in the camera, it stores those settings on the card, and then you take the card to the photo-finisher where he plugs it into a machine and out come prints). Plus I now have a redundant USB cable (ferrite beads and all) and power cable, so I can use it at work. I think I ended up getting a pretty sweet deal out of all this.

Oh, and one final note:



The slip on the left is a release note regarding Mac OS X. The one on the right is a release note regarding Windows XP.

The OS X one says that the bundled "Nikon View 5" software "may not function as expected" on a dual-processor Power Mac G4. It says to run it in OS 9 instead. (Shyeah, right-- I'll just use iPhoto.)

The Windows XP one says that you'd better not use the operating system's built-in Rotate functions, in the Thumbnail View mode, because doing so will blank out all the EXIF image meta-data-- shutter speed, aperture size, exposure time, and so on. So will choosing "Simple" from the Summary tab of the Properties dialog box for any of the files-- it will rewrite the file and erase all the associated meta-data. Yeah, great implementation there, guys.

You're also not supposed to format the CompactFlash card under Windows XP, or it will no longer be compatible with the camera-- you'll have to reformat it using the camera's OS.


...Tell me again which platform is supposed to be more hassle-free?

09:33 - I was not aware of that.

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Apparently, we're all Muslims-- we just don't know it. See, you don't convert to Islam-- you revert.

Salaam.. everyone person born is a muslim at birth, since it is the true religion.  After time, whether it be parents, where we live whatever, that changes, and people have then conform to their different religions.  So I have reverted back to Islam.  Most people that I have talked to, do not like the word converted.  That means you made an entire switch, which is not true. Since you start off as Muslim,  you are just reverting or coming back to it. I truly hope i have said this correctly. If I have not please forgive me and correct me.

Boy... the things I learn about myself from this Ar-Rahman list.

Seriously, it's every bit as important to hear this kind of stuff as it is to hear the intelligent discourse from sane Muslims who have a grip on reality. We can't blind ourselves to either side.



By the way-- yeah, I know this kind of thinking is hardly unique to Islam. I've heard the same kinds of things out of the mouths of everybody from Baptists to Branch Davidians. I just find it awfully silly, though, regardless of the person's background who's saying it.

I spent my entire freshman year arguing with my devoutly Christian roommate, plastering written re-re-rebuttals all over the interior of our room and spilling over outside into the hallway. (We never actually discussed it face to face-- we just posted these long dissertations at each other and never mentioned them out loud.) One thing he said was that "Atheists don't go to Hell-- they just return to the dirt from which they came." In other words, you had to be a Christian and an apostate in order to go to Hell.

Interesting fairy-tale semantics, but that's all it is. To someone who doesn't subscribe to them.

Besides, Aziz points out that there's a "No compulsion in religion" clause in Islam that this person seems to be ignoring, and a verse (109:6) that says "To you be your Faith, and to me mine." So, well, it's not like contradictory behavior to what's in the text is unique to Islam either; but at least this person's either wrong, or simply walled off by context. And either way, it's just wordplay.



09:21 - Well well well.
http://www.mdronline.com/mpf/conf.html

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Confirmation of Rumor Time: IBM has just made it official. They're prepping a new 64-bit PPC chip. Who could this possibly be for?

As reported by MaCNN:

IBM is expected to disclose the technical details of its new 64-bit PowerPC microprocessor designed for desktops and entry-level servers at the upcoming Microprocessor Forum in October. The design, based on the Power4 design which the company uses in high-end servers, is an 8-way superscalar design that fully design supports Symmetric MultiProcessing (SMP). The chip also has an AtliVec-like vector processing unit that implements over 160 specialized vector instructions and implements a system interface capable of up to 6.4GB/s.

In other words: Toodles, Moto. <Austin Powers theme plays>

I like the sound of this.
Wednesday, August 7, 2002
22:40 - Did I really just see that?

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I just saw a Barbie doll commercial on TV. At the end of the ad, they mentioned the Barbie website and the stuff that you can do on it if you're the kind of kid who would find such things compelling. Naturally, such a pitch has to have a disclaimer on it that says you should be over 18 to go online and gain access to the site, a stricture traditionally conveyed with statements like "Your parents put it together" and "You must have your parents' permission to visit the website".

But this one-- though I only saw it for a fraction of a second, I'm sure I saw it correctly. It said:

"Help Mom or Dad to get online."

Genius.

22:37 - Things that defy description
http://serendipity.magnet.ch/wtc.html

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Has this site already been discussed and beaten to death in the blog world? And I'm just late to the game? Or is it actually enjoying a wave of popularity?

The site, called "The World Trade Center Demolition and the So-Called War on Terrorism", comes to us as the "Awful Link of the Day" from somethingawful.com. It seems to be the definitive 9/11 conspiracy-theory treatise, purporting to explain how the whole thing was a massive hoax perpetrated by the CIA, the top-level government, and the Jews. The goal of all this is hard to discern-- the main thrust of the site appears to be to discredit the idea that Islamic terrorists hijacked the planes, and instead that the attacks were carried out by remote-controlled drone planes, demolition bombs, high explosives (in the case of the Pentagon), or perhaps even a high-powered laser weapon. But if anything in the site proposes any kind of goal to this whole conspiracy thing, it's the closing paragraphs:

And what if the U.S. warmongers achieve their aims of gaining control of all sources of oil in Asia (and the Middle East and North Africa), and of the mineral wealth of Central Asia?  Will the Europeans, Japanese and Chinese feel secure in the knowledge that the United States will surely sell them whatever they need to maintain their industrial economies — and their military capabilities?  (The Russian and Chinese leaders surely understand the long-term threat to their national sovereignty, and are acting accordingly.)

Or is there something even more sinister going on?  Is the goal "at the highest level" the extinction of the human species?  If so, will the American people prove to be "useful idiots" facilitating the attainment of this goal?  Or, on the contrary, might they yet awaken from their ignorance, their stupidity, their greed and their egoism, take a hard look at themselves, understand what their lying, vicious, rapacious, hypocritical government is doing in the name of "freedom and democracy", and rein in and reform that government, reconstitute their nation as a republic as the authors of the Constitution intended, and save the world, as they believe (or used to believe) is their manifest destiny?

Ah, good. The goal of this conspiracy is to enslave and/or exterminate the human race. Why this would benefit anybody more than a prosperous and free society (like the one we have now) would is left unclear.

Read through this page, if you feel like shaking your head in disbelief at something, but you want a change of pace from the current Jew-stabbing-teens message boards and would rather see a Libertarian-who-gives-Libertarians-a-bad-name set of allegations supported by Chomsky quotes and barbs at "the Jew-controlled media", hosted in Switzerland because-- well, it's Switzerland.

I could say a lot more about this, but... it's really not worth my time.

Draw your own conclusions.

14:49 - Text Handling

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I like the way the Mac handles text selection and keyboard/mouse interaction with typing.

Apple introduced the first paradigms for how GUI text selection should work: you select some text, and then whatever you type or paste replaces whatever is selected. Double-click in some text, and it selects the word; triple-click, and it selects the sentence, or the paragraph. Double-click a word and then drag to the next word, and it selects that whole word.

Then Windows came along, and decided to make it all smarter. Like, for instance, in Word, if you double-click on a word, it selects not just the word but the space following it as well, so that if you delete the word it will also delete the space and leave you with just one space between the remaining words. And if you single-click in a word and drag to the next word, it selects the next word and the entire first word as well. It's impossible to select just the part of a sentence, from the middle of a word to the middle of another word, without a lot of indeterminate mouse flailing.

It's amazing to me how thin a line there is between "software that tries so hard to be 'smart' that it interferes with your workflow" and "software that does what you tend to want".


I like, for instance, some of the pieces of "smartness" that Apple is putting into OS X. For instance: in Mail, if you're typing a list of names or e-mail addresses into the To: field, as soon as you type enough of a name for it to identify a complete address-book entry, it fills it out for you-- standard auto-complete stuff. The rest of the address, which you haven't typed yet, is selected, so anything further that you type replaces it. Just as you'd expect. But if you type a comma, it takes that to mean "I accept that address, as you've auto-completed it; rewrite the name as it appears in the Address Book, move the cursor to the end, and let me start typing a new address". It's a special-case exception to the old strike-over text-selection tactics, and it works bloody well.

And if you're typing in TextEdit or any text field, you can double-click on a word, and only that word will be selected-- not the space before or after the word. that way, if you start typing, it preserves the spaces as they were, and your new word replaces only the word that was selected. But if you delete the selected word, it also deletes one of the spaces, leaving only one. Which is what you want it to do. And meanwhile, if you place the cursor between two letters and drag to some other point in the paragraph, it won't extend the selection box beyond what you asked for-- it will select just the stuff between where you clicked and where you released. If you'd wanted it to select whole words, you'd have double-clicked before dragging.

(Oh, and everything in the system uses the same text-handling engine; there's none of this "Well, text behaves one way in Word, and another way in IE, and another way in this piece of shareware that I have" stuff. With the exception of a few Cocoa-specific things like UNIX-style keybindings, everything in OS X, from the Finder to OmniWeb to the Terminal, has the same text behaviors. It's all the same code. That's why Inkwell will work anywhere in the system, even at the command line. Yikes!)

It's this kind of stuff that makes publishing professionals and writers prefer Macs. The text behaviors make sense; they don't try to outsmart you. It's hard to tell whether it's this way because the designers within Apple use Windows sporadically and find out each time what horrible things Windows does that PC users are all to used to by now, that only Mac people will notice because they're used to a much more intuitive paradigm-- or if it's simply that they analyze how they themselves type and work with text, decide continuously that "This is the way it should be," and program in that direction.

I can tell you one thing: if I'd had to use Word on a PC for my book, I'd have gone mad before I made it three chapters.

14:17 - Mountains out of ...mooooooooles
http://www.zdnet.com/anchordesk/stories/story/0,10738,2876696,00.html

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David, David, David.

This is a perfect example of an entire industry's press field finding completely non-newsworthy things to write about, presumably because there's nothing else on the radar. David Coursey is the latest high-profile tech columnist to leap onto the "Macs on Intel" bandwagon, which (you may recall) is founded upon nothing more concrete or explicit than Steve Jobs responding to a question about putting Intel CPUs into Macs with the line, "First we have to finish the transition to OS X. Then we'll be able to evaluate our options." That's it. That's all he said.

And now we have analysts like Andrew Neff of Bear Stearns saying that there is "an 80% chance" of Apple moving to Intel processors. Like it's some kind of weather forecast or earthquake prediction. Just what precisely are your indicators, Andrew? Did four out of five informants within Apple tell you that this was so? Or did you just wake up one morning and with a gasp of surprise find that number wedged up your rectum?

Moving to Intel CPUs, even if we cast it in such terms as "AMD would be the supplier" and "Just the CPUs and the basic architecture would change-- it would still be a whole-widget operation, and you wouldn't be able to run Mac OS X on random off-the-shelf PC hardware", would still be an intractable feat. This isn't just a matter of flipping a compile-time switch when building the OS. All the third-party application makers would have to rewrite their apps for Intel, and this would come hard on the heels of their being yanked through the (somewhat painful) OS X transition process. App developers aren't going to stand for that twice in a row. They'll throw up their hands and say it's not worth it.

And even if they didn't, even if they stuck with the Mac-- it's not just a matter of flipping a compile-time switch in those apps, either. Most of them are written in Carbon, not Cocoa-- which means there's a significant amount of 68000-based code in it. That kind of stuff would have to be rewritten from scratch, in what would be an even more painful process than Carbonizing an app for OS X. And what of little/big-endian-ness? The Intel architecture is little-endian, whereas the 68K and PPC chips are big-endian (actually it's settable at boot time, interestingly). The Mac OS has always been big-endian. What that means is that any applications which expect to read the bit order in a certain sequence would be completely screwed, and the ordering code would have to be rewritten. This applies to nearly all networking applications, just for starters.

Sure, Apple could just emulate PPC code on Intel CPUs, like they did when they jumped from 68K to PPC. But that jump was a tiny curb compared to what this undertaking would be. The PPC had a very similar instruction set and architecture to the 68K-series. It was mostly trivial. Most basic assumptions about the chip were the same. And yet the emulated code was still terribly slow; it took years to get it all ironed out and made native. None of those architectural similarities would be there for the leap to Intel; it would be a much more difficult job to write an effective emulation layer. And it would undoubtedly be even more hideously slow than the earlier transition was.

And finally, what kind of Intel chips are we talking about here? Pentium 4s? The chip that even Intel is trying to replace at this very moment-- the one that's hurtling toward end-of-life, not just for its model, but for its entire bloodline? Apple would be arriving on the x86 platform just as it reached the twilight of its twenty-year lifespan; we'd be opening the door just as the lights went out, and Intel would have moved on to the 64-bit Itanium (or Mauritanium, or Lusitanium, or whatever the new one is called-- the one that runs at 800MHz, clocked slower than the G4). Apple would once again be a laughingstock, and this time the Megahertz Myth could be used against them.

Kris says that he is willing to wager, one year from now, an Intel-based Power Mac against David Coursey's PPC-based Power Mac: if Apple is on Intel in a year's time, he'll buy one for David. If they haven't, David has to buy him one of whatever they have.

I fully agree. Apple has options here, and that's what Jobs said. He didn't say a word about Intel. (What we do see are indicators that IBM will figure prominently in Apple's CPU-supplier future, with PPC/POWER4 hybrids, an uber-G3 clocked super-high but sans Altivec (one source I read recently blames none other than Altivec for hampering the speed-ramping capacity of the G4-- it's apparently a big roadblock to increased clock speed), or even the true and fabled 64-bit "Book E" G5.)

Options. That's all they are. Not the biggest tech news of the day.



UPDATE: Within about 13 seconds of my posting this, reader Kurt Revis responds with the following to my comment about app developers not being able to compile for Intel because of legacy 68K code:

I'm sorry, but this is just wrong. Nobody is shipping Carbon apps for OS X with any 68k code, because 68k code no longer works in OS X native apps. (It still works in Classic, of course.)

For many apps (Carbon or Cocoa is irrelevant), it really *should* be a matter of flipping a switch to compile on x86 (or whatever other processor you like). Some apps which use their own PowerPC assembly code will need to rewrite those parts for the new processor, but that's generally a very small amount of code. And many apps (the vast majority) don't have any assembly code at all.

You point out that there may be some bad assumptions about endianness issues when reading from disk/network, or alignment issues in memory, but again these are not huge stumbling blocks (unless the code is REALLY bad). The best practices these days include macros to do byteswapping when reading from disk/network, as appropriate -- the macros do nothing on big-endian machines but swap bytes on little-endian ones, or vice versa.

I'm sure that these issues will affect some people, but it's hardly the end of the world. If the benefits of switching to a new processor architecture are high enough--like making your app run twice as fast--people will do the work. The PPC emulation issue is really the hard part; everything else you mention is trivial in comparison.

This is all more information for me to assimilate into what's admittedly a rather sketchy understanding in my mind of what constitutes software design issues in today's Mac world. It's all a big jigsaw, and I don't pretend to have all the pieces. After having added these, the picture is a bit clearer.

I still tend to think there are other options Apple would choose before Intel, though. And I still think app developers wouldn't stand for having to modify their code again so soon after painfully Carbonizing everything (and having to sell it yet again).



13:17 - Media Bias

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You know what's funny? We in the blogosphere appear to have a pretty widespread consensus that the big media is of a liberal slant, with its continued nostalgic fascination with the Clintons, its merciless attacks upon the country's corporate upper-echelons, its pro-gun-control rhetoric, and its recent expressions of opposition to the war in Iraq and to Israel's policies, as well as being the bastion of moral-equivalence arguments and "why do they hate us?" soul-searching. The New York Times the Washington Post, CNN, Fox, CBS and so on-- they're all widely held to be disproportionate representatives of the liberal minds of Americans, claiming to speak for a great many more people than they really do.

But through the eyes of the Ar-Rahman list, what people keep saying is that the American media is hopelessly biased toward Israel. The exact opposite observation. They see the same media coverage that we do, of events in Jenin and Ramallah and Jerusalem, and while we might furrow our brows at the soulful camera pans across downtrodden Palestinians as the announcer explains why they feel their only choice is to blow themselves up in pizza parlors and dismiss it as liberal heart-wringing, to the Islamic viewpoint the exact opposite impression is given. To the people on the list, such coverage is nowhere near anti-Israeli enough. (I suppose this really shouldn't surprise me.) They feel they can't trust a word of what any media outlet says about the events in the Middle East. They're obviously lies and half-truths, covering up the heinous deeds of the Israelis which the biased conservative American media wants kept silent so the American people can be kept in the dark and their anger stirred to madness against the world's Muslims.

I guess it must be indicative of a certain kind of cultivated mindset to think that we in this country could possibly fail to gather the complete picture if we're really interested. This isn't the CCCP; this isn't China or Iraq. We don't have to rely on a state-run news organ to get our carefully filtered porthole into the outside world. Our big media agencies may be subject to bias, but they're private corporations-- each with their own internal agendas-- and there are a lot of them. We've got everything from Rush Limbaugh to The 700 Club to NPR. We've got the Drudge Report, we've got Stratfor.com, and we've got InstaPundit-- not to mention hundreds, if not thousands, of other blogs, comprising a spectrum of opinion that-- because it's individual people speaking, not shareholder-bound companies-- is at even wider variance than what's on TV.

And when they all agree on the basic facts of something that's happening in Tel Aviv or Nablus, then I'll tell you: it's pretty safe to say it's the real story.

The people on the Ar-Rahman list are giving each other tips and advice as to which news organs are more likely to present-- well, not an unbiased view of events, but at least one that's less horrifyingly pro-Israeli than most. "Try MSNBC," says one participant, "It's a little better than CNN or Fox."

I've got a better idea. If you want news that tells you what you want to hear, go tune in al-Jazeera. But if you want to listen to what the American news agencies have to say, and you don't like what they're saying, it could just possibly be that reality is what's not on your side, not a conspiracy of biased Jew-operated anti-Islamic infidel media.

12:21 - Ooooh.
http://talg.blogspot.com/2002_08_04_talg_archive.html#79890535

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In the responses to Tal G.'s link to the Clear Guidance message board yesterday, someone mentioned the thing about jihad really meaning simply "internal struggle".

Then someone named James said:

Of course Jihad means struggle. So does Kampf.


11:52 - Quick! Crank up the symbolism generator...

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Hey, guess what day I get my braces off!

I'll give you a hint: it's in mid-September, and it's a Wednesday.

10:48 - My what?

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As I was crossing the driveway heading for my car on the way to work this morning, a guy in a utility truck pulled up to the sidewalk.

"Hi! Are your mom and dad home?"

I must admit I was so taken aback that I can't remember what I said. Probably something like "Hhwhwaaaa?" Because he repeated it.

"Are your mom and dad at home?"

I'm 26. My hair is short, I'm wearing a Hawaiian shirt and a gold watch, I'm carrying an iBook and a couple of bills to pay, and I'm holding the keys to my suburbanite econo-sport wheelbox.

"I'm, uh, not-- no," is all I can come up with.

Something hits him. "Aah, are you the man of the house?"

"Well, I'm one of them..."

"You want your yard trimmed?"

I take his business card and tell him our yard is in the shower. I'm not home alone, nuh-uh, for reals.

I suppose I should be flattered and stuff, but... geez. What a freaky way to begin the day.

10:07 - You dipshits.

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Speaking of Ar-Rahman, someone sent a message through last night with the following pictures as attachments, as "evidence" that the Israelis are just as bad as the Nazis. "Sharon vs. Hitler," read the subject.





Ooh, yeah, it's exactly the same thing. I don't know why I wasn't totally convinced before. Such images of brutality.

(Yes, I know, this list is about preaching to the converted-- those to whom these pictures are incontrovertible proof of the parallel in the subject line.)

But doesn't anybody have the balls to question anything? Doesn't anyone have enough assurance to put this kind of position up against facts, or to approach it from a dissenting viewpoint? Or would such a thing be implicitly kufr?

"These pictures show that the Israelis are just like the Nazis." Uh huh. So let's see the pictures of Israeli soldiers lining up Palestinian civilians next to a pit and mowing them down with machine guns. Let's see the pictures of Israeli soldiers murdering little girls in their beds. Let's see the photos of the Israelis' concentration camps where they send the Palestinians en masse to be gassed. Oh, and while you're at it, show me some history with Jews blowing up German ice-cream parlors and shopping venues and commuter buses with suicide belts, killing grandmothers and babies and pregnant women, and then dancing in the streets of the Berlin and Warsaw ghettos, shooting guns in the air and praising Jehovah.

Then we'll talk.

Until then, shut the hell up.
Tuesday, August 6, 2002
02:39 - A Religion of Peace
http://www.lileks.com/bleats/archive/02/0802/080102.html#080702

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Children are savage little things. The jungle is in them, and the wilderness. Occasionally, one will come along in whom the jungle boils and screams, and with that one comes chaos. And with children, chaos is a thing of stones and blood.
Preacher, of course-- Allfather D'Aronique sadistically recalling to Starr the events of his own tormented childhood.

It's all I could think about while reading today's Bleat.

I saw the link to the message-board that Lileks is talking about, referred to in his usual emotionless and bewilderingly matter-of-fact way by Tal G. But I had an idea of what I might find there, and since I had no wish to spend the remainder of my workday fuming and seething, I didn't go and read it. It seems I made a good call, if only for the sake of my sanity. Lileks has taken the bullet of reading this stuff so we don't have to-- but we'd all better read it just the same, so we know what kind of primal savagery we're dealing with.

The thread is full of charming stuff; they talk about the joys of knifing Jews, and discuss the merits of a particular decapitate-the-infidel tape - who knew it was such a genre? It almost seems as if these guys trade decapitation tapes like l33t hackers swap warez...

There’s more. It’s lovely. Sample message topics: “Do Jews Drink Human Blood?” “Holocoust Never Happened!”

I’d have no interest in this website whatsoever were it not for three things:

1. When there’s a subculture out there ranking the best jihadi decapitation video, you’d best pay attention.

2. When a message board devoted to guidance for Islamic youth doesn’t delete the posts about stabbing Jews, you’d best pay attention.

3. This thread. As far as I can tell, the debate seems to be whether it’s a brother’s job to kill his sexually active sister, or the religious authority’s job.

It's a Bleat, so that means go read the whole thing.

What I find so sick and disheartening about all this is Islam is being treated by these kids as a carte blanche license for them to express-- not just without guilt, but with righteousness-- the kinds of savage and barbaric feelings of bloodlust that the rest of the world learned to rise above and leave behind many hundreds of years ago. These days, kids who want to work out their chainsaw-wielding aggressions go out and buy whatever hyper-violent video game has just hit the market, and they learn to separate such impulses from reality and the rules we live by in a healthy and self-determined way. But when there's an excuse like Islam for kids to latch onto-- one where the Law of Life flat-out encourages them to think in terms of hating infidels and killing Jews-- they're going to throw themselves into it headlong and lick up every drop of vitriol that it offers. And those are the foundational values that will inform these kids throughout the rest of their adult lives.

It's really small wonder where people like John Lindh come from-- the picture that militant Islam paints for bellicose, testosterone-pumped teenage boys is irresistible. It's like painting a naked woman on a big piece of butcher paper and then setting it up at the edge of a cliff; they're going to walk right through, drooling all the way. The evidence is right in front of us-- on this message board, and on the Ar-Rahman list I still seem to be on (where the latest discourse is from Muslim Americans pleading the others on the list to understand that the "vast majority" of Americans hate Bush and his policies, support the Palestinian cause and despise Israel, and will come to see the light of Islam if only the world gives us a chance).

As much as it might pain the students at clearguidance.com, American churches don’t give two figs for the subject of Islam one way or the other. It’s just not on their radar. There are no pained debates in church basements about how to act towards Muslim friends, or what to do when your friend’s sister comes over with a headscarf. As much as some would like to portray mainstream American religious belief as a Dangerous Ravening Force bent on establishing an Ashcroftian theocracy, most churches look inward. A dear friend of mine is part of a church-group mission to help the Truly Farked - she’s mentoring a down-and-out drug addict, helping her get on her feet. Is that addict a Christian? No idea. Doesn’t come up. Does my friend praise Jeeeeeesus every time she drops off meals or blankets for the addict? Irrelevant. The act is what matters. It’s the gift, not the wrapping.

Yes, yes, of course, I understand-- it's two entirely different ways of thinking. In the one world, religion is something you do as part of your normal day-to-day life; whereas in the other, day-to-day life is something you do as subordinate to religion, which defines all of existence. As part of a tradition in which I'm raised to consider the former to be far more natural, I can't properly understand the context or the motivation behind the latter.

But Tal G. never once has mused upon knifing a Palestinian baby. And he freely linked to the message board full of Muslim youths discussing doing exactly that to Jewish babies, and with hardly a comment by way of preamble or reaction.

I don't know what could possibly speak more succinctly than exactly that.

19:23 - Windows Dissatisfaction at an All-Time High
http://maccentral.macworld.com/news/0208/06.alternatives.php

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There are a number of articles floating around today about a report by The Yankee Group, which says that:

Apple's Macintosh has found a comfortable and committed niche among enterprise customers with sophisticated graphics and production departments. Linux, meanwhile, has gained a groundswell of support in the last three to four years due to its appeal as the "un-Windows" solution, according to Yankee Group senior analyst and Report author Laura DiDio.
    "Corporate user resentment and dissatisfaction with Microsoft and some of its practices are at an all-time high," DiDio said. A myriad of issues ranging from Microsoft's perceived monopolistic practices, hyperbolic marketing, ongoing security woes, and habitually slipping ship dates of major new product releases as well as confusion surrounding the overall .NET strategy have undermined corporate customer confidence. A recent joint survey of 1,500 corporations by Sunbelt Software, Inc. and the Yankee Group found that nearly 40% of the respondents were so outraged by Microsoft's new licensing scheme that they are actively seeking alternative products.
    "This cumulative dissatisfaction will not necessarily translate into corporate defections to rival operating systems. But it does open the door a crack and raises the possibility that Linux and Macintosh OS X can gain new footholds in an overwhelmingly Windows world," DiDio said.

You know, it would be one thing if there were not this general sense of unease in the corporate world-- if the only reason anybody used an alternative OS was because they were rich, crazy, or a relic of an earlier era. But that's not the case. People are finding new reasons to switch from Windows all the time. It's not just a fringe group of lunatics and geeks, it's a broad-based sense that there's something "dirty" about using Microsoft products-- like filling up at the gas station, surrounded by fumes, with the numbers ticking over and the signs everywhere warning about MTBE, it makes a person feel guilty as hell to do it, even if it's a necessity for life. It's a fairly strong feeling, it seems, in the business world-- and getting stronger.

A company can't shed its past-- or at least, it can't when it follows the normal laws of nature and business. Enron, if it had survived its bankruptcy, would never again be free of the buzzword-esque meaning its name had taken on, as a cautionary tale against creative bookkeeping. Ford and GM are still wrestling with the ghosts of their abysmal build quality from the 70s and early 80s. And Microsoft, having been brought up repeatedly before courts on charges of unfair and slimy business practices, technological plagiarism, piracy of intellectual property, and monopoly-- and finally being convicted of criminal monopolistic practices, before the whole case being unceremoniously dropped by the prosecution with no provocation other than a business-friendly administration in the White House all of a sudden-- is apparently not getting off scot free in the court of public opinion. People are beginning to align "Microsoft" with "evil" in their word-association inkblot tests; at long last, it's starting to take hold.

Maybe it has to do with whether there appears to be a visible and viable alternative available. It's amazing what people will put up with, ranting and fuming and swearing, as long as they don't actually have to do anything about it (or have the ability to do anything about it). It's just Windows. Nothin' you can do. Just reinstall and hope for the best. But perhaps now that there's buzz everywhere you turn about viable alternatives-- big companies making enterprise-class software for Linux, OS X whisperings coming from every direction, Apple Stores in the most crowded malls, geeks gaining an offbeat kind of sex appeal on the screen-- people are starting to move in ways they haven't before. It's okay not to like Microsoft now, because-- well, you're not going it alone.

Personally, I've always tried to be very picky and choosy about who gets my money, and I refuse to give it to any company with whose business ethics I disagree. Since about 1996, that's meant Microsoft has received not one red cent from me. (I'm sure their accountants are quaking in their boots.) And in that time, they've done nothing to change my mind about what kind of company they are-- in fact, they've only proven over and over and over that they're a company that I can't trust to pick out a shirt for me, much less to be the government-approved gatekeeper of my personal digital information. A company that's unapologetically unethical as well as criminally incompetent, undertaking a "Trusted Computing" initiative? Give me a break.

Now that there are all these things in the news-- Open Source is a public buzzword, Apple is in everybody's face, Microsoft is failing to convince anyone of its good intentions with .NET, and too many movies lately have picked up on the notion of dystopian futures in which a devilish Umbrella Corporation controls the production of everything from computers to laser satellites-- the general public and the business community are beginning to realize that calling Microsoft for what it is isn't anti-capitalism or Luddism... it's simply what a conscientious member of a society with a fragile and malleable new technological frontier should be asking of the companies leading the way into that frontier. It's making sure that the people we give our money to are seeing into the future of the world at large, not just their own bottom line.

17:56 - Now there's an idea...
http://www.techcentralstation.com/1051/techwrapper.jsp?PID=1051-250&CID=1051-080102A

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Via InstaPundit, here's another proposal for a WTC replacement that we could be proud of having built. It's a lot more subtle and quiet than the WTC2002 design, which (by the way) now has a petition/vote thing up so you can make your voice heard through some unclear means if you feel such a design is worth pursuing-- even if that means putting it at the extreme ostentatious end of the spectrum of possibilities.

But this one doesn't even necessarily have to be hideously tall. It's got real possibilities, and it's as symbolic as you could want without being pretentious or overbearing. It's a bit ungainly, perhaps, but these are just rough sketch ideas that the site has.

Hint: it's all about the roof.

17:50 - It's that time of year

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Today was a really nice day for motorcycling.

Just thought I'd mention that.

13:48 - Do You Believe in Love?
http://www.coldfury.com/Entries/00000262.html

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Something that has always, always befuddled me is how in movies, books, TV shows, pretty much anywhere-- there's the recurring plot element of a guy who's been dumped by his girlfriend/wife/female companion, who clearly cannot stand him anymore. And yet he spends the rest of his life trying to win her back. You know, the kind of thing that stalkers are made of. The plot of The War of the Roses. The idea that even though she clearly hates you, all you have to do-- in order to make her love you again-- is to capture her and force her to submit to your will.

What is it about this kind of situation that strips people of their sense of reality? Any sane man ought to be able to understand that if she wanted to be with him, she wouldn't be running and hiding and calling the police every time he comes near. This is not a woman who is teasing, who secretly "wants to be won over". This is a woman who wants the guy the hell out of her life, for good. If she says, "I want a divorce"-- that means she does not want to live with the guy anymore. It does not mean that the guy can reason and convince and bitch-slap his way into her heart again. What could make a guy think that love can be forced to exist? What would lead him to believe that having the companionship of one particular woman is so unique and important that he is willing to throw away all of his cherished morals and ethics and willingness to abide by law and common human decency, just to recapture it in some bizarre physical drug-like ritual-- even in the face of the obvious fact that she would rather kill him or herself than be in the same state with him?

... Okay, that's sort of a tangent from what I'd originally meant to say. But I suppose not, because it's pretty much the same ridiculous mindset that seems to drive what Mike "Cold Fury" Hendrix has begun calling the Axis of Feeble: the UN, the EU, and other international leftist bodies who seem willing to leap at even the smallest soiled handkerchief tossed from the window of a woman named Iraq who has been flinging rocks at them nonstop for the past ten years. (This is Mike's metaphor, not mine, but it works.)

Can't a guy ever learn to move on?

It's one thing to try to patch up a relationship where both parties honestly want to make it work, where both sides are willing to change and to make sacrifices and compromises and to alter their respective planned futures for the prospect of a symbiotic life that might grow to be more than the sum of its parts.

But it's quite another for one party to be continuously spurned, insulted, threatened, and attacked for years and years-- and not to ever reach the conclusion that the party doing the spurning might just be a lost cause, and not worth throwing everything away over at the first (and by no means sincere) sign that she might be softening.

What will it take to convince the world that some nations and some regimes just flat-out suck, and the onus is upon them to change-- not us? That it's their responsibility to make the unilateral concessions if they don't want to get blown up?

All I can think is that Kofi Annan has been watching too many chick-flicks lately, or something.
Monday, August 5, 2002
21:12 - A little sanity...

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On the World Affairs Council call-in show on NPR tonight, they had a member of the Spanish Parliament-- by the name, I think of Gustavo Aristide-- talking about the war on terrorism and related topics. In response to one seemingly axe-grinding caller's question about what the European stance was on America's holding terrorism suspects in Guantanamo and so on, he concluded the show with a statement to the following effect:

I think the Europeans and the Americans actually see eye-to-eye in a lot of ways, in the war on terror; and we have a lot of respect for America and its policies, as we would have for any such democracy. After all, America is one of the world's oldest democracies; and as I often tell my European friends, just as we would not expect America to interfere in European affairs, we should not presume to interfere in the internal affairs of the United States. Mutual respect is of great importance here.

Wow. I hadn't realized there were such opinions as this in European politics. If this guy is representative at all of the Spanish political landscape, I'm very encouraged that at least Spain will be someone we can count on not to go nuts on us when everything starts exploding.

14:00 - Charming...

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Just got this lovely piece of spam:

www.carder.org

This is the best resource where you can find out how to steal a credit cards from American jerks. Also you can purchase the cc's on our site. We sell American credit cards as well as European ones. We sell dumps of American credit cards. While using them you can be absolutely sure in positive results. We sell fake id's, US/UK/French passports, driver license and so on. We sell American citizents' SSN data which can be used to open an on-line banking account. We sell e-bay accounts. Drug-dealers you can count on, fake Euro and dollars at any time,brown suger, coke.... Any illegal thing that you ever wanted is on our site. We pay money all hosting companies and that's why no one would close it. Visit us and you will be satisfied.

www.carder.org

Can someone be more audacious?

11:32 - For Our Windows Friends
http://www.w2knews.com/rd/rd.cfm?id=020731BL-CNET

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Just in case anybody's an early-adopter out there and jumping on the just-released Windows 2000 Service Pack 3, well... if it isn't too late for you already, don't install it. A number of people in my office have already fallen prey.

W2KnewsFLASH: ~ Service Pack 3 for W2K! ~

But careful, it has not yet been officially announced, and the first problem reports are also already in. Some one just sent me an email with: "Downloaded and installed the final release of W2K SP3. After a clean install and a reboot I got the blue screen of death. Only after uninstalling a rare application from my desktop it worked OK."

W2K SP3 is at the moment we are writing this (Wednesday afternoon, July 31, 2002) not yet on the normal MS download site and not "acknowledged as existing for the wide world" so far. However, it was released yesterday to the MS Premier Support Customers and these are now testing with it. We have installed on a few W2K systems and it seems to be functioning correctly, but careful: TEST, TEST, TEST!. And always backup that system and make an Emergency Repair Disk. Also, always have enough disk space to allow a rollback in case of problems.

I don't know what conditions cause the conflict, but it's clearly something that's fairly widespread, considering how many people here at work are staring furiously at bootup screens and ScanDisk recovery processes. Too late to see the IT warning that went around admonishing us all not to install SP3, on pain of death.

I'm just sayin', is all.
Sunday, August 4, 2002
23:51 - My Goldmember Review

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I went to see Austin Powers: Goldmember tonight.

And after seeing this movie, I can safely say that I am now willing and prepared to go on a one-man personal worldwide crusade against cellphones. For you see, not one person on the face of the Earth appears to be capable of shutting off his blasted phone on the way in to the theater.

I am going to go to the entrance to each theater room at the multiplex, pat each person down as he or she enters, take any and all cellphones that they might be carrying, and put them all into a large wooden crate. Then I will fill the crate with quick-drying post-hole concrete, and then take the crate outside to the parking lot, remove the wooden crate sides, and then begin to slowly and methodically demolish the concrete block with a sledgehammer, singing "Steel Drivin' Man" and various chain-gang pick-swingin' songs like from the beginning of O Brother, Where Art Thou?.

Then I will seek out every person who has ever made a call to someone's cell phone, when the recipient of the call was in the middle of a heartfelt, involved, or otherwise valuable personal conversation with another person in real life, just so that the caller could say, in that hideous whining wheedling voice of piteous sycophancy, "What'cha dooooooooIN'?" And I will take each phone from each such caller, and I will reprogram it so that when he tries to dial any number, it will instead play back a detailed verbal description of the Persian Boat Torture-- the one that involves strapping someone naked and covered with honey onto a boat floating in the middle of a swamp full of hatching mosquitoes and flies, under the blazing sun, so that the person dies under the torment of about fifteen different horrific forms of pain that are otherwise undescribable in any kind of polite company. And just to be extra cruel, I'll put it on a randomizer so that one in ten calls, instead of the Persian Boat Torture, the caller gets a recording of William Shatner's "Lucy in the Sky with Diamonds" or Leonard Nimoy's "Bilbo Baggins".

And then I will seek out the people behind the cell-phone service commercials-- the Verizon "Can you hear me now?" guy, and Carrot Top, and Mr. T, and Alf, and everybody who has shilled for these bloody long-distance phone ads which can't ever seem to take the hint and get their damn selves off my TV-- and I don't care if it gets me on Seanbaby's shit list to want to do this to Mr. T, but I will hire whatever muscle I'll need to in order to subdue these people, tie them down, force-feed them asparagus, and then wait until they fall asleep and put their hands in pans of warm water so that they pee in their sleep and wake up in a miasma of smell so horrible that they die of embarrassment and revulsion, and nevermore influence anybody who is going to be at a movie that I am seeing, or in a car where I am talking to them, or in line at Taco Bell where I am planning to get food, to spend that entire time with their bloody bleeding bloody blasted billions of blistering blue bloody barnacles on a cell phone ringing at top volume with whatever kick-in-the-head-inducing ring tone they've programmed it with, over and over and over and over and over again. If they can't wait until the movie is over before they have to call their friends to ask "What'cha dooooooIN'?", then they can consider themselves duly warned of my intentions.

Oh-- the movie. It was funny.
Saturday, August 3, 2002
03:58 - Hope for Rationality

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One other NPR point-of-interest that I passed like a ship in the night on the way home was the always-interesting This American Life segment, which this time was a fairly in-depth look at life in the West Bank, from both the Israeli and Palestinian perspectives. They got Israeli high-school students dishing about dating; they got Palestinian blue-collar workers grumbling about being cooped up day after day due to the imposed-at-gunpoint curfews; they got a look in at the Knesset, where the right-wing Likud party HQ was full of supporters and life and energy, whereas the pro-peace-process Labor wing was all but abandoned, and the phones silent; they got a Palestinian-American developer working on building a large glass-walled shopping mall in a West Bank town, who spoke with careful nonchalance about how the Palestinian Authority and the big shareholders of the regional phone company had looted the company by splitting off the lucrative cellular division into a new company in which the PA and the bigwigs were the only shareholders-- on the very same day that the PA was pledging to the Europeans that the PA would be divesting itself of its private holdings in a show of good faith towards an honest free market. And then he had to hurry to hail a cab for the reporter and zoom off so he wouldn't get shot when a curfew was suddenly re-imposed.

But most interesting to me was the street-interview segment where they talked about a politically high-profile doctor named Mustafa Barghouti, who has built up quite a reputation for himself as the leader of a volunteer medical task force providing emergency care to people in the West Bank. To a man, every single person interviewed described Barghouti as "a good man-- a good, good guy". Presented as a "third alternative" (next to Arafat and the leader of Hamas), he seemed to be an ideal candidate, at least in our eyes, for filling Arafat's political shoes. He's moderate (he advocates non-violence and opposes suicide bombings on moral grounds as well as tactical ones); he's reasonable (he wants to see a return to 1967 borders, but his is a two-state solution that doesn't eventually end up being a one-state and Israeli-minority solution, the way other "moderates" want it); and he's secular. He's run for office before, and he's only lost because his opponent (his brother Marwan, who is much more extreme in his views, sort of a Malcolm X figure) was said to have fixed the elections-- which he only narrowly won anyway. It would seem that Barghouti would be an ideal horse to back.

Except for what the street interviewees had to say. Though they all loved Barghouti, none of them seemed willing to vote for him if he were to run. When asked who they would vote for if given a choice between Arafat and Barghouti, those interviewed said they'd pick Arafat. When pressed for why, they repeated the same phrase: He is our father; he is our symbol. (This could well be the result of fear of secret-police inquisitions, but considering how much stock these folks seem to put in symbols, I'm not at all sure that these sentiments aren't genuine.) And if given a choice between Barghouti and one of the Hamas mucky-mucks, the interviewees said they'd take the Hamas guy. Why? Because Hamas is religious, and Barghouti is secular. "Everything Hamas does is based on our religion," said one interviewee.

So there we have it. If we can take this as any kind of representative sample, a true democratic vote-- if taken tomorrow-- would probably still turn up Arafat as a winner. Even if people distrust him and find him to be corrupt and ineffectual, he's our father and our symbol. Opinions are opinions. But change? Nooo... we can't have that. I've seen this kind of mentality before. People will complain about a situation that is just bad enough to make them complain but not bad enough to make them want to do something about it. It's the art of keeping people on a knife edge. Microsoft has mastered it, and so has Arafat, apparently.

So on one hand, I'm cheered that people like Barghouti-- with blue jeans and a pin-striped shirt, leading non-violent chanting protests against curfew conditions-- exist in the occupied Palestinian areas. But on the other, I'm discouraged at the thought that the Palestinians are more concerned with preserving symbols than with forging themselves a better life.

But at least those poll numbers keep fluctuating. If a shakeup occurs, at least there's some nonzero chance of a rational, charismatic, secular leader taking the reins.

Not a large one. But larger than it used to be.

01:50 - Oh, do shut up...

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The quote that everybody on all the world-conscious news reports today kept repeating was by George Bush at a Republican Party fundraiser saying:

We cannot allow the world's worst leaders to develop, and thereby hold hostage freedom-loving countries with the world's worst weapons.

Some MP by the name of Galloway then went on air to publicly call America's leadership akin to "a giant with the mind of a child"; and as was even more insufferable, he claimed that such a characterization should be obvious to "anybody who has heard President Bush speak just now".

You could cut the arrogant paternalistic superiority with a knife.

The BBC spent the rest of the report covering (and repeating four times) the breaking story that the WTC firefighters on 9/11 were not actually as heroic as they had heretofore been made out to be-- that on that day they were actually hampered by critical communications failures, out-of-date radio systems, supervision by incompetents who hadn't had refresher training in fifteen years, hierarchical chaos, internecine bickering, inter-office opacity, and any number of other accusations that, while nobody even in the FDNY would deny them, were... well, feel free to draw your own conclusions about the tastefulness of the glee with which the BBC World Service returned to the story. (Four times.)

Afterwards, on the domestic news, evidence was uncovered that the firefighters working in the South Tower had managed to penetrate higher into it than previously had been thought. Drawing on evidence from tapes of emergency transmissions made during the rescue operation, it was revealed that at least two firefighters were in fact able to reach the crash site on the 78th floor, prior to the building's collapse.

If we're being told not to attack Iraq by people like Galloway and the BBC World Service, then I for one consider that to be just as valid a reason for us to attack as any of Steven den Beste's best arguments.

If we attack, one of two things will happen: 1) The moment we start bombing, Tel Aviv will disappear under a nuke, or meteorologists in New York or Chicago would have to invent a new icon for "Anthrax clouds" or "Smallpox fronts"; or 2) we will take Baghdad without such a thing happening, but we'll discover that the WMD switches were armed and everything ready to go off, armed and loaded and fully operational. Either way, we'll be proved right, and either way, we'll be taking the risks upon ourselves.

So the nay-sayers can just jolly well butt out.

13:47 - Just to cite an example...
http://www.dockfun.com

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As the philosophical battle rages over Watson and Sherlock 3, I have to call up the example of software like DockFun!.

This thing is the coolest piece of OS X-specific shareware I've run across. I haven't tried it out myself, but people who have used it tell me it's indispensable and oh-so-much-fun. Just watch the Flash intro on the website and see what I mean.

But while I was watching it, the only thing that was running through my mind was, "Wouldn't it be cool if Apple were to integrate this kind of functionality right into the system?"

Why would this leap to my mind? Why would I want to see something created by an innovative, fun-loving third-party shareware developer subsumed into the default OS, presumably without any recognition or compensation?

Because it seems like an obvious thing for people to want. And it's squarely in Apple's development path to incorporate this kind of technology.

When I think rationally about it, no, I wouldn't want to see the developer's efforts brought low by a corporate edict rendering it meaningless. But deep down, viscerally, all development of this type for the Mac community seems to me to be a part of a continuum-- whether it's by Apple or by an independent developer, it all seems to be toward the same goal: making the Mac rock.

And when that presents itself to be the goal, I just want to see it implemented in the most streamlined and elegant way possible (as an Apple-menu option, for instance, like the Location Manager, which switches your TCP/IP settings from location to location-- rather than as a Dock item taking up room)... and in the way that gets it in front of the most people possible. Everybody should have functionality like this. Just like everybody should have a menu-bar clock, WindowShade, and SOAP-based XML database access in customized client panes.

It'll take time, though. And just as I'm waiting still for Apple to incorporate all of the functionality that the Location Manager had under OS9 into OS X (adjusting your volume and power-management settings, as well as a whole bunch of other preferences, depending on whether you're at home or in the quiet office, for example), I'll wait however long it takes for them to enhance the Dock in this way. They've already put in the foundations, responding to customer requests-- allowing you to put the dock on the left or right, or to change the minimize behavior. So it's only a matter of time.

And until then, the DockFun! guy gets the vote of my money.
Friday, August 2, 2002
19:24 - Once again, we're stuck with cheaper instead of better

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Kris just noticed an external DVD-RW drive hooked up to a computer in IT as he walked by. Upon close inspection, he noticed that it was connected via USB. USB 2.0, to be exact. And a good thing, too, because if it were USB 1.1, DVD write speed would be so slow as to be unusable.

So USB 2.0 has now arrived, and what it means is that FireWire's speed advantage over USB has now been more or less nullified. Its early lead over USB in fields such as DV camcorders and mass storage was valuable, and now a lot of those devices have been built and entrenched; but now that USB 2.0 can match FireWire's speed for one-way downloading of data such as digital photos or to-be-burned DVD data, and because USB 2.0 will now be the shipping default on all new PCs, FireWire will cease to have a clear advantage, and will be relegated to a second-class status and eventually die in obscurity. Like all good things crowded out by something cheaper, uglier, but backed by more companies bent on smashing all competition at all costs.

Those USB cables, as Kris explained, have to have ferrite beads-- those big, heavy, metal chokes-- clamped around each end, if they're going to carry large amounts of data. You know the kind. It's like having a huge bullet strapped to each end of the cable. Why is it there? Because USB only has four wires, and is an unbalanced specification. Your four wires are power, ground, transmit, and receive. The data wires are driven independently of each other, and their states are read relative to the ground wire. This means that you have to run it at a high voltage, like RS-232 (which operates at 12V). It means you've created a radio transmitter. Two unbalanced data signals oscillating relative to ground. Hence the big slugs of metal to try to shield the transmission effects.

Whereas FireWire has six wires-- power, ground, a pair for transmit, and a pair for receive. Each data pair is complementary to itself. When one wire is positive, the other wire is negative-- and they average to ground. The difference between them is read as the signal, not their relative voltage to ground like USB, which means FireWire can operate at a much lower voltage than USB, like in the neighborhood of 2V. And the two pairs are twisted, as in Ethernet, which cancels out any transmitter effects. So what you've got is a balanced design, one where the signals all average out to nothing. The four-wire i.Link version of FireWire just has the two pairs for send and receive, and no power. It's still nice and balanced, and noise-free.

But six wires means more expensive controllers at the endpoints, so everybody sticks with USB. And that means transmitter noise, which means we have to strap these chunks of metal onto them in order to keep them from scrambling everything FCC-regulated in the house.

FireWire's native speed is 400Mbps, and USB 2.0's is 480Mbps. FireWire's speed can be bumped up by a factor of two, four, eight, and so on-- by using the same tricks Ethernet has been able to get away with, in order to jump from 10Mbps to 100Mbps to 1000Mbps. Signal can be sent on different pairs of wires with more complex components at the ends. But USB can only be sped up by clocking it higher, which makes the noise characteristics leap into the unmanageable. Sooner or later we'll have USB cables that have to be sheathed from end to end in lead, because hey-- we gotta have that speed, but we can't use FireWire. That's not the standard.

FireWire will get faster, doubling and quadrupling in speed in very short order-- but it won't matter, now that USB 2.0 is at the level that we all oohed and aahed at when FireWire let us put 150 CDs onto an iPod in five minutes.

(And this is aside from other stuff that I haven't gotten into-- like how FireWire is a peer-to-peer/daisy-chainable protocol, meaning you can hook up all kinds of devices end-to-end-- camcorder to DV bridge to hard drive-- without even having a computer in the mix. You can even put your PC into FireWire target disk mode and access its disks from another machine. But USB is host/hub-based, meaning that if you want to hook up more devices than you have ports in your hub-bearing devices (PC, monitor, keyboard), you have to buy a USB hub and use up another A/C adapter slot in your power strip. And it has to go through a computer in order to work. But for most people's purposes, that's close enough to being a good design.)

It pisses me off no end to see an elegant and effective design shouldered aside by the big, dumb, lumbering competitor with fewer features, worse expandability, and significant engineering drawbacks-- just because it has the trump-card of lower price and corporate-backed ubiquity on its side. Power over the market is so much more important than putting the best solution into people's hands, after all.

No, I'm not jaded by this industry yet. But some days...

12:30 - My dear Holmes, stick it in your ear
http://www.macobserver.com/article/2002/07/29.7.shtml

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I've been trying to stay out of this argument. The accusation that Apple's new Sherlock 3, as included in Jaguar, is a technological duplicate of Karelia's truly groundbreaking Watson application, has very neatly split the Mac community down the middle, and I'm still teetering on the fence.

One one hand you've got the backers of Watson, including its developer, Dan Wood. Their contention is that Apple has pulled a tactic that's Microsoftian in the extreme: they acknowledged the innovative nature of Watson, which is a consolidated and extensible framework for SOAP/XML tools which let you get movie showtimes/trailers, TV listings, package tracking information, flight times, eBay auction listings, weather, baseball scores, and a host of other pieces of functionality that harnesses the design advantages of dedicated client software layout rather than the inherent clunkiness of the Web to access publicly accessible XML databases-- by awarding Karelia Software, the maker of Watson, the coveted Apple Design Award for "Most Innovative Mac OS X Software". And then, on the very same day that the award was given, Apple announced Sherlock 3. Which is almost exactly the same thing.



The contingent who are indignant over this, and quite understandably so, see this as a betrayal by Apple. They could have compensated Dan Wood to some degree, or even just put a credit to Karelia in the About page on Sherlock 3. They liken this action to Microsoft giving Marc Andreesen a coveted design award for Netscape, and then immediately turning around and releasing Internet Explorer.

But then there's the other side of the argument, which is fairly well represented. These people say that Apple was perfectly well within their rights to develop Sherlock, which already had a fairly long history as a web-wide information-gathering tool, into a SOAP-based information browser with customized interfaces for each tool. Design-wise, it's really not that much different from Sherlock 2-- it's just that the information it presents is more useful and better laid out. It leverages the same technological foundations, developed by Apple in Cocoa, that Watson does-- it just takes publicly available XML data, furnished by other companies, and formats them in a nice way. There's a minimal amount of effort involved in putting this stuff together. That's the whole point of Cocoa. It was a no-brainer for Apple to redesign Sherlock to take advantage of this new functionality, and they would have done so even if Watson weren't around. (In fact, if Karelia hadn't done it, this stuff is so easy that somebody would have created something just like Watson.)

Or even (say these people) if Watson was inspirational to Apple, Apple has a long history of gradually folding into its OS the little tweaks and advancements made by third-party shareware developers. The menu-bar clock, WindowShade, and the Internet Control Panel were all third-party developments that Apple realized were so useful that they would be remiss if they did not include them in the core operating system. Sometimes they compensated the original developers, but usually they didn't. There was always a little bit of grumbling, but it was quickly forgotten as the new features came to benefit all users and be thought of as an indispensable part of the OS. Apple should be praised for seeing an opportunity for enhancing the user experience in an obvious new direction, rather than vilified for taking advantage of the poor third-party innovators.

These guys are accused by the first group of being Apple shills, of holding Apple to a double standard-- exonerating them of guilt for what they decry Microsoft for doing. And there's something to be said for that.

But there's a question one has to ask oneself. Does Apple have an obligation to sit on its hands and not develop some piece of technology, if there's an existing implementation of it out there that they might be stepping on? Or is third-party development inherently fraught with the danger that at any moment the OS maker might incorporate their functionality into the product (which, as long as it's not patented, is perfectly legal)-- and that it's their obligation to simply keep ahead of the curve?

iPhoto undoubtedly took some sales away from existing photo-manipulation apps and camera managers; iTunes has undisputably hurt the ability of MP3-player authors to sell their products. But in the latter case, Audion is a perfect example of a piece of shareware that keeps ahead of the curve. When a lot of their core functionality was co-opted by iTunes being integrated into the OS, they simply made their own product better. And now, while iTunes provides core music-playing functionality in an outstanding way, Audion is the only game in town if you want stuff like skins, album art, and alternative encoders and codecs. The makers of Audion understand what life is like in the shareware development world. You've got to stay hungry, or else you'll get eaten yourself.

And in any case, Apple's turning Sherlock into a Watson-like application for gathering Web-accesible data, and incorporating file search back into a quick adjunct to the Finder itself-- the way it always used to be, which is why it's called the Finder, for crying-out-loud-- is an excellent step. One thing that has pissed me off ever since OS 8 is that pressing Command-F to find a file fires up this big clunky application, rather than an instant search box. I think this is a perfectly reasonable direction for the design of the system to go, and the only unfortunate thing is that Watson predates it.

The Watson community, both developers and users, is lively and enthusiastic, and it's full of great minds and innovative thinkers. Naturally they feel slighted that Watson has been shafted by Apple-- or at least, the way they see it. Honestly, I agree to a certain extent. But I don't agree that Apple is under an obligation to acknowledge the influence of third-party developers upon their own development, especially when that development is an "obvious" direction for them to take. How does this differ from Microsoft seizing control of the Web by writing a browser and incorporating it into their OS? Not by much in the technical sense, but by quite a bit in the business sense. Microsoft consciously wanted to kill Netscape, because they saw the commercial potential in owning the Web. But Apple doesn't want to harm Karelia-- they want shareware developers like Karelia to keep innovating with new products like Watson which take full advantage of the opportunities afforded by OS X and Cocoa. But the direction in which they want to take Sherlock is one that they genuinely feel they'd be remiss in ignoring, and while committing to a new version of Sherlock that does what Watson does is sure to be a blow to Karelia, Apple considers that to be a regrettable but necessary sacrifice. There's no malice involved. Apple's actions are about functionality, not power. This is an argument about intent. That's where the difference lies, to me, though it's a nebulous and almost impossible-to-prove distinction.

Dan Wood can be proud that his innovation has influenced the development of Apple's core software. I know that's small comfort to him and to his loyal following, of which I'm a part. But if Watson were to be developed with the same fervor and the same love of creation that drives Audion, then a blow like Sherlock 3 or iTunes will not hurt so much-- it will just make the shareware community all the more innovative, by necessity as much as by desire.
Thursday, August 1, 2002
17:35 - Digital hub? Pshaw!
http://lowendmac.com/maclife/02/0801.html

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Some Mac columnists fail to "get it" even worse than the PC-centric tech pundits. Like Jason Walsh of Low End Mac.

The digital hub always struck me as a ropey idea. It's not that I object in principle to people connecting digital cameras and camcorders to their Macs, it's just that I don't want to be forced to sit through the dross that they subsequently create.

The Apple propaganda machine has been going full tilt for the last while, informing us of the wonderful free iApps that come with every Mac. So what? I like to think that for an investment of over ¤1,000 I'd get something other than an operating system thrown into the box.

When Jobs announced iPhoto, I dutifully went to the Apple site and downloaded it. I looked at it -- and erased it. Yes, it's very nice, but I'm not going to give up Photoshop any time soon.

iMovie? Sorry, my Adobe Premier habit is too ingrained.

Where do I begin? This reads more like a troll than a serious opinion piece. How far removed is this guy from modern computing reality? For him to dismiss the value of the iApps, just because they don't appeal to him and his needs, and particularly on the basis of faulty assumptions about what the iApps are for, is just clueless arrogance.

Who ever said, for instance, that iPhoto was supposed to be an alternative to Photoshop? If that was the assumption under which he downloaded it, he was apparently reading his LCD monitor through polarized glasses at 90° angles to the polarity of the screen, because one doesn't have to look too far to find clear descriptions of what it is for. iPhoto is supposed to work in tandem with Photoshop. Photoshop is a high-end image manipulation and compositing application. iPhoto is a digital camera manager. The two have a very limited function set overlap. iPhoto provides the most rudimentary of editing features, like red-eye removal and cropping and rotating, but for more complex stuff-- well, that's what Photoshop is for. But can Photoshop automatically read in all the photos on your digital camera into a named and dated "film roll", and browse through them all visually or search by assignable and user-definable parameters? Does Photoshop let you order prints online or design and order a hardbound book of your pictures?

I use Photoshop all the time. I also use iPhoto all the time. I don't have to be some kind of computing genius to realize that they are designed for different purposes. Adobe GoLive isn't intended as a replacement for Microsoft Word, for Frith's sake.

And, okay, it's great that you use Premiere. Fine. I'm glad you do such in-depth work that you require the features it provides for a paltry $600. But, again, Premiere and iMovie are not intended for the same purposes. Premiere is widely used as a professional video-editing tool for creating finished contract work in many high-end studios. (Well, except for most of them, which use either Final Cut Pro or Avid.)

But iMovie isn't for that. It's intended to allow Mr. Husband to make home movies, and iDVD is intended to allow him to send them to Grandma. What do you think all those low-end camcorders are intended for, that have sold so well since the mid-80s? What about all those little film cameras that people used in the 50s and 60s? They're for home users who fancy themselves amateur filmmakers-- people who want to capture their families' memories, to immortalize the moments of their lives.

iMovie does that bloody well. And it's free.

What exactly is the cognitive dissonance coming from? Apple provides consumer-level applications for doing genuinely useful, in-demand things, for free, on all their machines. And this guy is bitching about it? Look, just because you've apparently never used a digital camera doesn't mean you get to ruin it for the rest of us.

If Apple want to impress me, then they'd better write a HyperCard style iMedia and Homepage style iWeb tout suite.

... Excuse me? I'm sure this comes as just as much of a surprise to Apple as it does to me.

Totally leaving aside arguments like Final Cut Pro and all the high-end audio/video companies that Apple has been buying up left and right, and their outright ownership of much of that industry, where does this kind of demand fit into Apple's business plan? He's demanding that Cisco build a tractor, or Microsoft get into the lava-lamp business. (Well, maybe the latter isn't so far-fetched.)

The problem with the iApps is this -- they're not powerful enough. Okay, you say, but they're not aimed at commercial users. This is absolutely correct, and it's also the nub of my argument. I am genuinely concerned that Apple is beginning to neglect its core professional user base in the graphics and media industries. If Adobe ever pulls Photoshop, then the party's over. Macs will be stone dead as far as designers go, and mine will go out the window. Literally.

People talk about the "empowering" potential of the iApps, but having tools available to edit photos and video does not a professional make. The effect is more likely to be similar to that of Microsoft Word and PowerPoint -- where people like me were once paid embarrassingly small amounts of money to produce professional presentations and stationery, offices are now awash with printouts and presentations made by people who think that combining double underlining, bold, and italics is a good thing.

Ahh, here we see the problem. The guy is bitter about creative technology being given into the hands of the plebs. He thinks the functionality in iMovie and iPhoto should be enhanced and brought up to a "professional" product level, and sold at a high price. (Kinda like they're already doing. Except he wants that to be the only sales point.) He once had the kind of expertise that would have earned him a high salary, and now Apple is giving away what used to cost him thousands of dollars and lots of education time-- for free, with every Mac. This makes him fume.

Look, man, I feel for you. I really do. I understand your mindset. I know what it's like to have your bailiwick become democratized. How do you think I felt about the obviation of knowing how to write bare HTML, in the presence of WYSIWYG web-page editors? How do you think I felt when AOL users got access to USENET, or when the ISP I worked for had to stop requiring people to have at least six months' experience working with computers before we would allow them to sign up for Internet accounts? How do you think car tweakers from the 60s felt when cars became something as reliable as the phone company, something you didn't have to install new starters into every three weeks or spend every weekend under the hood tinkering? Why do you think PC users throughout the world were so disdainful of the Mac when it first came out? Because what was once to them a secret, esoteric art-- "using a computer"-- was now something that was accessible to the common man. That can play hell with a guy's insecurities.

These very same arguments were made back when Apple introduced the first WYSIWYG text editor, MacWrite. Look at all those damn fonts! Look-- you can do underlines, italics, shadows, outlines-- gawd damn! My next English paper's gonna look like a ransom note! And many did.

But jealously guarding a piece of technology from getting into the hands of people who might be able to use it well and tastefully-- especially as the market comes to mature-- is elitist and arrogant in the extreme. It's empire-building. It's backwards-facing banana-republic power-hoarding. And it's exceedingly distasteful.

Apple made a conscious decision when they decided to bring out the iApps and support the digital hub strategy: they wanted to turn the home computer into an extension of the geek toys that every male person in the 18-55 age bracket buys. They're not ignoring the pro market-- far from it; one has to look no further than FCP, DVD Studio Pro, and Cinema Tools to see that (and if Walsh thinks iPhoto is intended as some kind of land-grab from Photoshop, that Adobe might take offense at and leave the Mac platform in a huff, he's simply not done his research). But Apple's core market, the one where they make all their money, and the one where they stand to present an attractive value proposition to potential converts from Windows PCs, is in the home consumer-- the guy with a digital camera, a DV camcorder, and two kids on a tricycle and a dog to wash and a vacation to Disney World coming up in the summer. This is where Apple saw an opportunity to make people happy.

That is what Apple is all about.

And if that happiness comes at the expense of grumblings from a few bitter techno-trolls who see their mystique slipping away into oblivion, then-- frankly-- so much the better.

13:09 - What is wrong with these people?
http://www.theinquirer.net/?article=4745

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A particularly uninspired swipe at Apple from Andrew Thomas of The Inquirer:

PORTLY APPLE SUPREMO Steve iJobs today announced a new initiative which he claimed will consign the WinTel PC to history.

"The iDiot™ scheme is brilliant in its conceptual elegance and is available in six exciting colours," said Jobs at iApple iExpo i2002 at iNew iYork.

"Put simply, we've realised that our products are bought by people with money to burn who aren't interested in tawdry things like value, compatibility, software choice or performance. What our users want is to pay over the odds for colourful tat. They'll buy anything as long as it's purple, pink, misty buff or moonlight indigo, provided it costs twice as much as the PC equivalent.

Look, if you're going to make fun of Apple, fine. But can't you do it without looking like a complete barking moron?

Hasn't anybody noticed that it's been like two years since Apple offered any computers in multiple colors? And when they did, those machines were the iMacs and iBooks-- consumer machines priced almost exactly competitively with entry-level PCs of similar capability. And is this guy trying to claim that it was an unsuccessful scheme? Hasn't he noticed that it's only just now that the rest of the PC world has finally stopped thrashing about in their efforts to provide colored faceplates for their monitors and keyboards and speakers, and that multiple candy-colored and translucent products like water coolers and desk fans are still commonly to be found? As a sales gimmick, at the time, it was one of the most wildly successful ones of all time-- particularly in the sense that it became de rigeur throughout the entire industry almost overnight. Companies that were about to publicly sneer at Apple for their moronic publicity stunt had to backpedal quickly when it became clear just how badly people wanted their computers to come in colors.

But almost as soon as multicolored iMacs peaked in popularity, Apple was already moving on to new color schemes and beginning to phase out the multicolored thing in favor of frosted white and stainless steel. I always enjoyed pointing out that in the year 2000, the only things in the world that you could not get in iMac colors... were iMacs.

Is it so much for these people to accept that the reason people are willing to spend more for a Mac is that the Mac offers them a better value or a technological advantage, rather than simply assuming that the only reason anybody would ever buy a Mac was because he had more dollars than sense?

Evidently so. After all, everybody who didn't make the same choice you did must be an idiot. Otherwise it might mean you might possibly have made an imperfect choice.

At least this guy has a "Flame Author" link at the bottom of the page. Not that I think it's worth using or anything.


...Oh, and just when exactly in the blistering hell did Steve Jobs become "portly"?
Wednesday, July 31, 2002
18:39 - The winners write the history books, but the pioneers come up with the names

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It's been seeming more and more strange to me lately how we have developed within the framework of the technology industry as it has been passed down to us, using terminology and vocabulary that is completely ideographic-- having no bearing at all upon what it is intended to represent or describe.

I'm referring to things like file formats. Because of one circumstance and another, and what formats happened to be public-domain and which ones were easy to implement and provided good quality/compression tradeoffs and features, we now find ourselves dealing in a market where we do not talk about "picture files", but instead we refer to "JPEGs" and "GIFs" and "PNGs" and "BMPs". Similarly, the movie files we use are "AVIs" and "WMVs" and "MPEGs" and "RMs".

Just put yourself in the shoes of someone who's new to computers. Does any of this make even a tiny bit of sense? Is someone really expected to learn all these acronyms, and which ones mean "pictures" and which ones mean "movies" and which ones mean "music"?

We've inherited these oddly-named formats because of circumstance. But they weren't the first formats to become widely used; far from it.

As should hardly come as a surprise, Apple was the first company to scout the uncharted fields of image and movie and sound media, and so they were the first to give names to what their customers would be using.

What did they call their picture files? Why, PICTs. As in, PICTures. Not some funky acronym, not something referring to a standards body or a working group or a company that popularized it. Nobody had to think about what it stood for or what kind of file it represented. It was a PICTure. No filename extensions, either-- just an icon that clearly demonstrated that this was a picture. Take a screen shot on a Mac, and you'd get an output file called "Picture 1". There was never any question about what format it was in. It was just a picture.

And PICT wasn't an inflexible format, either. Like TIFF, it could incorporate a variety of encodings and compression algorithms, and you could have PICTs with internal JPEG compression at arbitrary levels, or with color depth from 1-bit to 32-bit, including alpha.

PICT didn't catch on in the world at large, though. I'm not entirely sure why.

At any rate, QuickTime was the first movie-file format to really enable the desktop computer user to do video. Apple referred to the files as "movies", and so the filename extension that the files received (when saved for cross-platform use) was ".mov". As in, movie. (The Type code for the file, incidentally, was MooV.) There wasn't any question what kind of file it was; rather than giving it an implementation-specific extension like ".qt", Apple got to lay claim to the "movie" moniker because, well, they were there first.

Same with sound files. .WAV? .AIFF? No, the native Apple sound file was known as "SND". Sound. (UNIX vendors tried to do the same sort of thing, referring to them as "audio" files, with an extension of ".au".)

Leave it to the company whose computers don't need filename extensions to lay claim to the choicest plain-language extensions, eh?

But that's just it, though. It's a perfect illustration of the philosophical difference between the two schools of thought. Apple wanted to think everything through, to overengineer the user experience so nobody would have to deal with any technical trivia that computers should be able to deal with better than humans can anyway, and automatically. They designed everything so extensions would never interfere with a person's ability to freely name a file, without fear that it would break some mysterious app-binding spell deep in the bowels of the machine. And they wanted to make sure people thought in terms of pictures and movies and sounds, not in terms of JPEG and GIF and MPEG and WAV. Who needs to put up with that kind of useless trivia? Shouldn't computers be doing that sort of thing for us?

I've written before about how today we're entering a new phase of the same philosophy, where Windows XP has espoused a newly-discovered "task-based interface" concept, something that can be pretty well described in the same terms as I've already just covered: thinking in terms of your content, not in terms of file-formats or in terms of applications. Apple's iApps illustrate the new, modern incarnation of that same philosophy, the one they've been promoting all these years but now applied to modern media: iTunes lets you think in terms of music, in terms of songs and artists and albums, instead of in terms of MP3 files and folders and encoding and filenames.mp3. Likewise, iPhoto lets you think in terms of pictures, browsing them visually as well as by assigned meta-data and descriptions, not by obscure filenames with .JPG extensions. They're grouped into albums and named and dated "film rolls", not by anonymous folders. This is the task-based interface, as envisioned back in the early 80s with the first Mac OS.

Apple's job, as they see it, is to deliver abilities to their customers, not just features. They refuse to do anything half-assed. If they can't obscure the technical trivialities entirely, except to those who want to work with them, they don't bother trying-- because they know what they uniquely bring to the table. What they offer the technological community is a philosophy, a way of designing computers so that those who use them can quite literally just sit down and get things done-- the operating system takes care of the most trivialities that it possibly can, and leaves to the user only those things that a human is uniquely equipped to do. And that's the actual creating and enjoying.

Apple has had to jettison some of its cherished ideals on some fronts; PICT is now relegated to the ash-heap of history in favor of TIFF for client-side uncompressed image manipulation, and JPEG and PNG and GIF are fully supported for export. QuickTime will play AVI and MPEG files as well as its own MooVies, and it will faithfully tack on filename extensions so Windows users won't choke on video content created on a Mac. And as ungainly as the MP3 name is, Apple has recognized the ubiquity of the format and adopted it in its own unique way: letting iTunes make MP3 files from CDs, filename extensions and everything, but pushing the organizational aspects of dealing with those files upward into iTunes itself, where the interface is all about the contents of the ID3 tags and querying the song database rather than filenames and folders. iTunes keeps the files and folders dutifully organized and named to match the ID3 tags as the user changes them in iTunes itself, and even numbers them according to your chosen name scheme so you can export them efficiently onto MP3 CDs for use with Windows... but during normal everyday use, it's not MP3s-- its music. It floats through the fabric of the computer like electricity. It makes listening to music into a complete no-brainer, without the slightest hint of technical expertise required in order to use it. All it takes to operate iTunes is the ability to move a mouse and manipulate scrollbars. You don't ever have to have seen a folder before. You never have to think about one.

The conquistadors gave the names of their Catholic saints to the towns they founded throughout the Southwest, even though today they're filled with McDonald's and Blockbusters and Wal-Marts. Half the South and half the East Coast is named after Indian place-names and tribal monikers, though the ones who gave those names are now long gone.

And if the computer industry ever comes to understand how important it is to design software that human beings don't have to think of as software, they will owe that discovery to Apple-- or else if they stumble upon it entirely independently, they will have embarked upon a laudable but ultimately unprofitable journey, one that has been traveled before and found to be no match for the marketability of unusable, if gaudy, fluffware.

14:24 - So now there's a liquor store involved...
http://zdnet.com.com/2100-1103-947358.html

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Well, well. IBM seems to be building a new chip foundry.

According to this article, brought to my attention by J. Karl Armstrong, IBM wants to refocus its business away from money-losing arms (like its hard-drive manufacturing sector, which I would guess is the IBM Microelectronics they mention as being a money pit, and which I have heard they'll be dumping quite soon-- though not their consistently cutting-edge research into drive mechanisms which always seems to develop the best new miniaturization and data-density technologies) and bolster its chipmaking prospects with a new foundry for forging chips "for other companies".

The article doesn't explicitly mention Apple, but I would have to see a fair bit more negative punditry before I dismiss the possibility that the thrust of this venture might be to ramp G4 production and G5 development back up to the pace that it needs to be in, following a buyback of Altivec from Motorola by Apple. Or it could as well be for the possible POWER4 chimaera that we're hearing about in sidelong whispers.

I've also heard whisperings that there is a mysterious new manufacturing facility being built at the Apple campus in Cupertino, and that Motorola employees have been spotted going in and out of it. I don't know if I buy that one as easily, since I walk past most of the Apple campus on a daily basis here at work, and I've seen no such black-shrouded construction. I hope it isn't simply that someone saw the Peppermill having been bulldozed down (good riddance to awful food, I say), and assumed that the new building going up in its place-- with its de Anza frontage and its across-the-parking-lot proximity to One Infinite Loop-- was a mysterious new Apple lab.

Whatever ends up happening in the near future with Apple's chip supplier juggling, I'm less and less convinced that Motorola will remain a player of any note.

Unless a miracle happens.

13:48 - File Sharing-- the way it was meant to be

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This morning, I was copying an image file-- a silly Photoshopped gag image-- from my desktop machine at home (where I had originally saved it off the Web) to my iMac in the office so that I could show it off to my friends there. In the middle of doing so, I realized that there's a whole lot about that process that I take for granted as a Mac user.

Long ago, back around 1985, when "workgroups" were a pie-in-the-sky office networking dream, and long before anybody had ever considered running FTP or Web servers on their desktop computers, Apple was creating something called AppleTalk. This was a zero-configuration, transport-independent, routable, point-to-point networking protocol that could support file servers and printer sharing with the click of a single button. In the age when only the elite of the computer industry had ever programmed TCP/IP settings or assigned an IP address, AppleTalk pointed toward something light-years beyond what IPv4 promised.

Imagine-- you open up your server browser, and every server in your current routing zone would automatically show up, listed by its plain-English name; you could switch to a different zone if you wanted, or double-click on one of the servers and be prompted for either guest access (which would give you limited access to the resources there) or authenticated user access (giving you free rein over those resources, as configured by the server owner). Then, once you had access, the server's resource would appear on your desktop as though it were another disk, and you could drag files to and from it to your heart's content.

This wasn't just a simple file transfer mechanism either, like FTP or HTTP. This was a complete meta-data-preserving protocol, in which custom icons and resource forks would be dutifully copied, Type and Creator bindings would be maintained, and date stamps would be preserved as made sense. You weren't simply opening a new file with the same name as some file on a remote system and then dumping data into it; you were making a total duplicate of the resource, with all its attendant details, that you could use on your local system just as though you had copied the file there using a floppy disk. Remote resources became part of the local system while the remote server was mounted; files created by applications on remote servers, when double-clicked, would automatically connect to the server and find the application in order to open in it. You could even create aliases to remote resources which would automatically dial the modem, connect to a remote network, mount the resource, and open it with your stored privileges.

AppleTalk machines, when they came online, would automatically assign themselves an address from the available space, and through broadcasts would immediately appear in everybody else's browse lists. Stories abounded about how fun the testing of this protocol was; Kris tells of how at one point, a lab full of several dozen machines were all artificially preprogrammed with a zeroed-out AppleTalk address, and then they were all brought online at once. Every machine broadcast to see whether their own addresses were unique-- and got back replies to the effect that no, they certainly were not. Every machine simultaneously jumped to a random new address, and broadcast again. Some inevitably still had collisions, and had to jump two or three times. But, as the story goes, everything had all settled out within about eight seconds; everybody was on a unique address and ready to talk.

All this back in 1985.

If you had a collection of pictures on one Mac, you effectively had them on all your Macs-- because you could always access them from any of the machines.

Other companies recognized the importance of this kind of connectivity; Microsoft built AppleTalk server support into Windows NT, and AppleTalk routers became entrenched into college campuses the world over. A student could spend many happy hours perusing the various zones throughout the campus and giggling at the clever names other students had assigned to their Macs. (My favorite, at Caltech, was "Bhoutros Bhoutros Duo".)

Eventually, though, two things happened to render AppleTalk irrelevant except among Mac users. The first was the widespread adoption of TCP/IP. And the second was Windows SMB/CIFS file sharing.

TCP/IP became the default Internet protocol because of its easily scalable routability. While AppleTalk was indeed routable, its address space-- designed for browsing rather than for direct connections-- became cumbersome and imprecise for widespread connectivity to really take hold. (Besides, it only really applied to Macs.) All the major services powering the nascent Internet ran on UNIX servers, which meant TCP/IP was the language of FTP and the Web and e-mail, and soon both Windows and the Mac had full TCP/IP implementations in their operating systems; on the Mac this was in addition to AppleTalk, which remained on board for LAN networking-- nice and convenient, and a lot easier than having to deal with TCP/IP settings, but only useful for talking Mac-to-Mac within an office environment.

And by this time, Windows had incorporated SMB into its networking suite, enabling its users to do just about everything that Mac users could do with AppleTalk. (Almost.) SMB shares in a zone could be browsed; remote apps could be run without being installed locally (well, unless they wanted to muck with the Registry, which they often did); users could set up multiple shares on their machines and define labels for them and for the entire networked computer; shortcuts could point to remote shares and mount them automatically.

But SMB, like AppleTalk, was not easily scalable, and routing between zones was nearly impossible. SMB was designed to be much more flat than AppleTalk ever was, and while hierarchies of domains and workgroups could be set up, routing SMB traffic outside the LAN was (and remains) the subject of night sweats among IT administrators all over. You can't file-share to your Windows machine at home, for instance, from your Windows machine at work.

Apple realized that the world had sidestepped their plans for networking and had gone down a different road. They knew that AppleTalk would not survive as a non-IP protocol, because more and more new routers being implemented didn't support (or the administrators didn't bother to configure) AppleTalk routing. The elegant hierarchical zone approach, with its named lists of servers, wasn't going to work in a world of direct point-to-point client-server connectivity. So, in Mac OS 8, they shifted gears, and out came AppleTalk/IP.

It worked just like AppleTalk, as far as the file-sharing and the authentication parts were concerned. The big difference was that instead of having to browse through a list of machines on the LAN, you could now specify a direct IP address or hostname, and it would connect directly to that machine-- no matter where on the real, live, TCP/IP-based Internet it was. Mount a friend's drive in Rhode Island from your laptop in the San Francisco airport? No problem. Grab those movie files off your home machine's desktop and show them to people at work? Go right ahead. While Windows users had to install FTP servers and wrestle with IIS and move files around to get them into the right place for sharing before leaving the machine's presence if they wanted to fetch files off them remotely, Mac users simply connected to the remote machine and mounted the share they needed.

And in Mac OS X, it became even simpler-- setting up shares became nearly irrelevant, as the system's multi-user nature asserted its dominance over what had previously been a confusing mess of assignable per-user privileges. Now, a guest user (if allowed access) could only mount each user's Public folder, inside which was a Drop Box that he could copy files into (but could not open); a neat way for users without accounts on the server to be able to send files to the server's owner or to other users without any risk. But an authenticated user could mount not only other users' Public folders, but also his own complete Home folder, or (if he had Administrator privileges) the entire disk. Or other disks in the system. And once that share was mounted on the remote user's desktop, he could copy files to and from it as though it were a local disk.

With AppleTalk/IP, Mac users have their long-time capabilities back, scaled to match the modern Internet. If we have files on one Mac, we have those same files on any Mac-- regardless, now, of what transport connects those machines, or even where in the country they might respectively be. I can sit on the couch downstairs with my iBook, browsing the image files from my desktop machine upstairs while connected wirelessly via AirPort. I can grab my in-progress book chapters from the home machine and copy them to my computer at work without having to do anything to the home machine but connect to it. The only configuration involved in AppleTalk is flipping the "on" switch, as always.

And now it's just part of a pantheon. We've also got "on" switches for the Web and FTP servers, for SSH connections, and even for impersonating an SMB server to other Windows machines (when Jaguar arrives).

But it's still not quite good enough for Apple. You see, it's flexible-- but it's not elegant. It's not truly zero-configuration, like AppleTalk was back in its early conception. It still has to deal with DHCP servers, TCP/IP settings, gateways, masquerading, leases-- it's just not as seamless as it could be.

Well, good news: it's all coming full circle, with Rendezvous.

We're on our way back to the original promise of networking that we had in front of us in 1985. When Rendezvous is here, not only will we not have to configure any network settings (all the machines will negotiate working settings between them all whenever anybody appears on the network), but sharable services will build themselves into browseable lists for everybody on the network to peruse. Within the local zone, iTunes playlists and iChat partners will automatically make themselves available to each other's machines, Mail will notify us when someone who has sent us a message is on the network and available to contact directly, printers will automatically configure themselves without any setup beyond plugging them in-- and that's just the first iteration, before we've discovered what this can really mean for us.

Meanwhile, I don't find myself deprived at all of functionality and ease, since I was able to simply hop over to my home machine and grab that picture off the desktop. I'm sure this capability will eventually make it into Windows, and when it does, everybody will hail it as a great advancement that they're not sure how they were ever able to get by without; but I've taken it for granted all these years. It's easy to lose sight of the magic of a piece of technology if you use it every day of your life, enough so that you come to depend on it.

Every time someone tries to send me a file over the fitful and crash-prone ICQ transfer protocol, or has to put a file up on a Web server somewhere, or has to fire up Gnutella or KaZaA to try to get a reliable cross-network point-to-point transfer going, I'm struck by the wistful feeling of something beautiful that we'll never be able to enjoy to its full potential-- and it's made all the more stark every time Marcus tells me "Hey, check your Drop Box-- I put another couple of files in there for you".

It could all be this easy. Somewhere out there, there's an alternate Earth where it is.



UPDATE: As clarified by Kris, the big AppleTalk settling-out test actually occurred in 1989, when the new Ethernet-based implementation of AppleTalk (called EtherTalk) was being developed. Prior to that, AppleTalk was designed to operate over serial cables, and because of the characteristics and limitations of serial topologies, the settling-out behavior wouldn't have been anywhere near as dramatic as it was over Ethernet.


Tuesday, July 30, 2002
19:23 - I actually thought it might end up this way...
http://www.koenighaus.net/indepundit/archives/000789.html

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...For like three days.

On September 13th, 2001, I caught the first plane out of SFO after the airports reopened, so that I could attend my brother's wedding it Atlanta. He and his fiancee had had it planned for the better part of a year beforehand, and yet when everything changed on the Tuesday right before everything was set to happen, they decided that the show must go on.

The time between Tuesday morning and Thursday afternoon (when I raced from the nearly abandoned San Jose airport, where my flight had been supposed to originate from, up to San Francisco where (with no small amount of surprise at their own system) they were able to get me on one of the first planes to taxi from the terminal, at a little after 3:00PM) was a time when we all spent a whole lot more time inhaling than exhaling. We didn't know what was next. The Golden Gate Bridge? The Space Needle? A cloud of anthrax over Los Angeles? The confident among us said "pshaw" and explained scientifically why such-and-such thing couldn't happen. The jaded gamer d3wds made up tasteless anagrams of "Osama bin Laden" (I still like "damn labia nose"). But most of us simply sat there getting our jobs done and occasionally glancing out the window, nervously reloading cnn.com every few minutes.

As we collected our wits, we started thinking about possible futures. Anything seemed possible. New York flattened by a nuke? Disneyland turned into a garden of corpses? Would the America of 2002 be one where Mr. and Mrs. Thompson from down the street had to pick their way from bombed-out rubble-pile to bombed-out rubble pile as they searched for mementos or food, wrapped up in rags to keep out chill arctic blasts brought on by nuclear winter?

Somewhere over Texas, at 30,000 feet, was where I dismissed that vision.

The South was still the South; Atlanta was still full of life and laughter. We saw the Martin Luther King memorial, we fought the crowds at the big semi-outdoor mall known as the Underground, and we toured the Coke Museum (with its freaky international flavors and its bizarrely endearing refusal to mention what the original Coca-Cola mix was used for). The sun was still bright, the cars still honked, we still had to pay full price for admission.

And the wedding still brought families and friends together and let people share memories and hopes and dreams, almost as though nothing had happened. And when their car pulled away from the church, it had PROUD TO BE AMERICAN NEWLYWEDS scrawled across the windows.

By the time I got on the plane on the way home, the scenario the Indepundit lays out was long gone from my mind. It just wasn't going to happen that way. Ludicrous. Not on this planet Earth. Not in this dimension. Not in this country.

As the plane descended into San Jose, I'd had a lot of time alone to think, staring out the window, the Space Ghost and Brak songs on my laptop long ago having exhausted themselves; I'd had a lot of things go through my head. I'd thought of tanks rolling, troops advancing, impassioned international meetings and summits and condemnations and condolences and complaints and support. But the buildings in downtown San Jose, as the plane glided over them on the way to the runway, seemed anything but flimsy. They were there for good. Even the plane I was on didn't feel like it could knock them down.

And as the wheels touched down, the thought that went through my head was, simply, What the hell were they thinking?


13:24 - Arr, ye scurvy gods
http://corsair.blogspot.com/2002_07_01_corsair_archive.html#79595446

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Corsair has some snarky comments about people's religiously-bent reactions to the rescue of the miners in Pennsylvania.

What it might have been was men and women and machines and processes working the way that they were built, trained, and employed. These people did not just show up there at random and begin drilling. They had a plan develped by men and carried out by deceidedly ungodlike individuals.

Why then is God getting all the credit and none of the blame? He did, in fact, move that old mine that was filled with water 300 feet in closer to the new mine so that the miners would break through and almost drown. That was the real miracle! Oh, he didn't do that? That was a faulty map drawn by men many years ago? I see. well, couldn't he have intervened back then when the map was being drawn and fixed so that the nine miners wouldn't become trapped in 2002? A little proactive miracling would seem to work wonders.

It's a question as old as the genre of edgy cynical fiction (Dante up through Vertigo comics): Why is every good thing that happens in the world a "miracle", and every bad thing that happens simply "God's will"? Why does God allow bad stuff to happen in the world at all?

I think what we have in this case is simply a question of vocabulary. "God", as invoked by these people, is a concept-- a shorthand for the good will of humans and for luck. You don't see people holding up signs saying "Thank the rescuers!" or "All hail the rescue equipment designers!" or "We had good fortune!" or anything, but everybody pretty much knows that's taken as read. Thanking "God" is a well-understood and comfortable way to express relief that everything went right.

There could have been some serious injuries down there that claimed lives, for instance. The equipment could have broken down in a freak accident resulting from poor maintenance or clumsy usage or whatever. But it didn't; and the ingenuity of human beings, while fully capable of solving a problem like this in an ideal world (or even in a realistic one), was not hampered by unforeseen and inexorable events. Their human genius was left free to work as intended. And that's what has left people relieved.

I think what this shows is that we're a humble species by nature, and we have a pandemic guilty conscience. We're really not all that high-and-mighty in our attitudes when there's a disaster to face. Deep down in our biology, we're conditioned to accept loss, to write off death that results from accidents or disasters over which we have no control. We know to look the other way. We move on. We don't blame God in a societal bloc for things that go wrong, because as humble and fearful as we are conditioned to be, we assume that such reaction would just be inviting more misfortune. Instead, we react with surprise and joy when everything turns out all right. We have a lot of emotions to express in that kind of circumstance, and the way we're conditioned to do it is to recognize that Fortune was kind-- or in other words, that "it was a miracle".

I really don't mind it when people use this kind of vocabulary to express their feelings of relief-- none of it ever is intended to trivialize the ingenuity or the efforts of the humans involved. I don't think anybody in the town thought the rescue could have happened without those things-- or if they did, they're a statistical outlier, like the people who believe that all modern medicine is quackery and only prayer can cure disease. Most people are rational. Even sports stars who thank God for getting them to the World Series know that what they're really saying is that they're relieved that everything has gone right so far, that despite whatever hardships or injuries or disadvantages were in the way, he got there anyway-- and what he's treating as a miracle is the fact that it wasn't bad enough that it would have forced him to quit. That's the modern sense of "miracle": that nothing fell out of the sky to screw it all up beyond recovery. Not a trivial concept, that.

But that said, I commiserate with your frustration, me matey. There's so much in this world that would seem so much easier to deal with if we could just call everything by its right name: human kindness, perseverance, ingenuity, quickness, endurance, selflessness, and dumb luck.

But there are also times when if given the choice between having things the way they are now, and having them such that we treat everything turning out right as the default expected behavior and throwing irrational tantrums and railing against misfortune or evil when something like 9/11 occurs, I would pick the former.
Monday, July 29, 2002
18:15 - Gee-Ffffffff-f-f-ffizzle
http://macbuyersguide.com/hardware/system/2002_pro_g4.html

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Here's a technical rundown of what's likely to be the case design in the new Pro towers that are supposed to be released later in August.

The meat of the article, though, is the following bit about the CPU:

There will be single and dual processor CPU options, most likely based on the 7470 Power PC chip, as opposed to the legendary G5, which some sources suggest may never be released. Indeed, in an attempt to get to the bottom of the story behind these persistent rumors, Mac Buyer's Guide spoke to Motorola Canada president Frank Maw in on July 25, 2002. The way he explained things, G5 processors aren't even on the company's radar screen any more. In fact, he doesn't even mention the company's desktop processor business in his corporate presentations and told us there is "no timeline" for future non-embedded PowerPC family processor releases. He maintains that he's not aware of any timeline and says it's "not a big focus" for the company at this point. And so it goes.... 

Well, there we have it. Unless there's some hellacious disinformation campaign going on, from a company that really stands to gain nothing from such a tactic, Motorola's pretty much shut the book on the PPC development story. Sure, they'll keep selling what CPUs they have, as long as Apple can make use of them. But this isn't the speech of a company that has world-crushing surprises lying in wait; this isn't what you say when you're biding your time and licking your lips before you whip the cover off something that's supposed to knock the collective socks off everybody in the area. This is the tired, broken leave-me-alone growl of an executive who knows it's the end of the line.

I think we can pretty much rest assured that however much information we have on Motorola's chip-making future, Steve Jobs has a whole lot more. And I think we can take it as read that he has at least one good contingency plan in the wings, and he's only waiting for the right moment to spring it into action, careful not to make of it too big a deal or to time it in a way that would deflate confidence in Apple rather than bolster it. Jobs isn't a stupid man, nor is he unrealistic. His blue-sky envisionings might not owe much to earthbound limitations, but he knows the realities of selling Macs in the market in which he now finds himself.

From the analysis to which the above quote links:

The final clue that Apple is switching its emphasis from PPC hardware is the decidedly software-oriented thrust of the announcements at the keynote speech by Steve Jobs at Macworld New York in July 2002. No speed bumps at all --but the company clearly showed its intent to turn software into a profit center, with the announcement of "no upgrades" pricing of US$129 for a point upgrade to Mac OS X (10.1 to 10.2); a new version of QuickTime costing $29.95 to enable full-screen viewing (the upgrade disables previous $30 "Pro" product keys); it costs $40 more to add MPEG 2 support to OS 9 and OS X. And then there's its US$99 per year ".Mac" subscription service. All of these items suggest that the company's focus is not on the hardware, but on the software. Although Steve Jobs has a reputation as a hardware guy, I think he's taking the company's new "Switch" mantra to heart....

It's not that Apple will soon splinter into hardware and software divisions, or that Apple will cease to make its own boxes and instead market OS X for generic Intel boxes, as an alternative OS like Be or OS/2. I don't think that will happen. Too much of Apple's fundamental strategy is based on the "whole-widget" engineering approach for that to be an option.

But some big change is coming soon. Whether it's Apple buying the PPC from Moto and setting up its own fabs, or switching to Intel or Sparc or POWER4, we're going to see a change, probably within a year. This current story has played out its final act, and there's nothing more to say.

16:58 - Windows Moment of Zen

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"Doctor, look! I... I think it's trying to communicate!"



What does the Windows attempt to say? It interrupts your work to let its pleas be known, and yet it speaks with a muddled tongue, and its message is lost in the cacophony of modern life.

Meditate upon the truth of the message, focus your mind and rid yourself of emotion and desire, and the hidden meaning will become clear:

"Out of Disk Space"

13:02 - Moyger?
http://www.macblog.com/comments.php?id=14_0_1_0_C

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MacBlog has a spit-take on the Apple/StarOffice thing that toys with the idea of a Sun/Apple merger, something that's been bandied about over schnapps many a time-- people always seem to like to imagine who could merge with whom, rather like how people in the early 1990s would fill up the Tolkien newsgroups for months on end with their wish-lists for what actors should be cast for some hypothetical Lord of the Rings movie. Sean Connery as Gandalf! Val Kilmer as Aragorn! Leonardo DiCaprio as Legolas!


Would this be cool? Apple's bouncing baby XServe would be backed up by Sun's massive iron, launching the company (er, Snapple? Is that taken?) into the corporate and education server market with Sun's expertise and Apple's scrappy little OS (or some Solaris/OSX hybrid). Sun adds Java know-how, applications, vertical-market solutions, high-end hardware, swoopy multimedia and business accounts. Apple would add all of its consumer know-how, digital video apps and its ability to market stuff and make it whizzy. Together they might even become unlikely corporate heroes of the open source community.

Meh. I don't know... it seems to me that if Apple and Sun were to merge, it would be out of desperation-- or at least it would be impossible to make it appear that it were anything else. Two beleaguered minority computer makers, both of whom happen to be waving the UNIX banner (always a great unifying cause in the past, hyuck hyuck), realizing that they're powerless to fight both Microsoft and each other for market share. Of course they'd merge. All the UNIX vendors will eventually merge. They'll spiral into each other like a black hole, but they'll be shrinking faster than they can accrete new material, and before you know it they'll be a pinprick in space.

Nah... I don't think it's any likelier than it was for Apple and IBM to merge, back in the Taligent days. Apple wants to be Apple; just look at how fiercely they're guarding their identity just against the NeXTies in their own midst.

Corporate alliances I can see happening. But not mergers.

12:45 - The Open Source Essays
http://www.denbeste.nu/cd_log_entries/2002/07/OpenSourcepart1.shtml

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There's a well-worth-reading series of essays on the nature of software development and how open-source fits into it over at USS Clueless, sparked by a one-on-one meeting with Eric S. Raymond. There's good stuff there.

I've been of the mind for a long time that open-source software works best for infrastructural, well-defined, server-side software that is intended to serve a purpose according to a spec (e.g. an RFC). But it doesn't work very well for consumer software that requires delivery deadlines, UI guidelines, corporate alliances, codec licensing, and so on. In other words, open-source works great for servers, but it's miserable for desktops.

(By this token, I've noted how Linux makes a dandy server but a joke of a consumer desktop-- while Windows makes a perfectly fine desktop but a laughable server. The design goals of the two genres of computing are entirely different, and they're respectively best served by different models of software development.)

Then there's the question of software bloat and Moore's Law, and the position that software bloat is more a conscious result of coding for reliability and quick time-to-market than it is a consequence of too many undisciplined kids being hired off the streets.

There are numerous ways in which this tradeoff plays out. For example, most embedded code is written in C, which doesn't hold your hand and pretty much requires you to do everything yourself. More modern languages like C++ and Java offer considerable assets to the programmer in terms of handling automatically things which a C programmer would have to do directly. On the other hand, you have to load a much bigger runtime system (consuming memory) and a lot of the code generated by the language runs less efficiently than would comparable C-code (decreasing execution speed). A competent C++ programmer could probably finish his program sooner and it would usually have far fewer bugs, though, and if the hardware can sustain the lowered efficiency of the code, it's still probably the right thing to do.

His points are good, but I'd feel better having expanded on them a little. Yes, it's true that as codebases grow by orders of magnitude, so does the risk of bugs and of delay. But there are ways to mitigate that. Object-oriented programming, for instance, is a design initiative whose entire point is in making large-scale projects react like small-scale projects by reducing the number of interfaces between modules that the programmer has to deal with manually. But den Beste is right-- OO is slower than non-OO code, and so software that's written to take advantage of OO design principles might get to market quicker and be more bug-free, but it'll also be slower. As a matter of fact, that's a good deal of what's behind OS X's perceived slowness: Cocoa is a very OO-heavy development platform.

But, again, there are ways to mitigate this. The way the development process works these days in an OO-heavy project is for the first iteration of something to be done in as high-level a coding style as possible, using as many OO elements as possible, and delivering the promised features in a timely manner without overly many bugs. This release will be sluggish in execution; but in the second iteration, that's where you start optimizing. You take the components that represent the biggest performance hits and you re-code them in C. Then, in the next iteration, you take the C parts that cause the biggest performance hits and re-code them in assembly. The newest and riskiest code remains OO, but as the code matures and the engineering team comes to know it well, it evolves downward to lower-level implementations that are a lot faster-- and a lot less risky to write that way now than it would have been if it had been done that way at the outset. New OO features will tend to suck away the performance benefit gained by the low-level optimizations, but in a well-managed project the result will be a net gain in speed and in functionality.

The downside of this development process is that it takes a long time and the initial impressions in the public are of something that's very slow. But, once again, sometimes a company's goal is more about feature delivery than about absolute speed; and besides, speed will always increase with time. Whether it's because of better hardware or better-implemented iterations of the software, the apps will get faster as they mature. And in the meantime, we've had those cool features to play with.

It's not a viable development plan for all the classes of software that den Beste mentions, or even for most of them. But for consumer multimedia software, it does a pretty good job, I think.

09:29 - Yeah, what he said.
http://www.spokesmanreview.com/news-story.asp?date=072802&ID=s1188630&cat=section.bu

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David Saraceno of The Spokesman-Review says pretty much the same thing about Macs that I did last night:

I only use one word processor, and it runs just fine. I don't need another one.

Sub-argument: PCs are faster. They sure are. In fact, I read recently that a Pentium III can outrun a Pentium IV in certain operations. But my word processor runs plenty fast on a Mac.

Ever done video, MP3s, or DVDs on a PC? Have fun. A couple of years ago, an acquaintance of mine bought a $2,700 "preconfigured" Gateway computer to create digital video tapes. Months, hundreds of dollars in long-distance tech calls, and a bunch of gray hair later, he somehow got Gateway to take it all back for a complete refund. Then he bought a cheaper Mac-based system, and never made another support call.

What's more, Mac programs like iMovie, iTunes, iDVD and iPhoto are all FREE on a Macintosh, and work right out of the box. But then again, there are more word processors available on the PC.

He brings up a point which is a frequent bone of contention: the smaller pool of software which is available on the Mac. It's been the subject of plenty of jeering from PC users in the past, both in its own regard and when Mac users point out that having less software to choose from can be a benefit. "Ha! Look at the silly Mac users, trying to pretend that having less software is an advantage!"

But really, let's be realistic for a moment. How important is it for there to be fifty photo-organizer apps available rather than five? What's the point of having a dozen word-processing programs when everybody only uses one? Sure, it represents a wider user base for there to be more shareware and commercial apps available for a given task. Sure, there's a whole lot more choice. But in the real world, what's the benefit? If everybody chooses a different application for a particular task, doesn't that just contribute to stagnation and gridlock, as everybody tries in vain to interoperate with each other? And if everybody standardizes on the one clear victor in the field (like WinAmp or Word), then what's the point of having all that choice?

Sure, competition spurs innovation. But that can occur just as easily with three competitors as with thirty, especially if each of those competitors has a bigger piece of its respective pie to worry about. Besides, Apple and the third-party software developers on the Mac, as I've said before, don't appear to have had much difficulty demonstrating innovation above and beyond what the laws of the market would seem to dictate. And when's the last time Word was forced to incorporate new innovations because of pressure from competitors?

Of course, we know what people really mean when they say that the PC has more software: they mean "more games". That's all any of this comes down to. It's all about the gaming. It's all about the different flavors of crack. Never mind how a computing platform might inspire a person to create; all that really matters is how a platform might enable a person to consume.

It's in circumstances like this, though, that I love noting how the people who bitch at the Mac for its lack of games are the same people who scoff at it for being a "toy".
Sunday, July 28, 2002
02:07 - The Tech Support Yoda

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Matt Robinson conveyed the following gem to me in e-mail the other day; true, it has no context or anything, but I thought it was just too good not to share.

An increasingly annoying trend in support lines in the UK (and undoubtedly elsewhere too) is for the company to substitute training and product knowledge with an "expert system" that prompts the guy on the other end of the line. "Ask them to check their dial-up settings; click here, there, choose this, do that. Ask them to re-install windows, just in case. Ask them do they want fries with that? Don't forget to thank the customer for calling."
That way they can pay minimum wage because the tech support guy isn't actually trained, he's just a monkey who can read and doesn't scream back at abusive customers. Chances are there's fifty of them there, and they all last about 2-6 months. When I call tech support, I -=know=- what's wrong; I want a straight answer to a question like "is there a problem with your routers in this area?" Problem is, the answer to that question requires knowledge of the question - it's unlikely to be in the expert system of stock-questions and stock-answers. It'd be on a status page if they had one (annoyingly few people do!). So now both myself and Bruce have resorted to just hanging up and redialling until we find The Tech Support Yoda, who's much like the person writing those fantastic "Porn Store Clerk" entries -- far too clever to be in that job. What you get is:

Me: Hi! Is there a problem with the routers in the Luton/Hertfordshire
area?
TS1: Uh.. what exactly is the problem? Is it that you can't connect to a
particular website?
Me: No.. I just want a simple answer. Do you have a status board
somewhere in your office? Doesn't it say something like
"beaver.routers.ntlworld.com -- down for maintenance"?
TS1: I .. er.. look, could you just check your internet dial-up
connection settings?
Me: Alright, I'm going to hang up now because you're clearly not
capable of dealing with my problem.

[.. -click- -redial- -repeat three or four times- -finally-]

Me: Hi! Is there a problem with the routers in the Luton/Hertfordshire
area?
Yoda: Hmm! Problem there is, yes! Use alternative dialup number, you
must. 0845 292-9412
Me: Thank you! Bye!


That's all I want! It's all I ask for! I despair sometimes, I truly do. :)

You do not despair alone, my friend.

01:47 - ...But it's really not about speed

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I've sneered a couple of times already at how when Microsoft showed off their Tablet PC to various journalists-- they first touted it as having "the best handwriting recognition in the industry", but then, when it became clear that under serious scrutiny it wouldn't hold up to such a claim, they held propaganda sessions to convince journalists and reviewers that "well, handwriting recognition doesn't actually matter". In other words, a particularly weaselly form of sour grapes. You can't prove superiority in some field, so you downplay the importance of that field.

It's at the risk of sounding as though I'm committing exactly that rhetorical crime by saying this; but while it can certainly be shown that the Mac's performance at various tasks is not only not "faster than any PC" (as the marketing PR would have it), but is not really in the same ballpark-- I must posit that the efficiency of computing does not, in fact, depend directly upon the speed of the CPU and chipset. It's not about speed. Not in the way we usually think of it.

A little background. When I first became interested in the Mac, it was not because I was under any impression that it was faster than Windows PCs. In fact, I was pretty well convinced that Macs were unquestionably slower at almost anything you might ask of them. This was the age of word processing and Photoshop and telnetting to UNIX servers to write rudimentary web pages without <BODY> tags; but even then, what attracted me to the Mac was not its speed. It was the user experience and the philosophy of design. It was a technology that was exciting. And that's the same feeling I have today.

I think it's great that Macs can be used to do high-end vector processing and rendering in workstation-class environments these days. I think it's great that the G4 has gotten to more than 1GHz, and that there are more improvements on the way. But raw speed isn't everything. No-- no way am I going to claim something stupid like "close the microprocessor R&D plants; there's no further use to be had from faster CPUs"; but I will say, however, that there's such a thing as greater efficiency in the use of the resources that are available to an operating system, in the way that that OS enables a user to do things.

The Mac is optimized, for instance, for tasks like video editing and image manipulation and audio mixing. Not optimized for raw CPU execution speed-- optimized for efficiency in the user experience, efficiency in getting things done. That's why pros use Macs for those things-- not because X processing task will complete 10% faster than on a different rig, but because of much more fundamental issues. Audio pros use Macs because the Mac is designed for low-latency, high-bandwidth audio throughput in the CoreAudio subsystem, something that Windows utterly lacks-- as well as built-in sophisticated MIDI support. Graphics and prepress pros use Macs because of ColorSync, a feature that Windows utterly lacks (and is incapable of incorporating because Microsoft can't guarantee standardization of its display hardware components). And casual consumers like me use Macs because of the way iTunes seamlessly integrates with the iPod, and the way iMovie plays with DV camcorders as though they were favorite puppies, or the way iPhoto knows how to do magic with images from just about any kind of digital camera without having to load drivers. Not because of how fast those things occur, but because of how well they work. It doesn't matter in the slightest to me how much slower or faster it is to rip a CD to MP3 in iTunes versus on a PC; what matters to me is that I can do it by putting in a CD and pressing a single obvious button.

We like how Apple has a Feedback page online where they solicit bug reports and new-feature suggestions for OS X, and that they listen to things we send them through it. We like how Apple actively wants us to rip/mix/burn our CDs and take our music wherever we go, with good ol' MP3 files instead of digital-rights-managed proprietary formats with RIAA-approved back-doors. We like how Apple thinks of little details like making it easy to install and deinstall applications by dragging-and-dropping them in any folder or the Trash, and how they've managed to take UNIX and make it into something so easy-to-use that one's grandma can mount someone's shared folder from across the Internet and file-share in a way that PC users have to use third-party P2P apps for. We like watching DVDs on wide-screen LCD monitors. We like being able to put custom icons on individual files and to specify per-file opener apps. We like the thought that our convenience and our creativity is the utmost goal of our computer company, rather than just more numbers inching upward.

Companies like Dell and Compaq don't have Macworld-style keynote events when they unveil each year's new product line. Why? Because it's boring. There's nothing new they ever have to show anybody that anyone wants to see in person or get a scoop on. It's just more of the same old same old, but <gasp> faster. Whereas Apple, two or more times a year, will announce a speed-bump in some machine or other-- but it's always in tandem with some major new thing they've just developed. "Look, it's got DVD burning now!" Or "Hey, an adjustable flat-panel all-in-one G4 machine!" or "Here's what OS X can do!" or "Hey, here's iPhoto!"

Journalists love Apple because they never have to muckrake in order to get a story out of them. Apple makes news.

More and more incremental speed in a rickety hunk of baling wire and bubble-gum doesn't excite me. But new technology that pushes the boundaries of what I can do, by putting entire new classes of abilities in my hands rather than just another boost to the speed of all the old ones, excites me. A 10% faster CPU doesn't make my heart beat 10% faster when I use it. But a feature like Sound Check or "Keep Music Folder Organized" or Smart Playlists makes it start to skip beats here and there.

When Jaguar gets here, it will bring speed improvements to the OS X user-interface. Welcome, indeed, it will be. But you know, I'm not looking forward to that speed increase anywhere near as much as I'm looking forward to Rendezvous, and sitting on the couch downstairs with my iBook on AirPort listening to Lance's Lord of the Rings recording streaming from the iTunes on his iMac upstairs. And when iSync is ready to go, and I can use it to convey all my schedules and contacts to my iPod with one button (or to a cellphone over Bluetooth), I won't care how fast it goes. This isn't so much the "it's amazing that the bear dances at all" argument as it is one of "my God, that bear's doing cold fusion".

Sure, frame rate is a fine goal for gamers. But that's probably why the Mac hasn't been a great gaming platform, historically: games, uniquely among software genres, benefit very concretely from the min-maxing of system speed; something that Apple has never considered to be of paramount importance, never more so than an efficient user experience and technology that's exciting.

I first got into Macs because Apple's technology excited me; I remain fascinated by Apple today for the same reason. The same goes for just about every engineer in the tech industry who has found himself magnetically drawn toward OS X lately. Speed has never been something that's inspired me. It's just another number-- and I suspect I'm not alone in thinking that. When a piece of revolutionary technology is dismissed because of the lack of luster on the speed statistic, such dismissal looks short-sighted and petty to us, and catches us by surprise. We're too busy being excited and inspired by the possibilities we see before us to be bogged down in such inane details. Having to wait an extra three or four seconds for a web page to render or to see the spinning cursor for a few moments while the OS resolves a blocking behavior is something we're willing to put up with, for the sake of the benefit of what that blocking behavior will reveal once it's resolved. And speed will always improve in the future. That's one thing we can always count on.

This may sound like lame rationalization for an undeniable handicap we can do nothing about (or maybe it sounds like Roger Meyers Jr. backpedaling in the courtroom, saying "Okay, so maybe my dad did steal Itchy-- but come on, the animation industry is built on plagiarism!"); but to call it that is to fail to "get" the Mac, as so frequently happens in the tech press and in society at large. Computing on the Mac really is a different thing. It operates by different rules. Different things are important. It's one of those things that one just has to experience, in a head-smacking moment of clarity, to fully appreciate.

A sufficiently souped-up Ford Escort, with all the ingenious tweaks and mods and decals in the world, can beat a Ferrari F355 down the track. But only one of those two cars excites me, and I'll tell you it ain't the Escort.

00:42 - Malaysia to condone the use of pirated software in schools
http://thestar.com.my/news/story.asp?file=/2002/7/28/nation/jhsoftwar&sec=nation

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Oh, this just warms my heart's cockles.

The Domestic Trade and Consumer Affairs Ministry may consider allowing schools and social organisations to use pirated computer software for educational purposes. 

Minister Tan Sri Muhyiddin Yassin said the exemption for such institutions and organisations was to encourage usage among Malaysians and speed up computer literacy among students. 

Yeah, brilliant idea. The students are going to be using pirated software on their own computers at home anyway; so since it's obviously more important to try to teach them how to use the same software that they're probably already more proficient at using than the teachers will be than to convey to the impressionable kids the concept that software theft is as wrong as any other kind of theft, they may as well just bite the bullet. If you can't beat 'em, join 'em. Raise a fine upstanding generation of ... yeah. Rrgh.

However, he stressed that other sectors, especially the commercial sector like companies and factories, would be booked if they were found to be using pirated software. 

“We are concerned over the rampant sale and use of pirated computer software in the country and will continue to conduct raids to curb it. 

“But for educational purposes and to encourage computer usage, we may consider allowing schools and social organisations to use pirated software,” he said after opening a state-level National Day poetry-reading contest in Pagoh yesterday.

Yeah, be sure to make it a double standard while you're at it. It wouldn't be an intellectual-property debate without one.

Has the entire world lost its ability to distinguish right from wrong in the presence of a copy of Photoshop?

11:12 - Well, that bloody figures.
http://muslimpundit.blogspot.com/

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MuslimPundit is idle for over three months; we all hold our breaths, hoping for Adil's glorious return, any day now-- but it looks more and more unlikely as time goes on.

And the day after I remove his link from my blogroll, he returns.

Razzam-frazzam.

Anyway, he's leading off his new stint of being-there-hood with a long essay on the nature of jihad, in which he deflates the new-age redefinition of the word from "moderate Muslims" who have been trying to tell us that the proper meaning of jihad, the one that the Koran commands all Muslims to embrace, is an internal or spiritual struggle rather than armed aggression against the infidels.

What the Qur’an does say, however, is very interesting: not only does it subscribe to a warfare-approach to “jihad”, but what comes across also as increasingly clear is the fact that by far the most instances where Muslims are prompted to carry out jihad in the Qur’an, refer to acts of aggressive instigation rather than that of defensive warfare (just examine the subject index in any good copy of the Qur’an). Not only is it permitted, but the Qur’an orders that it be waged till the cause of God prevails. This flies in the face of Armstrong’s blind belief that Muslims “…may never initiate hostilities… and aggressive warfare is always forbidden. The only permissible war, therefore, is a war of self-defense…”. Such injunctions heavily tend towards being exceptions rather than instances of a general rule. Thus, Muslims, as well as some non-Muslim “experts”, who propound this version of “self-defence-only jihad” subscribe to a notion that, with respect to the classical Islamic doctrine, is palpably false. Some modernist Muslims, like the late Fazlur Rahman of Chicago University, have rejected this view owing to its gross misuse of history. As they point out, this notion of “jihad”, as a strategy only for self-defence, is a myth.

Yeah. This is why I had that link there in the first place. Back it goes.
Saturday, July 27, 2002
19:29 - Okay, these people so suck. (And I mean that in the best possible way.)
http://www.oreillynet.com/pub/wlg/1758

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Speaking of O'Reilly, here's proof that they're irredeemably hepped-up on goofballs. At the O'Reilly Open Source Convention, they got a bunch of ham-boned geeks together and filmed some "Switch" ads of their own. You know, like switching from Emacs to vi. Or switching from Perl to Python, or Python to Perl, or briefs to boxers.

It's pretty funny. Though I think if they had some larger point they were trying to make, it's been rendered largely forfeit...

16:57 - And in today's Office news...
http://news.com.com/2100-1001-946714.html

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Wow, I almost slept through the big Office-ish announcement that seems to have broken like the wind over the wires today.

(First of all, though-- I have to comment on this URL. Okay, so CNet got the "news.com" domain-- that's fine, good for them. But they also apparently acquired "com.com", just so they could do all their internal linking in the form "news.com.com". Why the hell? This makes no sense to me. What, the more "coms", the more credible the news source? I can't help but think of that Jack Handey quote:

If you want to impress someone with your computer knowledge, just add "dot com" to the end of everything you say, dot com.

...Dot com.)

So on with the show. Apparently, Sun has found a friend in Apple, and the common ground is StarOffice (or, more specifically, OpenOffice-- the open-source version of it). Though there had already been a version of OpenOffice for OS X in the works, now apparently Apple and Sun will both be working on it.

The partnership is expected to produce a Java-based version of OpenOffice by the end of the year, followed by a commercial StarOffice release sometime in 2003.

"I think you can see OpenOffice running solid on OS X by the end of this calendar year," said Tony Siress, Sun's senior director of desktop marketing solutions.

Until now, Sun did not plan a version of StarOffice for OS X, although the Microsoft Office competitor is available for Linux, Solaris and Windows. An open-source version of the software, called OpenOffice, had already been planned for OS X. OpenOffice.org released a developer build of the product on Thursday.

Java would seem to be bad news. It's my understanding that you can write Cocoa apps in Java, and even compile them into fast-opening standalone executables as with any other langauge (technically, you can compile Perl code into a platform-dependent executable; it'll no longer be cross-platform, but it will run faster and won't require the Perl interpreter). And there's been all kinds of hype over the past year and a half from people like Sun and O'Reilly that the JVM in OS X is faster than on any other platform (and the only Java 2.0 JVM out there), but that seems to ignore the fact that it's faster by a huge margin (at least in my experience) in Windows. Maybe they're shunning it because Windows' JVM, having been privatized and optimized for Windows by Microsoft in what spawned all those inconclusive court battles with Sun, is no longer what they refer to as "Java".

But in any case, Java has always given me bad vibes as an application platform. LimeWire, a Java-based Gnutella client for OS X, is an ugly ugly port that's laid out like a Windows app (with menus in the window instead of in the OS menu bar) and has some of the most sluggish performance and most hideous widgets known to man. ThinkFree Office, the $50 office package mentioned in the story, is (in Marcus' words) "ass"; and OS X's own System Preferences used to be written in Java, but they were terrifically slow until Apple rewrote them in pure Cocoa. So while Java itself doesn't necessarily make for a bad app, it sure seems to pave the way for one. So the "commercial StarOffice release" would probably have to involve some rewriting into pure Cocoa, if just for performance's sake. (Sun won't like that, though. But, you know, tough.)

And besides, the decision to back OpenOffice seems a strange one to me. What does it bring to bear that Apple couldn't just do on its own? It's been three or four years since I used OpenOffice, but at the time it was a UI nightmare; text handling was godawful, the widget set was an unusable monstrosity, and I couldn't find anything in any of the menus (much less explore the feature set to see if it in fact had any equivalence to MS Office). Maybe it's gotten a lot better since then. But still, why?

Apple has AppleWorks. Why couldn't they just dump a bunch of engineers onto it and soup that up? It's not a huge mystery which features need to be added to it to make it into an Office-killer. They can't be that hard to add-- this is a word processing program and a spreadsheet, for God's sake. The oldest applications in home computing. You'd think twenty years of experience would have made such apps second nature to software engineers by now, wouldn't you? Our fifth lab assignment in CS1 was to write a GUI spreadsheet application in C. Mine was pretty spiffy, if I do say so myself. And that with five weeks of C experience to my name.

If Apple is really serious about writing a killer office suite, it seems to me they could stand to act the part. AppleWorks has never seemed much of a showpiece. It's an embarrassment, to be honest. It's clumsy, shoddy, buggy, and they didn't even write it themselves-- they acquired it from Claris (the company Apple had originally spun off as an application-maker) when that company consolidated around FileMaker. And Apple doesn't seem to have done much work on it since then. The vertical scrollbar still doesn't do live scrolling, for crying-out-loud. It gets the fundamentals of typing and calculating done, but it feels like if you scratched the skin off it, there'd be nothing but bone underneath. It has a long way to go to become a full-fledged Office suite.

So is Apple just punting it and throwing in their chips with Sun? The two companies have seemed to have a fairly warm relationship lately-- Xserve competitive marketing notwithstanding, Jobs and McNealy seem to be going into one of those Ellison-esque "enemy of your enemy is my friend" coalitions against Gates. Now that the world has squarely divided into Windows vs. UNIX, all the UNIX vendors seem to be putting aside any differences and scrambling to find common ground and reason to cooperate, because otherwise they read doom in the tea.

It seems clear that Apple definitely wants out from under the Office Sword that has been hanging over them for their entire bloody existence. It's frightening to think just how similar things are today to how they were in 1985, when Microsoft made Apple drop the lawsuit against them (which Apple had brought on charges that Microsoft had reverse-engineered Apple's application development kit, which they'd given Microsoft in order to make Word and Excel for the Mac, and turned it into Windows 1.0-- charges which were turning out to be true, especially looking at the identical function names in the code... but then Microsoft played the we'll-cancel-Mac-Office card, and everything came screeching to a halt). Or to 1997, when Steve Jobs decided to bundle Netscape on the Mac OS desktop instead of IE, and received a phone call from Gates asking politely how they should go about announcing the cancellation of Office for the Mac. Or just a couple of weeks ago, when lackluster sales of Office v.X (which they should have expected, considering that v.X is X-only, and the transition to OS X is far from complete) prompted the MS MacBU to start harrumphing about "reevaluating our future commitment to this project" and for its leader to be sent on a leave of absence, presumably to catalog the mating habits of the nine-spined stickleback off Baffin Island.

So now it's clear that Apple wants a contingency plan, even if the act of creating one means it will immediately become necessary to put it into action.

Granted, it might be refreshing to imagine what life on the Mac would be like without having to worry about Microsoft. Sort of like imagining a world where the US didn't have to depend on Middle Eastern oil. But if MS had no more investment in the Mac platform, can you imagine the FUD campaign they would start? Can you imagine what ads they would run? Is there any hope that Apple would survive against the kinds of nasty tricks Microsoft would be free to pull if they didn't have to share in the consequences?

And besides, what sells Macs right now is the fact that you can buy Microsoft Office for it. Not "some other office program that's almost as good", or even one that's demonstrably better. People don't care. Last weekend, when I was in the Apple Store, a walk-in customer was asking a sales guy whether he could run MS Office on a Mac. The guy mentioned AppleWorks, which he said has Office file-format compatibility, and when the customer looked uncomfortable, he then pointed to the v.X boxes. But I was running through an alternate-reality in my head, one where the salesman shuffled his feet and said, "Well, we have AppleWorks, which has Office file-format compatibility, at least with Office files up to 2002, after which they changed the format... and you can also get this other office package, which is just like MS Office and has all the same feat-- hey! Wait! Come back!"

So I applaud Apple's balls, but something tells me balls aren't going to be enough to see them through this gamble. Apple needs to be able to keep in a handclasp with Microsoft, if only so they can keep MS at arm's length. It's a sucky kind of symbiosis, and it's been an uneasy twenty years, full of tantrums on Microsoft's part and petulant threats to take their ball and go home. But if the Harry Potter books have taught me anything, it's that no matter how much everybody comes to loathe him and how discredited he might become, Draco Malfoy never fucking goes away.

I sure hope they know what they're doing.

Dot com.
Friday, July 26, 2002
22:25 - The Latest on Office
http://www.thinksecret.com/news/officepricing.html

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It seems that Microsoft's MacBU, despite recent grousing over whether the size of the OS X market is enough to justify them bothering to sell Office for it at all, is considering some new, more aggressive pricing policies for the package-- Home, Standard, and Pro.

The survey asked users for opinions on three different editions of Office. The first was Office:mac v.X "Home Edition," which would include Word, Excel, and Entourage, but not PowerPoint. The survey suggested a variety of possible price points, ranging from $199 to $349.

The second was named "Standard Edition," and would include all four of the key Office apps, as in the currently available version. Suggested prices ranged from $299 to $499, with upgrade pricing ranging from $149 to $299.

These prices are being quoted from end-user surveys that Microsoft is apparently having conducted. I'm not sure what to make of this development, except to note that if they sell a PowerPoint-less version of Office for 200 bucks, I might even buy it.

If that's useful data to them, they're welcome to incorporate it into their study.

My question is whether they consider this pricing policy to be enough to offset any potential damage from the bloc spoken for by the poster "glitch" at the PowerPoint page at VersionTracker:

Either wake up & smell the coffee and stop supporting the unethical business practices of Microsoft Corporation, or get accustomed to getting abused by them. Microsoft holds the availability of Office and Internet Explorer as a sword over Apple’s head. The only way for Apple to get out from underneath the sword is if people escape their dependence upon MS products. Like a drug dealer, MS will give their product away for free at first. This eliminates competition that is dependent upon sales revenues, enables them to grab market share, creates a dependency upon their product, and makes entry into the market by a new competitor next to impossible. After the competition is gone, they have free reign to charge what they please. Remember Word Perfect? They used to own the word processing market until MS saw it as the “killer app.” So MS changed the code in Windows and didn’t reveal the changes to Word Perfect until the critical mass of users switched to MS Word. Now we’re paying $$$ for a word processing program instead of $45 to $60. Netscape was the next “killer app” that MS blasted. Netscape used to own 90% of the market. What happened? MS drug-dealer marketing tactics. Preserve your right as an American to choose. Don’t use or buy any Microsoft products. If you bought Office, return it. Don’t use Internet Explorer. Lastly, as for the review, MS Office is buggy, incomplete, proprietary bloatware with serious security flaws.

I certainly know which concern is cheaper for them to address. Those who care this much about corporate ethics have a lamentably low radar profile, and once their cause becomes small enough, this attitude is just another reason for the company to dismiss it as comprising a bunch of loonies.

18:11 - Microsoft R&D South
http://slashdot.org/article.pl?sid=02/07/25/1454204&tid=109

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Here's a Slashdot thread about Bill Gates' recent feet-shuffling attempts to apologize for .NET not really catching on or anything, which is summarized neatly thus:

AdamBa writes "Speaking to financial analysts and reporters, Bill Gates admitted that .NET hadn't caught on as quickly as he had hoped. The headline ('Gates admits .NET a "misstep"') is a bit misleading; he doesn't think all of .NET was a misstep, just the My Services part (aka Hailstorm). He also said that labelling the current generation of enterprise products as .NET might have been 'premature.' Summary: Microsoft got too excited about locking in users via Hailstorm and botched the overall .NET message." There's also a Reuters report and a NYTimes story on the same subject, which includes the interesting line: "Microsoft also warned today that the era of "open computing," the free exchange of digital information that has defined the personal computer industry, is ending." It isn't clear if Microsoft is talking about something happening beyond their control, or if they're boasting about ending it.

But what I really wanted to call attention to was the response by one commenter, who noted:
Shouldn't the company care about its customers' vision?


Some columnist recently pointed out that Apple achieved in one stroke everything MS is trying to achieve with .NET, by announcing iCal [apple.com] and iSync [apple.com] last week at MacWorld. Those two programs allow users of Mac OS X Jaguar to connect their PDAs, cell phones and desktop PIM software to a single database and publish them on the Internet, connect with the calendars of others, and resolve conflicts between the two.

In other words, while Microsoft spent two years talking about Web services and technologies, Apple quietly went about actually building them into a program its users will want to use. MS has been announcing and releasing software for other people to build these Web applications, but Apple decided to lead by example instead.

No doubt the next release of Windows will include similar features, and of course they'll be more widely used than Apple's. But just think what might be happening right now if Microsoft had spent as much time creating Web applications for Windows XP as they did promoting them.

If a person could synchronize their PocketPC to their MSN account and Outlook at the same time, then reconcile with all their coworkers' calendars and documents, without having to do anything more than press a button, Microsoft wouldn't need subscriptions to sell the next version of Office or Windows. Instead they settled for getting halfway there so that they could sell more copies of Exchange Server and keep PocketPCs as expensive as humanly possible.

One wonders whether this wasn't in fact their plan all along. It's been joked for years and years that within Microsoft, Apple is known as "R&D South"-- all Microsoft has to do is wait for Apple to design something and bring it to its own limited-interest market, and then Microsoft can develop their own (subtly incompatible) version of it and unleash it upon the rest of the world with a minimum of effort and no vision required.

In this case, though, it's even worse: Microsoft knows how to play Apple like an organ. All they have to do is come up with some vague, grandiose idea (nothing particularly insightful or revolutionary-- just hard to implement), go on stage and crow about it, take out lots of magazine ads... and then Apple will get to work on it, do all the insanely heavy lifting, and bring it to market, without Microsoft having to lift a finger. Then they get instant vindication, and they don't have to share in the fall if it fails.

I don't think it's that sinister, though. I think Microsoft just couldn't figure out how to pull it off. All Microsoft's brilliant engineers knew how to do was go onto websites that were polling visitors as to which they preferred, Java or .NET, and set up automated scripts and multiple-voting rallies to try to tilt the numbers in their favor. As I said then, it takes a special kind of person to work for Microsoft.

Incompetent, unethical, and wildly successful. Ah, to live the American Dream.

15:45 - Why can't Yanks do humor like this?
http://www.sniffpetrol.com/

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Is "humor" really inherently so much less funny than "humour"?

This is "Sniff Petrol", an online British car/motorcycle satire rag that's like what would happen if Douglas Adams and Monty Python wrote a cross between "Car Talk" and The Onion.

I'm gonna have to bookmark this and keep an eye on it. Anybody who's this deftly brutal to the BMW Z4's styling needs to be watched carefully.

Oh, and Paul, see if you can figure out what it is they're saying about the Supra. It might be derogatory, but for the life of me I can't tell.

14:49 - Burn Down the Bandwagon
http://www.coldfury.com/Entries/00000239.html

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It's all sweetness and light over at Fuzzy Fuzzy Kittens today, where the Plaintiff is Always Right, where the Evil Corporate Greed-Monster is always looking for a way to put more of its customers in the hospital, and where there is no cause so ludicrous that a lawyer is not willing to make his name for the ages as the Man who Took Down Big [Product], standing in proud honest defense of the sobbing victim of inexorable mind-control who might just be able to get ever so slight an amount of solace from a huge cash windfall. Just a slight one. Well, maybe just a little more.

(Hint: not really.)

It's about the recent "fast-food liability" case, where people have evidently taken the successes against the tobacco industry to mean that the same convictions of wrongdoing in those cases obviously mean that any purveyor of widely-enjoyed products is doing exactly the same thing. Ronald McDonald is just like Joe Camel, you see. KFC is an addictive drug. Chalupas are infused with "deliciousness crystals" which force kids to go back to Taco Bell day after day after day, against their wills, poor dears. Of course it's not their fault that they're fat and unhealthy. It's the evil fast-food corporations, the ones who must market their deadly wares to kids because their older customers keep dying.

This culture of "no free will" is getting way out of hand. I'll say it again: Ever since they forced Beavis to stop saying "Fire" because some kid burned down his house, I've been extremely cynical about cases like this. I'm no friend of cigarettes (particularly in public), but nobody has to start smoking, particularly not in this country, not in this day and age. (Heaven help you if you go to France or Russia, though.) I wish people wouldn't do it, but it's not the government's job to force people to quit; that's what families are for. And if people imitate what they see on TV or eat fast food, it is their own bloody decision. Once upon a time, people had to face the consequences for what they chose to do, and it wasn't society's fault or some corporation's fault or their parents' fault. It was their fault. They didn't get to sue somebody and go home with millions and wreck everything for the responsible rest of the world just because they felt they got a raw deal or spilled their damn coffee in their lap.

I hold on to the vain hope that one day the pendulum will swing back around, and people will start taking responsibility for their own actions once again instead of casting about for someone to sue when things go wrong. Parents will once again take an active hand in raising (and disciplining) their kids, and they will be held responsible if the kid goes nuts-- up to a certain age, after which the kid himself is held responsible. Double standards, where football players get diplomatic schoolyard immunity and the persecution of nerds is condoned, will be done away with and will no longer lead to Columbines. And we'll all grow up to be responsible adults who understand that what we do has real consequences, instead of there always being someone to blame if we screw up.

Sure, it's easy for me to say this, since I'm not at some kind of societal disadvantage like these plaintiffs are. But, well, I've got my own things to deal with, and I'll address them in my own life, on my own terms, thank you very much.

Because if my failures aren't my fault, then neither are my successes my own achievements. And I'm not giving those up, dammit.

13:36 - All I know is it's not in my pocket...
http://www.wheresgeorge.com

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Courtesy of Corsair the Rational Pirate, "Where's George?" is like a useless but lots-more-fun version of SETI@Home; you get to register the serial numbers of your dollar bills, then spend them and watch the site as it tracks their progress around the country.

Wouldn't this just be the greatest thing for those people who like to write silly or inspirational little messages on their bills and release them into the financial jetstream, carrying their sentiments of love and brotherhood and death-to-the-heathens or whatever it is to all corners of the world? Now they can know for sure just how far afield their message is traveling.

Ahh, the Internet.

Anyway, Corsair looks like a linkworthy guy-- he's got an expansion up now on den Beste's recent comments on religion, marriage, atheism, and children, and it's a good read.

Singing and playing instruments and being all happy-happy-joy-joy with people you despise on Earth. Eww.

Anyway. The "why don't you just kill yourself" argument is backwards when pointed at the atheist. Atheists have every reason to want to live as long as they can and experience as much joy (which can be defined as making others happy despite what the religious think) as possible while he is on earth. Since there is nothing else after death you have to have your fun now!

Yeah. Frankly (and I've mentioned this before), who would you rather live with-- the person who is nice to others because it makes him happy and fulfilled to do it, or the person who is nice to others because it means he gets to go to Heaven as long as he doesn't screw up?

It's a variation on that same debate about theft, which I've applied to software piracy: Do you not steal because stealing is wrong, or do you not steal because you fear getting caught? If it's the latter, I'm less likely to trust you than if it were the former. And if a person needs an external set of rules to follow in order to keep on an ethical path, then that person's innate ethics are a lot more suspect to me than someone who is able to demonstrate good ethics derived purely from his own life experience and what makes him happy.

Besides, as I've also said-- pushing one's belief system on others for the sake of reward in Heaven is a little something I refer to as selfishness. An atheist's desire to make others happy is a selfless motivation, and only indirectly does it benefit or gratify the atheist. But the religious person's ethical system, because it is fueled by the desire to go to Heaven, is inherently based on self-interest.

For those religious people who are able to lift their own ethical systems above what their religion teaches, and to act upon them in a way that's independent of how it will be judged by a third party after death, kudos from me. But some people just don't need that substrate. And their lack of it doesn't make them bad people, nor does it make them inherently hedonistic. Quite the contrary.

Anyway, go read it, and don't miss the Twain quote.

11:01 - De Ads

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Forum this morning on NPR was all about "Advertising in a down economy"-- patriotic Americana-style ads and the like-- and one of the panelists casually mentioned Apple's "Switch" ads while making a point about testimonials. That casual mention resulted, when the phones were opened up later, in a storm of people who evidently were just itching for a chance to weigh in about those ads, and to make the entire discussion be about them if possible. And it worked, or at least it was working by the time I parked and turned off the radio.

One guy called in and talked about how the "Switch" ads are the first time Apple has really tackled the angle that stands a chance of growing their market share-- namely, that people see the Mac as a vulnerable outlier that you have to swim upstream to use, and that the only way they're going to be convinced to make that effort is to see other people who have done so telling their stories (rather than, say, the "artsy-fartsy" ads they've always done in the past that win Clios but don't convince anybody to buy Macs).

The panelists responded with vague analysis-ese, and then the host threw open the question of specific targeted technology to the whole panel. She asked about the Ellen Feiss ad, the stoned-looking high-school girl. This ad is apparently not going to air on TV, according to Apple-- but it's featured prominently on the website. Now, all the "stoner" jokes have been made already... but to the panel, the girl doesn't just look like a stoner-- she is a stoner. She's meant to look as wasted as possible. Not just clueless, but vacuous, red-eyed, intoxicated, missing any and all grip on reality. And the host's proposal was that Apple's showing this ad in an online-only format was a means of specifically targeting the disenfranchised socially-inept technophile crowd, rather than whoever is watching TV. "Guerrilla advertising", they were calling it when I rolled into the parking lot.

From the sound of it, the entire rest of the show was going to be about the Apple ads unless someone physically stopped it. I wonder whether that means simply that rabid Mac people are overrepresented among NPR listeners, or something...

As for the efficacy of the ads themselves, though, as I was just now saying to someone in e-mail, by way of answering the seemingly common charge that they present a message of "Hi, I'm too stupid to use a PC, so I bought a Mac":

Some of the ads are in fact targeted that way (to people who honestly feel threatened by the complexity of their PCs-- who do in fact make up a large proportion of society, larger than most techie types realize); others of them feature people who are very techno-savvy, like the IT administrators and programmers and so on, who are trying to explain that the Mac has benefits for the intelligent as well.

It depends on which ones you remember best, I guess. I would imagine that in a broad-based ad campaign like this, in which they try to address all facets of society, people will remember the ads that speak directly to them least well, and instead remember the ones that seem to be making inaccurate assumptions about the viewer-- and that may be a hidden flaw in the campaign.

Personally I think the ads are very risky, but potentially have a lot of payoff. They're already by far the most parodied ad campaign Apple has ever done, both in funny ways and in very mean ways. Most of the tech punditry has reviled them (cf. John Dvorak's comments in PC Magazine). But for the everyday people watching TV, who don't follow blogs or read tech magazines, they might do pretty well. And in any case, what's that they say about there being no such thing as bad press? At least they wouldn't be able to make a Simpsons episode today in which Homer mentions Apple Computers-- and is rebuffed by a clerk who says, "What Computers?"

If the numbers Apple quotes are accurate at all (over 1.7 million hits on the Switch site since the campaign started, 60% of which are from PC users), it seems to be off to a good start.

And the sooner they air the Will Farrell one, the better...
Thursday, July 25, 2002
01:58 - Those Poor Sods at VA
http://www.denbeste.nu/cd_log_entries/2002/07/LarryAugustinresigns.shtml

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Just a couple of thoughts regarding Steven den Beste's latest post on VA Linux (or "VA Research/Linux/Software", or whatever they're officially called these days):

VA Software (no longer "VA Linux" although embarrassingly their stock symbol remains LNUX)...

This drew a cruel laugh from me. Remember, back in 1999, how proud VA was to get the "LNUX" stock symbol? Remember how very very proud? Remember how much of a coup it was-- how many different Linux upstarts had tried for it in their IPOs, and how much of the hype over VA stemmed specifically from the fact that they won the ticker race?

And now it's an embarrassment. Boy.

Which leads, inevitably, to the question: what effect would it have on the Open Source Movement if SourceForge shut down? Will a sugar-daddy step in to pick up the expenses? IBM could pay for it out of pocket-change, but does IBM care enough to do so?

And how will geeks survive without SlashDot?

No, I don't think that progress and development would stop if SourceForge shuts down. But OSS would surely be seriously inconvenienced without that service.

Inconvenienced-- possibly. I'm not so sure about it, really. SourceForge has the advantage of centralization, and that most of the organizational work is already done for the members. Open-source software development has never really had those things as its Achilles' heel, though. The Apache Project has successfully operated for many, many years without SourceForge; so has FreeBSD, and so in fact have most of the OSS projects that matter. The guys who develop such things tend to have no problem with tacking together their own source-control back-ends and distribution systems, and they tend to have ways of financing such ventures. SourceForge serves a fairly limited purpose, and if it were to vanish, I don't think too many people would really notice.

Same with Slashdot. Slashdot operated just fine for years before they were part of VA. It's just a website; it could be successfully run from any reasonable co-lo facility with pretty modest funding. It's just a matter of infrastructure ownership; to the users, it's all the same stuff. Who provides the bandwidth doesn't tend to matter much.

SourceForge and Slashdot are about as important to the OSS community as BlogSpot is to the blogosphere. It's a nice thing to have around, and it's certainly played its part in helping the phenomenon rise. But if it were to vanish, it wouldn't destroy the blogging movement. Someone else would rise to provide the same service, or the bloggers would just find or create alternative solutions. Just as destroying the WTC is not the same thing as destroying America-- or, for that matter, just as killing bin Laden is not the same thing as destroying militant Islam-- it's just a visible manifestation of the phenomenon. It has no significance in and of itself, beyond some legacy emotional attachments.

VA Linux was a poster-boy for the dot-com bubble; but the open-source movement predates the bubble and exists outside it. Linux didn't have to grow up during the period of unbridled optimism in technology-- it could have happened during any point in history. The goals are far different. The dot-coms wanted money, whether the services they offered made any sense or not. The open-source guys just want to create free functionality, which means that what they do has to be useful or else it has no point in existing.

It's just that when the twain doth meet that an unholy, unclassifiable, inherently unprofitable beast is created.



Note, by the way, the interesting way Apple has blended open-source and commercial development-- fostering free/shareware OSS development by third parties by distributing the dev tools and Darwin, but keeping the "secret sauce" by selling the computers and controlling the APIs. As Paul says, "Geeks might not be entirely happy with it, and vendors might not be entirely happy with it, but everyone gets SOMEthing the apple way."



11:28 - Hardware Choice

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There's something else that I'm afraid escapes me about the usual anti-Mac propaganda. It's this thing about "limited hardware vendors".

What exactly are people complaining about? What choice are they missing?

First of all, you're buying a computer from Apple. That means they have a motherboard, case, and power supply that they make; it's no different from Dell or HP, who use certain standardized components. And don't argue that Apple should be more flexible in hardware choice than Dell or HP. That's insane.

Okay, so beyond those: What's to choose between?

(Let's get one ground rule taken care of: we're not talking about iMacs or laptops. Those are single packages. They're whole-widgets. Especially for the consumer machines-- they're specifically being targeted toward people who won't ever want to tweak their hardware. Computers for getting stuff done, not for tinkering with and loading up with game after game. Lack of confusing choices is a selling point for those machines. No, we need to make one thing quite clear: if you want hardware choice in a Mac, that's what the Pro towers are for. They're specifically designed for expandability. That's their whole point. Start with a Pro tower if you want hardware choice, and we'll continue.)

So: What hardware choice do people want?

Let's see: Uh, the video card. And... well... hmm. Yeah, let's start with the video card.

Dude? What more choice are you looking for in a video card? The towers give you options for RADEON or GeForce3/4 cards that you can BTO, just like in the PC world. What other chipset makers are there these days? What are you missing-- the on-board Intel video that PC motherboards come with? Is that the "hardware choice" that you have in mind? Something "default" that you can upgrade from and feel all superior about? Or maybe it's those super-high-end 3D cards for rendering, or video capture cards from Matrox, or those $15K ones that drive SGI monitors. Dude, if you're in that narrow a market segment, you're not in any position to make fun of Apple. Even if the card you want isn't supported on the Mac, which it probably will be.

Oh-- oh, wait, I know. People want choice between individual video card manufacturers. They want to make sure their GeForce4 Ti is the best GeForce4 Ti on the market, and if it isn't, upgrade it. They want to prowl AnandTech and compare the ABIT card, the Inno3D card, the Gainward card, the Prolink card, the Visiontek card, and whatever other dozen Taiwanese OEM card makers are represented on the shelves at Fry's in their boxes with pictures of Porsches and spaceships on them. They'll all turn out to be almost identical in performance, but hey, that choice is all-important, right? Computing just isn't computing without an incomprehensible Engrish manual and drivers that won't load. It's all about that extra four frames per second.

Well, all right then, Mr. Hardware Geek. So how come you're not building your own video card from off-the-shelf components and a soldering iron and a breadboard? Huh? Huh? After all, that's what a real computer person would do.

Okay, so that's the video card. What else is there that people want? Let's see now... hmmm. There's-- er, no. There's SCSI-- er, no, not anymore. Uh... Oh! Wait-- sound cards! Yeah, that's right! Sound cards!

<yawn> Give me a break. Sound cards have become so commoditized that there isn't even any competition in the PC world anymore-- not that there ever was since the AdLib/Sound Blaster wars. Everybody's got a Sound Blaster 64AWE Live! 1394 Handjob Portblast 128 or whatever the hell these days, and everybody's machine sounds the same. Who is going to claim that choice in sound cards is essential to the computing experience? Again, the only choice involved comes down to whether you stick with whatever crappy anonymous on-board sound chipset your motherboard has, or whether you got the Sound Blaster of the day and plugged it in. And when it comes to sound quality and features, the Mac has always had it all over the PC-- to such an extent that nobody's even tried to debate it. And if it's a question of whether the card has FireWire on it, all Macs have had FireWire for like two years now-- three in some cases. Next.

Okay, so what else is there? Well... hmm. Ethernet cards! Oh, come the hell on. Anybody who is enough of a tweaker to take issue with the on-board Ethernet in a Mac has bigger problems than network throughput. Okay, what about... FireWire cards?! Oh, shut up. Ooh-ooh! I know! Mice, and trackballs, and keyboards! And monitors! Dude, those things work with Macs just as easily as they do with PCs. Well, what about CD-RW drives and DVD/DVD-R/DVD-RAM and so on? The Mac supports almost all of those out of the box too. You really want to add a third-party one or replace whatever the Mac comes with? Well, you can, but I for one don't consider it unreasonable of Apple not to offer such an option in their BTO catalog.

Peripherals? Like what-- digital cameras, scanners, DV camcorders, scanners? They're all supported natively in OS X, no drivers required.

What does this really come down to? Are people still just bitter about having to spend an extra fifty bucks to add a USB floppy drive, so they can feel like they're looking at a "real computer"?

No, really it's just the video card, if anybody will admit to it. People say they want hardware choice, but what they really want is the ability to swap out their video card when it becomes too decrepit; and they have the impression that that's not possible on the Mac. People want to buy a low-end computer and then soup it up with their own off-the-shelf video card and RAM, and Apple's low-end machines aren't designed for that kind of upgradeability. Everyone wants to build a gaming rig that they can keep current with a new video card every few months, and maybe a new mobo every other year or so, instead of buying a whole new machine. Sort of a pathological mindset we've gotten into, if you think about it. And naturally, because the Mac doesn't pander to that mindset, it's not worth taking seriously.

At least Apple realizes that the Mac isn't a good gaming platform, if purely because of the lack of titles. But what they have to combat is the fact that the entire industry thinks like gamers.



UPDATE from Steven den Beste. Though I must clarify that I do believe competition is a good thing, and it wouldn't displease me if there were more of it on the Mac side natively. But my point was that the average user, who mocks the Mac for its lack of hardware choice, isn't thinking about the good of the free market. He's thinking about Warcraft.

I'm not arguing against competition; I'm arguing that Apple does in fact support the kinds of competition that people want, and the kinds of competition that they don't support aren't important.

That said, competition isn't everything. Lack of competition doesn't seem to have prevented Apple from developing AirPort and putting it in all its laptops over a year before Dell claimed to be the first to do so, or from creating FireWire and putting it on all its machines by default (and with actual powered ports, too, not those twinky little non-powered ones that can't charge a connected device), or from making laptops with trackpads and with the keyboard toward the back of the base instead of right up front where it gives you RSI, or from being the first computer maker to build-in 24-bit color support or self-calibrating monitors with OS-level out-of-band controls or on-mobo video capture or multiple monitor recognition, or from creating zero-latency CoreAudio or flippin' ColorSync, or from bundling free applications for DV editing and DVD burning. Lack of competition doesn't seem to have hindered these developments, except in the sense that they're under pressure to keep the entire PC world guessing and two steps behind. Yeah, I like having cool toys first too. That's why I got a Mac.

All I had to get past was that there didn't seem to be any competition challenging Apple in these areas. They came along later. Aw, shucks.

Genuine innovation over petty scrabbling for supremacy I'll take any day.


Oh-- and I can't speak to the DDR issue (and I'm sure we've covered it before anyway), but... on a machine where the video is AGP and the sound, modem, Ethernet, and FireWire are all built-in, why on earth would you need six PCI slots?


Another UPDATE-- Marcus reminds me that while the Mac's built-in audio is very nice, to a level that the PC's sound subsystem honestly doesn't come close (it's really not "almost as good" at all), it doesn't support five-channel output like the top-end PC sound cards-- and there isn't a Mac solution for that. So, well, I'm bollixed on that count.



10:04 - Think Bigly
http://forums.fark.com/cgi/fark/comments.pl?IDLink=245619

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Here's a Fark thread that's worth a few minutes of gigglage. The theme is "Photoshopped 'Think Different' Ads", and it's not as painful as I initially thought it would be.

A lot of the entries, granted, are simply ignorant and/or mean, as one might expect. Many are perspicacious and incisive, like the "Think Bait-&-Switch" one about .Mac. But a lot of them are in fact genuinely funny, and worth waiting for the page to load. John Cleese in "Walk Different", for example, and the George Bush one with "Think Differentably"-- brilliant. And I just about blew chunks all over my monitor when I saw the Newton one.

There are the to-be-expected jabs about Apple stealing the GUI from Xerox PARC, and later on there are petulant postings of desparate myth-debunking from people explaining for the nth time how Apple legally acquired the rights to the concepts they saw and hired the engineers to develop them from Xerox, while Microsoft reverse-engineered the whole thing from Apple code (as I've discussed here over and over again).

But there are a couple of things that I really wish these people would understand... namely, 1) Get with the times-- the "Think Different" ad campaign hasn't been actively used for almost two years now; and 2) "Think Different" is not ungrammatical, you pinheads. Haven't you ever heard or used a phrase like "Think Big"? It's an adjective. The form of the phrase is "Think in terms of something which is [adjective]". Think Big. Think Green. Think Cool. Think Different.

One other thing, though, of which I must make mention is the people whe are making fun of Ellen Feiss, the vacuous high-school girl from the Switch ads. She is a very easy target... but you know what? That's on purpose! Why would Apple make an ad that deliberately plays up her stoned, clueless appearance? If they considered this to be an embarrassing face for the company, why would they be airing it instead of filming a bunch of prettyboys? Clue time: It's self-effacing humor. It's irony. It's acknowledgment of the realities of the world. And when people make fun of it, they're entirely missing the point. Such mockery comes across to me like this:

Sheri/Terri: Look at Missus Potato Head! She has a head made out of
lettuce. [Giggles.]
Ralph: I can't believe I used to go out with you.
Janie: Are you going to marry a carrot, Lisa?
Lisa: [Rolling her eyes.] Yes, I'm going to marry a carrot.
Sherri/Terri: Ohh! She admitted it. She's going to marry a carrot!


Give it a rest, guys. All you're doing is making yourselves appear as though your own brains are mounted on rather soft suspension points.

Ah well. At least there are some pro-Mac guys in the thread, which would have been ridiculous in Fark a year or two ago.
Wednesday, July 24, 2002
23:57 - True Confessions

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You know what's really frustrating? Waking up in the morning, sitting down to blog some really thought-provoking topic that you'd recently heard about, and... partway into your entry, realizing that maybe said topic wasn't in fact real at all, but something you'd dreamed.

Don't you hate that? Well, not the "blogging" part specifically-- but do you ever have a dream where something momentous but entirely plausible happens, and then in that all-important five minutes after waking up, it's not at all clear whether or not it actually happened? You know, like finding out you're past due for filing your taxes, or that you've just been drafted, or that some major bill is due, or that you've got some bizarre disease, or that your car has been stolen. I've had it happen to me multiple times with jury duty-- to the extent that I'm to this day positive that the jury-duty summons that I received one day in fact existed only in a nocturnal hallucination. And numerous times I've had to roll over in bed, without having managed yet to open more than one eye, to verify that my car is in fact still in the driveway.

These things are often extremely detailed, you see. When it's happened to me, I remember being very conscious while it was happening-- I remember thinking, "Hey, if this is a dream, then I shouldn't be able to... flip this piece of paper over and read the fine print on the back! ...And look-- fine print! I can't seem to read it, but... it's here just the same!" So bizarreness doesn't seem to become an important factor here.

And in the freakish case of blogging, just as an example, last night I dreamed that I'd heard or read somewhere that the Mac OS installer was the only legal installer in the world. Now, yes, this sounds entirely stupid at any time after five minutes past waking up-- but during that alarm-clock-blaring haze, it seems as though the most important thing in the world is getting to the blog page, finding that URL you were sure you saw, and writing up something compelling and amusing about it.

How wrenching is that bewildering instant when you realize that it was all just something your brain made up.

As Johnny the Homicidal Maniac put it, how do we know that anything prior to our last waking-up is real? The past is a fiction created to account for the discrepancy between our physical circumstances and our state of mind, or whatever the Douglas Adams quote was. Couldn't they all just be dreams?

I don't know why I'm putting this here; I'm sure it makes me sound like a crackpot. All I know, though, is that I have to get every nagging thought out of my head and into a permanent medium before going to bed each night just in case my brain decides to tease it into some inexplicable hallucinatory conspiracy before I've had a chance to think it through in a wakeful manner.

The only legal installer. Gawd, what was I thinking?

17:43 - This ain't too good.
http://www.digitalvideoediting.com/2002/07_jul/features/cw_macvspc23.htm

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I think it's come time for Apple to realize that the tech industry has pretty much caught on to where the CPU wars have really ended up these days.

While the "megahertz myth" has not been a big marketing point in this whole past year, it's true in a lot of ways. Now, I'm not going to claim that a 1GHZ G4 is faster at all things than a 2.2GHz P4. I think we've seen from enough real-world benchmarks, like this one (which, from the perspective of a reviewer who had given a "glowing" appraisal of the Power Mac G4, showed that machine failing pretty heinously against top-end P4 and Athlon machines in Photoshop tests), that the everyday consumer just isn't going to buy it. But the principles behind what they say when explaining what the megahertz myth is are sound-- pipeline depth is a serious problem, with branch mispredictions utterly destroying the performance of anything with a huge long pipe, when those mispredictions become common. Just look at these numbers for RC5 keypair crunching, which show a dual 1GHz G4 beating an 8-way DEC Alpha, a dual Thunderbird, and two other chipsets before even reaching the P4 and its catastrophically (in this case) long pipeline. Similarly, the SPEC2000 benchmarks produced by c't magazine some time ago (which showed the P4 trouncing the G4 by some whopping margin) were widely discredited by virtue of the SPEC2000 tests being based on very uniform, consistent operations that introduce no branch misprediction bubbles-- in other words, a test that long-pipeline CPUs like the P4 can run extremely efficiently.

But... that still doesn't help us much in the real world. Altivec instructions are in fact awesomely cool, and most of the CPU world acknowledges them as one of the best things in CPU design today-- something that Intel and Athlon processors simply can't match. It's a very elegant solution, like so many things Apple-- elegant, idealistic, and impractical when placed up against brute-force. After all, while the G4's vector-math performance can be shown to be double or triple that of an equivalently-clocked Pentium (given proper Altivec optimization), the G4's integer math unit is nothing special-- and its performance is about clock-for-clock with those of Intel and AMD, which means it goes about half as fast when you compare today's processors. Everyday computing involves a whole lot of integer math, and vector operations only show up in intense audio/video processing-- and at that, it's far from guaranteed that Altivec optimizations will be present. So it's a pretty unattractive proposition, even if the chip design itself is in fact pretty sweet.

So the word for a couple of weeks now has been that Apple plans to release a new series of Pro towers in mid-August, like on the 13th. We've seen spy photos of a new case design, which were promptly Cease & Desisted by Apple's legal sharks (and we can presume that that means something pretty serious, considering how lenient they're being on Jaguar leaks:

Though there have been few official Jaguar builds given to the majority of developers, Apple has not been particularly stringent with its handling of the seeding program for v10.2. With the 10.1 "Puma" update last year, the company took extraordinary efforts to track down leaks, and was embarassed at the reports from CNET News.com and other sites that mentioned how many pre-release builds were out in the open. For Jaguar, Apple is taking more easygoing approach, benefiting all developers.

Indeed. The 17" iMacs on display in the Apple Stores are running a pre-release seed build of Jaguar-- which when you think about it is a pretty damned unusual thing for Apple to do. Show off a piece of software in a hands-on, public place before it's even done? Why, I never!

So we can pretty safely assume, I think, that new towers are coming in August-- and judging by the interior photos we saw before the leaked threads got Slashdotted and C&D'd, something big has been redesigned. The riser cards look huge, for instance. The CPU ZIF unit is at a 45-degree angle. The Motorola logo appears to be visible on it, but it's hard to tell anything for sure.

Whatever is going into these boxes, it had better be big. Apple knows it can't squeeze the G4 in its current state into any further speed competitions. They need to release something that leapfrogs the field, not something that involves more compromises and more shepherding of public opinion. Stretching the truth won't fly. The G4 has some nice things going for it, but... as a top-end contender against the best DV-editing rigs from Dell and friends, it's at the end of its track.

The good news, though, is that it's looking to me as though Apple does have a plan. They haven't said a word about pro performance in months. They haven't been crowing about the megahertz myth; they haven't been scoffing at potential competition from Intel. They've just been focusing on the consumer end and the software front, and biding their time. They've done this before. The pendulum always swings. (This has benefits and drawbacks-- among the latter, the tendency for people to ignore whatever they are unveiling at a given time and bark about the conspicuous absence of what they're not showing off.) And this time, the pro towers are where everybody's attention-- including Apple's-- is going to be focused.

And not a moment too soon.

16:07 - Creative Inventory Practices

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This is one of those stories that gets tossed around at group meetings, told by smirking team-leads who have seen it all over and over again. I can't find a reference to this one on Google as an urban legend, so maybe it's for real and close to home.

Evidently, some networking hardware company not so long ago was shipping bricks to customers. Bricks. They would take a cardboard shipping box, drop in a cinderblock cement brick, package it up nicely, and send it off to the customer. The customer would open it up, go "Huh?", call the company asking what the hell was going on, and then they'd get the real unit they'd ordered promptly in the mail, as a cheerful replacement.

The company, you see, couldn't produce its inventory fast enough to fill orders. So in order to keep their revenue stream such that receivable sales figures (which are counted at the time of shipment) could be applied to the current quarter, they simply shipped bricks instead of the real thing, and tallied up the money.

Presumably, the way this tended to work would be that the customer would call it in as an RMA. I can't help but relish how it must have gone:

COMPANY: "Hello, how can I help you?"
CUSTOMER: "Uh... well, I just got my new NetBlaster 2100 today. And, well... there's something wrong with it."
COMPANY: "Oh? What's the problem?"
CUSTOMER: "... It's a brick".
COMPANY: "Ah! Right, I'll just mark that up as 'manufacturing defect'... we'll have a new one shipped out to you immediately, sir."
CUSTOMER: "...A new brick?"

It's like Penny Arcade does the Dead Parrot Sketch, or something...



UPDATE: Robert Lloyd e-mails to inform me that the company in question was MiniScribe, a large and influential manufacturer of disk drives back in the late 80s. Here's a Google link full of articles pertaining to the incident-- which, while good enough to have been a dot-com-bubble story, now turns out to be a Reagan-era tech folly. Ah well-- it's still awfully funny.



14:22 - A happy hour or two of info-tainment
http://www.improvisation.ws/mb/showthread.php?s=&threadid=4475

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"True Porn Clerk Stories", it's called.

It's a journal/blog sort of a thing written by a woman named Ali Davis, who is a clerk at a porn video store. She has a collection of long, well-written, involving and hilarious tales that are unmatched in the ring-of-tired-truth department by anything since Acts of Gord. And naturally, in keeping with the premise, this one's rather on the risqué side, so beware if you're the sensitive type.

I just want him to know that I am not impressed. I want him to know that his cellphone and pile of bags do not make him impressive, they make him a human log jam. I want him to know that renting a stack of 6 porn movies a day tends to undercut his intended dashing, man-about-town effect. I want him to know that true big-shots do not try to screw small locally-owned businesses out of petty amounts of cash. I want to have the pleasure of publicly deflating him.

There is no earthly reason I should care so much, and it drives me nuts that I do. I am a pacifist. I like to think of myself as a nonviolent and gentle person. I have actually fantasized about knocking Mr. Pig to the ground and kicking him. Once, when he was being particularly obnoxious, I had a flash of an image: Me putting a foot on Mr. Pig's chest, shoving a gun in his mouth, and blowing his brains across the New For Sale section. It frightened me, but I enjoyed it.

My only question is, why is this person still only making $6.50 an hour? This is excellent writing.

I used to hate opening on weekends because the early morning customers scared the shit out of me. The store opens at 9. I usually do about 20 mintues of set-up and hit the front door at 9 on the dot by the store clock. There is always someone waiting to get to the porn. Once or twice I have had a problem - a register came up short or a circuit breaker was blown - and I've opened the door at, say, 9:01 and 52 seconds. In both cases, a guy was actually pounding at the door when I got to it. Not the same guy - I'm not sure whether that's scarier or not. Both guys almost flipped out when I took the time to slide the sign from "closed" to "open" before turning the lock.

It gets pretty full at 9am on Saturdays and Sundays. I don't know if people are just getting up or if they stayed up or what. I just know they've been waiting for porn until they almost can't stand it.

...And eye-opening. I love seeing these jaded, seen-it-all perspectives on subjects like this that still are able to discern a great deal of mystery and magic in the world, despite the aggressive de-romanticization of it all that you get from a job like "porn store clerk". It really gives the mind a tick-over or two, to see what kinds of damage our social mores do to people's psychology, and yet how healthful and strengthening and non-damaging it can be for a person to be exposed to all levels of something supposedly "desensitizing". To be desensitized doesn't mean to be rendered incapable of enjoyment or taste. Quite, indeed, the opposite.

Great stuff. I'm not done with it yet myself.

11:11 - I knew you were gonna do that!

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I was second in line at the stop light this morning at Silver Creek and Capitol; the minivan in front of me had been caught by the red a little off-guard, and had gone several feet over the line. As I came up behind her, she was backing slowly into position. I gave her a goodly amount of space, and when she came to a stop, there were some two feet of padding area between us.

But then, a few moments later, I notice that her reverse lights are still on. Ahhh... hah. Let me just... a little... yeah. Behind me there's a good half a car length in front of the next car, so I put it into reverse and back up another two or three feet.

The minivan's reverse lights are still on. I've got my eyes fixed on them. I know, I just know what's going to happen... I can't peel my eyes away. And sure enough, the left-turn light goes green, the cars in the lane on my left start moving, and... the minivan in front of me barrels about two or three feet in reverse straight towards me before lurching to a flustered, fluttery stop, shifting, and staggering off in a forwardly direction.

All I could do was glare, as I pulled away myself. I knew you were going to do that. And for the sake of my front bumper, I'm glad.
Tuesday, July 23, 2002
13:36 - At least they didn't call it "iPodyssey" or something...
http://macreviewzone.com/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic&f=12&t=000024

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Good gawd.

According to Jim Collier, president of e.Digital, "The Odyssey 1000 sets the standard by which all other portable entertainment products will now be judged ... It combines an elegant, world class industrial design from Digitalway’s award-winning engineering team with e.Digital’s state-of-the-art, patented audio technology. There is nothing else available that matches its elegant looks, full range of features, and cutting-edge Drag ‘n RipTM technology."

Apple's lawyers have set sail over much less blatant rip-offs than this. I mean, for crying-out-loud-- the screen interface is so identical to that of the iPod you'd think the whole unit had been reverse-engineered.

To those who call Apple or its innovations "irrelevant", all I can say is that I know which side of this fence I'd rather be on.

13:30 - MacBlog
http://www.macblog.com

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There's a new Mac blog that's just recently come online, and it looks like it could be entertaining.

Welcome to the fray, Anonymous Ranter.
Monday, July 22, 2002
17:43 - The cult thing again
http://draginol.stardock.com/Articles/AreMacuserspartofacult.html

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Brad Wardell has an article in which he explores the ever-so-original observation that Mac users fit every definition of "cult".

He uses OS/2 as the historical parallel for what course the Mac will inevitably follow. I've mostly tended to use Amiga in my own explorations of this very selfsame topic, but the meat of the matter is here:

The phases these OS cults go through from an outsider’s point of view is something like this:
  1. Infuriating.  These people just won’t accept that they’ve fallen behind. There’s enough of them out there that you have to deal with them.  This is where I’d say where the Mac users as MacWorld fit in.
  2. Amusing. This is where OS/2 users were shortly after Windows 2000 shipped (2 years ago). There aren’t that many of them and they continue to hold out that things may change or that the new features found in other operating systems don’t matter.
  3. Creepy. This is where the OS/2 users are today. Now you just feel sorry for them. These are people who have essentially wasted years of their lives holding on to a futile dream that is completely pointless in the first place (it’s just software! Not the cure for cancer!). Reading their posts just becomes unnerving because you get an idea that mental illness must not be lurking too far away.

Now, see, I'm not even going to try to argue against this sort of thing, because it's impossible to do so without playing perfectly into the profile of the cultist. If I refute the accusation that the Mac is irrelevant, then I'm in phase 1. If I do comparative analysis and point out what things on the Mac are superior to the same sorts of features on Windows, that the Mac is taking strides for usability where Microsoft is working only to solidify the status quo-- then I'm in phase 2. If I say "You're all fools!" and blather about engineering elegance and idealism of design and wonder how any conscious geek can fail to have his pulse quickened by the technological beauty underlying the Mac, then I'm in phase 3.

The trouble is that there are two ways to argue about this sort of stuff. One school of thought is to disallow evidence like societal momentum, the path of least resistance, the irresistible flow of AOL CDs and corporate Windows standardizations, and to compare the Mac and the PC upon their own merits. And the other perspective is to treat those things as all there is-- momentum is everything. There's no fighting it, and to try is not just silly, but lunatic.

It's so very easy to do it the latter way. There are so many ways to write off Apple. Where does one begin? The market share figure is a common favorite. How can anyone be anything but deluded to choose a platform that only 3% of the world uses? Then there's the slower CPUs, the lack of software, the cultish fans-- each of these claims has mitigating factors and is not baldly true, but they're not deniable either. By this time, the impression of a life with a Mac is one of constant coping, settling, futzing, compromising, tweaking, cajoling, and paying more and more for the privilege to do so.

Momentum is so powerful a force that it's impossible to argue with and not appear a fool. Nobody ever got fired for buying Microsoft, so goes the quip-- and it's true. Windows may get in your way, but it'll get the job done. It's the default; it's the standard; it's what people assume you have. Why consciously invite more stress into your life by using what (in today's world) is an emulation of Windows?

I said I wasn't going to try to argue against this viewpoint, because those who make it are sure the argument is over. It would bring no joy to either side to continue it further. I'm not going to change anybody's mind who has written-off the Mac, and to such a person I would appear to be a zealot and a cultist anyway. So it's not worth the effort. It would just bolster the thesis.

But I just wonder... at what point did Apple stop innovating? At what point did it become clear that Mac OS X was as stillborn a project as OS/2 was in the year 2000? At what point did all those UNIX-loving geeks, who had been Linux fanboys for most of their adult lives until rapturously discovering OS X, realize that buying those TiBooks was actually a bad move and a waste of time and money? At what point did Apple run out of cash, its last competitive acquisition in the long-distant past, and sell itself to some German investor group who planned to sell off the patents and license the logo to make a Web portal service? At what point did Apple become Amiga?

At what point does an engineer who has discovered a fresh, vibrant, richly funded, innovative, idealistic, user-committed, and cutting-edge computing environment full of unique opportunities for creating new abilities and bringing them concretely to market... become a pitiful, propeller-beanie-wearing, muttering greybeard locked in a basement, fiddling with a Rubik's Cube and cackling through his scraggly teeth about the glorious return to power that some day surely must be?

Here's a hint: in the observer's mind.

It's a matter of perspective; that's all it is. It's all about what you want to see. If you don your bifocals and peer at Apple with words like "cult" and "MacWorld" and "Amiga" floating through your head, you're going to see a company that by all rights should be long dead already-- why it isn't is anybody's frickin' guess.

But Apple has lasted a whole lot longer than Amiga and OS/2. Mac OS X is still being developed, faster than ever, with more major new features in a shorter period of time than anywhere else in operating system history. (Really.) Apple has more money than it's had in years. They're opening more retail stores, moving into new buildings, rolling out new products. They're running prime-time TV ads. They're getting unsolicited celebrity endorsements (from people like Shaquille O'Neill). They're buying up the entire digital-film industry left and right. They have their potential problems, ranging from CPU uncertainty to application availability to user price-gouging concerns, but these are pretty goddamned small nits to pick if you come right down to it. If, that is, your perspective is one that hasn't written Apple out of the picture before consideration began.

Apple is an extremely easy target, if one is interested in attacking it. The very same Apple we know today is an innovative market leader in some eyes, and a ridiculous pariah in others. There's not a single difference between the Apple of Earth and the Apple of Bizarro World except the contact lens of the beholder, and that will not cease to be the case until Apple does go out of business.

When that happens, we'll talk.

13:22 - Not surprising, but...
http://news.zdnet.co.uk/story/0,,t269-s2119522,00.html

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The JPEG group says Forgent's patent claim on the algorithm is full of snouts and entrails:

The JPEG committee does not believe there is any foundation to Forgent's claim, which relates to US patent 4,698,672. In a posting on the JPEG site, committee member Richard Clarke said the committee has examined the claim "briefly", and believes the prior art exists in areas where the patent might overlap with the JPEG algorithm.

Clarke said that in response to this latest claim, in addition to the possibility of two similar claims from Philips and Lucent, the committee is to launch a new Web site to collect "a substantial repository of prior art and it invites submissions, particularly where the content may be applied to claims of intellectual property." The JPEG committee hopes to launch the Web site before its next meeting in Shanghai in October 2002.

So there.
Sunday, July 21, 2002
18:55 - Another Lazy Sunday

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Yeah-- the Apple Store was actually really hopping. It was about as crowded as I've ever seen it on a non-opening-day, which is to say there were some 40 people inside at any given time. It's really a festive atmosphere in there, with lots of jocularity over the PA from the theater and lots of engaging employees who are genuinely fun to talk to, and it invites people to come inside; it always seems like there's some kind of party going on. And it's not all Macophiles, either. I kept overhearing snatches of conversation like "Oh, I need to get a laptop, and my wife said to check one of these out," and "Oh, those are so cool," and "I'm sorry, if you have to move it yourself, it's not as cool as in the commercials". There are a lot of curious prospectives walking in. The stores are working.

The widescreen iMac is wider in person than it looks; it's got a higher aspect ratio even than the Cinema Display. And 10.2-- sweet, man. Everything's there. It's plenty fast, well more so than 10.1.5; the new Aqua look is crisper and more immersive; and there are little things that I'd only guessed at before now, like how folder windows now zoom in and out from their source locations using the Scale effect-- a suggestion I put in last March. Woo-hoo! Zooming windows X-style. (No, it's not just eye candy-- it's genuinely useful from a UI standpoint to be able to see the spatial relationship between an icon and the window that opens up from it.)

Disappointment of the day, though: Clarus the Dogcow is MIA again. In builds that were showing up a month ago, the Character Palette used Clarus as the menu icon in the Keyboard menu. But now the Character Palette has its own new character-palette-looking icon, and Clarus is once again relegated to the annals of folklore. Though at least we know that some engineers deep within Apple are still seeking loopholes...

I got a lot of comments on my Jaguar t-shirt. I had to rattle off "mac surf shop dot com" five or six times to people who asked me where I got it.

Now everybody's here watching wrestling on pay-per-view, and I'm so relaxed I'm actually enjoying it.

11:07 - Gonna be out exercising my neck muscles today
http://largeamericanpenis.com/archives/week_2002_07_14.html#000993

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Kevin at largeamericanpenis.com e-mails to let me know that the Apple Stores have 17" iMacs on display-- running 10.2. So I'll just have to wander on by one today and do some serious ogling.

Boy, don't I know how to paint the town red...



...Actually, yeah. If I were in New York, I'd totally be going to the SoHo Flagship Apple Store. Look at this bad boy... frosted glass bridges overhead... a suspended glass staircase... wow. And all this at a time when analysts are calling the retail initiative a "mistake".

That it may be... but it's sure good while it's lasting.
Saturday, July 20, 2002
22:03 - Obvious Casting Decisions

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If they ever do end up making a movie out of Preacher (which I keep hearing they might, which would be a pretty bloody big challenge considering all the stuff that happens in those ten trade paperbacks), it would be pretty much a given that the Seraphi would have to be played by Vin Diesel.

And Gunther Hahn would be played by Paul Newman-- another seemingly clear case of character design specifically for certain actors.

Or maybe it's just a bizarre coincidence. Like Christopher Lee and Ian McKellen for Saruman and Gandalf.

20:54 - Brief Observation Day

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I'm sure I'm not the only person who has this opinion, but...

Do the new Foster's ("[Noun]/Beer") ads suck bricks now, or what?

How does someone so drastically lose track of the essence of those ads? It takes genuine, trained stupidity, I have to say.

12:44 - Latest Pearls of Wisdom from Ar-Rahman

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Just thought I'd repost the following paragraph from a member of that fascinating curiosity of a random-person-signing-up Islamic mailing list that I seem to be on:

by the way,i was in new york city during september 11,i had some luck cause i have an accent so they consederd me as a french canadian(this was ok as no body knew that im egyption & muslim)i saw them talkin about islam,guys we r the reason,we never introduce islam in a good way,every time i ask any amrican about islam he tells me oh this religion that make the man kiss the ground 5 times a day,yea they always say this,we ve 2 introduce islam in an easy way,the amirican people r nice people when it come 2 mind u can always win a discussion with an amrican person about islam,palastine,christianty,they dont believe in the christian religion at all

Absorb and ponder; share and enjoy.
Friday, July 19, 2002
19:43 - Then again...
http://www.nandotimes.com/entertainment/story/469115p-3750667c.html

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Geeeez. I sure didn't see this coming.

On Monday, technology executives, including Microsoft's Steve Ballmer, Dell Computer's Michael Dell and Intel's Craig Barrett, said in an open letter to entertainment industry executives that they were not about to create technology that limits computer users ability to copy and play digital media.

The letter was in response a missive from executives from Disney, News Corporation and others, urging curbs on technology that lets users freely copy digital movies, music and other content.

Well, fark. There goes that whole argument.

But as a development for the technology world in general, this is a red-letter day. Hip-hip-huzzah!

19:11 - Patent medicine

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Fritz Anderson enlightens me thus, regarding patent law and the industry that's in fact grown up around it:

There are companies in this world whose sole business is to hold patents and figure out ways to turn them into money from purported infringers. Such companies consist of single file drawers in law offices. They don't care about being unpopular; in fact, natural selection probably ensures they are run by active schmucks.

There is a thread of thinking in the plaintiff's bar generally, and in the intellectual-property bar particularly, that goes like this:

    People do X.
    If I had ten cents for every time someone did X, I'd be a rich man.
    Therefore the right to charge to do X, if it existed, would be valuable.
    Therefore it exists.
    Therefore I have a right to charge anyone who does X ten cents.
    QED.

Examples of the principle:

Maybe you're too young to remember this, but back around 1987, Apple floated a trial balloon of charging a licensing fee to use the Macintosh OS and Toolbox APIs. There was some stammering that somehow people would still bother to learn these APIs because they would still be openly documented, and developers who were sufficiently-small or sufficiently-noncommercial, or sufficiently-whatever, would be allowed to use them for free. The principle: If I had a dime for every program people sold for my computer...

People buy music in one format (primarily CDs) and format-shift them for archiving, mix, and portability. The record industry says that if it had a dime for every copy a customer made for his own use...

The people who believe these things, because they have that lunatic syllogism in their heads, actually think they have a Perfect Right to demand their dimes. It's the people who are denying them their Dime Property who are the pirates and lowlifes. The Dime Property Lobby thinks it's very unfair that you call them "desperate" and undeserving of friends.

Yeah, I was afraid of that.

Yeah, I know innovation is less important to Wall Street and to the typical CEO than stuff like this. But I know where my interests lie, and I have no inclination to make it any easier for these guys to assassinate them by using Windows.

(Because, yes, even Apple has done things like that in the past. But who's doing it now?)

18:51 - What he said.

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Paul Summers is fed up that I'm not being more assertive in these responses here, so he steps to the plate for me:

Brian, you worry waaaay too much about this stuff.

Apple makes great products. Their computers are the most innovative, easiest to use, highest value machines that exist. What's more, their software is developed with the philosophy that keeps me from breaking computers. More is better, and listen to the people so as to find out what we're doing wrong.

This is a philosophy some people just don't get. These people see only the bottom line. They do not appreciate innovation, nor style, nor creativity. They are perfectly happy to pay 500 bucks less up front for their computer, only to spend 2000 over the course of two or three years to keep it "up to date", at the end of which, it becomes useless. These people buy a chevy, and scoff at the shiny new Ferrari that passes them on the highway. After all, the Ferrari owner is just showing off. He's not actually enjoying his hand-crafted leather, nor his racecar handling, nor the 50 odd years of design, craftsmanship, and flat out LOVE that went into crafting his automobile.

Because, after all, all anyone has to do is get to the mall and back, right?

Apple is a great company, run by someone who cares for it more then anything. Anyone can jump around like a monkey and scream "I LOVE THIS COMPANY!" at the top of their lungs while making an eight figure salary. But how many can do so time and time again, only because they enjoy it, while paying themselves a buck a year?

Steve Jobs has his flaws, but he has broken the mold and reinvented the wheel for 20 years, and he isn't showing any signs of stopping now. Apple has a lot of money in the bank. They're selling computers. They're buying up companies like you and I buy pizza. They're obviously doing a great many things RIGHT, regardless of what anyone else has to say about them.

The windows user, much like the person in the chevy, has no idea about things like Aqua. They have no idea how much easier, or downright enjoyable using a computer can be. They don't know about clicking a button, and having the audio gain of each and every one of your mp3's normalized. They wouldn't dream of plugging in a video camera, adding effects that only a few years ago would have been possible by only film studios, and then burning it to a DVD. They don't believe that sort of thing is possible, nor that a company would give its customers such software for free.

They are the same people who see the bright red Ferrari and say: "Oh, he's just making up for a small penis." while having a good chuckle.

Well, you know what? I'm tired of being an apologist for Apple. I don't HAVE to be, because they are the most successful total-widget company on the freaking planet. They make computers THAT I LIKE TO USE. And after using basically every major system made for over ten years, it is the ONLY one that I like to use.

Be that as it may, I have sold dozens of computers for Apple by simply showing my friends and associates my own. When I brought my brand new Tibook into IBM with me, a good number of people actually cringed when they looked back at their PC laptops.

Some, however, just scoffed. "Who would ever need something like that." After all, it's just like buying a Ferrari. To someone who owns a chevy anyway.

Yaknow what? I don't care one bit anymore. I use the best, most innovative, most reliable, and most FUN computers that exist. If someone else wants to sick with their chevy, with their blue screens of death, their horrible UIs, and laughable implementations of things I had on my computer ten years ago, then they can go right ahead. It certainly won't be any skin off my nose.

And for the other people, who want to scoff and laugh at me because I use the Ferrari of computers, well to quote Two, "They can suck my fucking cock!"

I'll be sure and wave as I pass them on the freeway.



Yeah.

18:12 - For One's Edification

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On the left I present the previous post as it appeared in my browser under OS X. The Comic Sans MS font, which I specified in HTML as being the same size, weight, and everything as the surrounding text, appears... well, with the same size, weight, and everything else.

On the right is what I saw when, just for yucks, I checked it out in Windows.



Yup. That's what I call "good enough".


<bangs head against the wall repeatedly>

17:27 - What's really important
http://denbeste.nu/cd_log_entries/2002/07/Makingthecustomershappy.shtml

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Wellp-hh, here's Steven den Beste's latest addition to the ongoing debate, and... yeah.

Brian isn't going to like this, but innovation isn't important. Or rather, it is, but not as important as other factors.

Innovation is important during the expansion phase of a market, before the products become mature and while new uses are being found. But we're past that now, and other factors are more critical for the majority of users.

And because the products truly have matured, most of Apple's innovation now looks either totally useless and cosmetic (e.g. the LCD iMac Luxo-Junior case design) or at the fringes (e.g. Aqua eye-candy). Of the rest, most is at best transient and doesn't represent innovation so much as the result of a forced march.

For instance, he trumpets shipment of DVD-burners by Apple. Well, Apple was first, but not by much; they were available for PCs very soon thereafter. And Apple didn't invent the DVD-burner; it's just the first company to reach the market with a computer containing one after they became available from other vendors.

It saddens me no end to hear this. I'm not sure I can put into words why.

Evidently nothing I can say will work here, because I've already said, over and over again, what it is that makes Mac innovation special, and that makes it worth having. Just to take one salient example, I never said that Apple invented DVD burners-- but I will posit that they invented DVD burning. I've said that their engineering is aimed at delivering abilities to their users, not just features. iDVD represents a straightforwardness and ease, seamlessly integrated into the user experience, that in the PC world is represented by a cacophony of incomprehensible dialog boxes, options, splashy banner-ad-looking graphics, and the kind of stuff that makes people unable to download a media player without having graphical instructions explaining which button to click when it asks you to examine the security certificate.

Maybe Steven's right-- nobody is willing to believe any of us when we say how cool iTunes or iMovie are, and they laugh and sneer at Lileks when he mentions them over dinner, because of an inheritance of overzealous marketing from both Apple and its most outspoken users over the years.

But...

... Well, I don't know what I can say in response, that I haven't already said a hundred times.

People aren't talking about [coolness, innovation, etc.] because they don't matter. If this were a sporting event, the Computer Sports League, I'd be in there rooting for Apple too. Alas, it isn't, and no amount of coolness can overcome the dramatic advantages of network effect and familiarity that the PC has for me.

That's fine. That's so bloody completely fine I don't have words to express it. I have never once advocated that everybody go out and buy a Mac, that everybody just shut up and drink the Kool-aid and stick it to da Man. That is not my goal.

All I want-- and again, I've said this before-- is a little unbiased respect among the public for the strengths of the company, a little honest hands-on research, a little restraint on the smug sloganeering, a little less unvarnished glee at any sign of impending doom for that ridiculous pariah of a computer company, that retarded-uncle of the modern PC who should have been shot in the back of the head years ago, that scourge on the face of technology which is the only thing standing between us and... not having to hear any more bitching from insane Apple people anymore.

We've seen what kind of technology Microsoft would saddle the world with if left to their own devices; we've seen what kinds of laws they would have us pass, what kinds of business practices they would get away with, what kinds of for-the-good-of-the-people security initiatives they would be free to develop. Sure, Apple will probably wither and die, and by the year 2020 I'm sure everyone will have nothing but surety that we backed the right horse, and absolutely rightly trampled the other contender into the mud.

Yes, network effect is powerful. That's a no-brainer. But what's so wrong with maintaining an open mind?

I'm afraid Brian needs to start with himself, because the message he has been delivering is one PC users don't really care about. It may be true, but it isn't important.

It's not just that the presentation of the case needs to change. The case itself is the wrong one. Changing the way in which you describe it won't help.

Here's the key: stop talking about "insanely great". Talk about "good enough".

Okay-- here goes, then, in Drudgery-O-Font for the occasion:


The Macintosh is a perfectly adequate tool for many tasks. It sits on your desk and for the most part does not fall over. Pressing the Power button usually will cause it to turn on. With a little bit of know-how and a fair amount of work, a Mac can be made to install applications or to connect to the Internet, and in the hands of an expert can be used to create multimedia such as compact discs and Web pages. It can even be used for business, or in demanding roles such as a network server. Among the Mac's most standout advantages are its soft-touch keyboard, its pleasing Help system, and the durability of its components. Drawbacks include a certain lack of choice in hardware makers, a potentially confusing software upgrade cycle, and the pent-up irrational derision of twenty years' worth of people's playground-bully instincts being given an irresistible target, usually resulting in a reaction not dissimilar to what happens when you throw a potato bug into a chicken coop.




... No-o-o-o, somehow I'm not seeing that this will do the job.



Please pardon the sarcasm. It's been a long week.
Thursday, July 18, 2002
00:30 - Sigh...
http://denbeste.nu/cd_log_entries/2002/07/MacWorldRumors.shtml

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So I was following all of the update links that have appeared at the end of Steven den Beste's recent tirade against MacWorld and the Cult of Mac, and I was (naturally) dismayed to find that almost all of them, and almost all of the comments to each of them, were negative.

Not just negative-- pathological. They joke about Mac users drinking Steve's Kool-aid; they link to that stupid iToilet spoof; they ridicule the fruity colors, which they still think are current; they call it "MAC", as in "I wouldn't switch to MAC if Steve Jobs himself came to my house and gave me a hummer"; they poke fun at the IT administrators in the "Switch" ads (who obviously are incompetent and not long for their jobs if they're willing to admit that they use a Mac at home); they dismiss the entire platform for not having all the hottest games; they snidely ask about whether the Mac OS "still displays the bomb" when it crashes, or whether Macs can be networked; they even dismiss UNIX as being some obscure, dead-end, geeky discipline that only freaks with masking tape on their glasses would want to know about.

The more erudite among them talk about how computers are tools, and if one tool does the job even if another might be better, hey, go nuts. But as usual, the longest posts tend to be by alarmed Mac defenders, writing huge, heartfelt tracts explaining why the Mac deserves more than uneducated bashing founded on ten-year-old arguments.

Naturally, when someone spends that much time putting their defense into words, they're all too worthy of being ridiculed all the more. What a fucking cultist!

What I find really distressing is that nobody seems to be pointing out what I think is the real reason to back Apple, the one that I've been writing reams about here for months now: innovation. Apple makes its livelihood on innovation-- explicitly so, right up front, as the primary product. Apple has consistently been the first to market with things like DVD burners, AirPort, laptops with the keyboard towards the back (so your hands have a place to rest-- though PC laptops still put the speakers under your hands), and a host of other things that I've mentioned here so many times that mentioning them again will obviously not make a difference. They've consistently done things right-- designed a filesystem with Unique File IDs, so apps can keep track of files as you move them around; per-file icons, no need for filename extensions, no bloody text-mode bootup sequence... how many more must I list? And most importantly today, the iApps display an understanding of what people should be able to do with computers better than any PC company has ever demonstrated. Have you seen iTunes 3? Instead of focusing on stuff like skins and album art, they've added features like "Sound Check" (which evaluates every one of your MP3s and adjusts its preamp level so they all play back the same, "join tracks" (so live concerts and concept albums don't get broken between tracks), the ability to mark tracks as part of a compilation, and frickin' Smart Playlists-- so you can organize your own lists of songs in what amounts to complex SQL queries into the song database, but presented in such a way that the user never even has to realize that there is a database or that there is any querying to be done. It's astonishing how well they do this stuff.

And yet nobody mentions it. PC people don't mention it because they've never used a Mac since some friend's Performa running OS 7.6.1 or something, and Mac people don't mention it because they're either too focused on deflecting the PC users' barbs, or they're so unfamiliar themselves with what's available for Windows that the iApps don't seem like anything out of the ordinary.

I'm telling you, this stuff is phenomenal. It deserves kudos. It represents more hard, thankless work and more disciplined design thought to make one iApp than it does to put together an entire OS based on sliding sub-windows, mouse-over effects gone amok, and the technicolor-yawn that is the Windows logo.

Look, I agree that the Mac zealot world needs work. Apple's marketing needs to come to understand how to appeal to the other side rather than to please its own followers. And we all need to figure out how to present the case in a way that people don't find threatening or freakish.

Because, quite simply, the alternative is to let Apple die-- taking with it the best thinking in the entire technology industry.

You don't know what you've got till it's gone, they say.

Apple means something. It's more than the sum of its statistics; it's more than a stock price or an ad campaign or a piece of software; it's more than just some obscure computer company that's irrelevant because Neverwinter Nights isn't available for it. It's a company with an ethic-- a vision that is simply not represented anywhere else in the computer industry. Those of us who have experienced that vision and seen what it can accomplish are in the unenviable position of being unable to explain it to anybody without coming across as Jehovah's Witnesses.

A person has to voluntarily look at a Mac, without duress and without a subconscious goal of finding reasons to write it off, to come to understand why so many of us have made this decision.

All I ask is that people acknowledge that just maybe we zealots might have a reason.

23:33 - On the Prospects of JPEG
http://www.livejournal.com/talkread.bml?journal=makali&itemid=69926&usescheme=lynx

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Matt Robinson has some good thoughts on the JPEG-enforcement issue mentioned earlier, and its ramifications on audio/video codecs and the whole concept of patent law as it applies to technology.

The problems this highlights aren't going to go away either unless we (and the US especially) change the way we handle patents. More and more "open standards" rely on patents that are starting to look like time-bombs to us and hidden treasure to companies who own (or have acquired) the patents. MPEG-4 was so encumbered by licensing issues that while it's been "out" and finished for more than three years, no products used it because they couldn't figure out a cost-effective way of implementing it. Now it's 3 years behind competing products like Sorenson 3 (and DivX, now that it's getting legitimate customers and not just sweaty DVD ripping nerd-childs) and its video quality is sorely lacking. But what if MPEG-LA had just sat on the licensing fees for a few years and then started charging? What if Microsoft decides tomorrow that since it owns patents on NTFS, (V)FAT(12/16/32), it can kill off competition from Mac and Linux by charging royalties for implementations of code that reads those filesystems? What if some relic of the dark ages rears his ugly head up next week and demands royalties for internal combustion engines? Will we all be willing to pay more for cars?

To me, these kinds of stunts are what a company pulls when it's clear out of options-- when its normal business plan has failed and it has nothing to lose by cashing in its hand, a move which will make it universally despised but which might buy it some time (and some valuable allies). Unisys did this, right about the time when it became clear that they had no hope of making money any other way. And look what friends it won them.

Anyway, give it a read-- it's worth it for more than just the crack about "sweaty DVD ripping nerd-childs".

11:04 - A revelation
http://www.reuters.com/news_article.jhtml?type=technologynews&StoryID=1214469

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From Reuters, via MaCNN:

Some analysts have also urged Apple to move to microchips from Intel Corp. INTC.O from those made by Motorola Inc. MOT.N and International Business Machines Corp. IBM.N to cut costs.

Asked about that possibility, Jobs said that first the company had to finish the transition to the OS X operating system, expected around the end of this year.

"Then we'll have options, and we like to have options," he said.

Uhhh.... huh.

In CEO-ese, this would seem to translate pretty directly to "Why yes, that's been our plan all along. Hence those x86 builds of Mac OS X that can be made with the flip of a switch in the compiler."

All I'm gonna say about this is, there have got to be better options out there than Intel. I am not going to be happy if our Mac laptops suddenly have to have fans running all the time, and can't be put into deep-sleep mode by shutting the lid, remain sleeping for a week or two, then reawakened instantly with only minimal power drain. That's what makes a Mac laptop.

Yeah, it would solve some problems, but... ugh. One step closer to Apple being Just Another PC Maker.




Paul has this to say:

Actually, that's not CEO-ese. That's politic-speak, much as Clinton used on the Koyto thing. "Yeah, well, we'll take that under strong advisement and do it as soon as is possible. And in the meantime, we'll study it a whole bunch."

Read: "Yeah, that'll happen about three years after the end of eternity."

Jobs said that for two reasons. 1) To have IBM nicely call up and start negotiating cost cuts on power4's, and 2) To scare the fuck out of mot for various reasons. Or, the lucky third reason he uses so well: 3) Time to say something vague the media can't read in to so they'll leave me the hell alone.

Besides, it would be nearly impossible for them to switch to intel. Even of compiling OS X into an intel environment would be quite simple (which it is), the problem then lies with the thousands of apps. They're all distributed in binary images. They'd all have to be recompiled and redistributed. So vendors would either have to eat the cost and provide intel version to their ppc registered users, of make everyone buy all of their software again.

This is, of course, ignoring the obvious alienation of Apple's loyal user base.

I don't see it happening.

Also, physics comes into play. They'd have to redesign every single case for every single computer they make, else they'd melt with P4 procs. Further, things like the cube (which may be coming back), the new iMac, and all of the laptops would be impossible, as you simply couldn't get the heat out.

That also includes the XServe.

Nooo, Apple isn't going to be doing that. IF (big if, aside from what den Beste would have one believe) Mot cuts the chip fab, Apple will either strike a deal with IBM real quick (and with millions of users-- they have bargaining power), or start their own chip fab. It's not like they don't have the money to build the site, hire the people, and license the design. Or roll their own.

The latter is considerably more expensive, and no doubt people would be calling for the doom of apple if they go and spend a few billion so they can make their own chips for their slow [sic] computers. But, it would remove the gloves so far as processor design goes.

Know how much of a perfectionist Jobs is? Wait until he has his own chip fab to play with.

Ehh, maybe. Yes, I agree that he's certainly likely to have had some kind of massive contingency plan all along, and one that doesn't involve a huge compromise of his design ideals which currently make Motorola's chips the only ones suitable for the job.

But, you know... I'm half tempted to say "Hurry up and let's have whatever's going to happen happen", so we can stop with the guesswork and know what we're up against.



10:57 - JPEG patent now being enforced
http://www.corporate-ir.net/ireye/ir_site.zhtml?ticker=forg&script=410&layout=-6&ite

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Oh, this we needed.

Forgent Networks, a company that manufactures polysyllabic words, has apparently just stumbled upon evidence that it owns the sole rights to the JPEG algorithm. They're now suing everybody they can get their hands on.

There's a Slashdot thread on this, which leads off with the statement that "This ambush of the digitial imaging industry will probably stand as the worst public relations nightmare a company can inflict upon itself." No kidding.

We all saw how well Unisys' attempt to do this with GIF went, didn't we? And besides, I was always under the impression that the "G" in JPEG stood for "Group"-- you know, as in open-standards-development-group. If one of the group members didn't disclose their patent to the other members (a "submarine patent", as I'm hearing it's called), they can be prosecuted.

Good frickin' luck, Forgent. Way to make yourself an instant pariah.
Wednesday, July 17, 2002
18:14 - It's either ironic or very very stupid.
http://www.technologyreview.com/articles/mann0702.asp?p=0

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The name of the article is "Why Software Is So Bad".

Read it-- every word of it (it's not very long, really)-- and then you tell me how enlightened you are on the subject.

God, I love it.

11:24 - For the Rest of Us

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Further to my rant earlier on filename extensions-- there's one thing I must make clear. That is that I really don't care about my own user experience. What I care about is what the rest of the world has to put up with.

Frankly, I could care less whether my files have extensions on them or not. Hell, I made UNIX serve as my main desktop machine for like two years. I can put up with a lot, and I frequently do purely out of geekiness.

But you know-- it's all well and good to banter back and forth about operating system advancements that let power users streamline their procedures. But it's quite another thing to have to watch the 85% of the computing world who have less of a clue about how their computer works than your average geek can fathom having, and see them subjected to the bewilderment that comes from a bare, out-of-the-box Windows installation and the brain-dead design traps that are built in.

Like I said earlier: Microsoft software is designed by geeks, for geeks. The engineers often can't conceive of the mindset that they'd have to be in in order to write software that the average person can use efficiently and as designed. I myself can't get into that mindset unless I try; but when I do, it's horrifying.

To take the example of my fan-art site: yes, I could (and did) automate the server-side processes to be very intelligent and account for as much user error as possible. But that's not where the problem lies. The problem is that people don't READ anything. They upload BMPs, and the system tells them that it only accepts GIF and JPEG-- and so hey, they change the filename extension, think they've converted the file to get around my pointless and onerous constraint, and upload it again. And it doesn't work, and then they e-mail me, and I have to explain to them a) why BMPs are not allowed, and b) why changing the extension does not convert the file.

Automation does not help prevent the petulant e-mails. Automation doesn't stop me from having to explain, patiently, to at least four or five people every week, how to work with files in an extensions-based environment, without screaming my lungs out at them over how stupid Windows is and why it's responsible for their lack of understanding.

Sure, we understand how to set up an "Open with..." contextual option for opening that .pdf file in Notepad. But what about Joe Average User?

Like I said in the post about the RealOne player download page, there is apparently so much confusion among users over the "security warning" dialog box that Real has had to put up that screenshot explaining how to bypass it; evidently, enough people have trouble figuring that out that Real has had to field enough phone calls and e-mails to warrant taking this stupefying step. It takes some thought to realize just what that means.

So much of this trouble could have been alleviated by software that was designed by people who know how to get inside the heads of average users-- which is what Apple hires for, rather than for the ability to hack the DoD. User-centric design is far more important to Apple-- and oddly, or perhaps not, that's exactly why many geeks shun Apple. They don't want to feel pandered to. They don't want to feel like they're being written for in a bloc with a bunch of newbies. They want to feel as though they're riding a mustang they've tamed themselves, instead of driving a car that someone else built according to focus group feedback.

What's especially galling is that NTFS, the Windows NT filesystem, has had the capability for multi-forked files, just like the Mac OS, for years now. (They called them "Streams".) If you had the right tools, you could create as many named streams as you wanted for your individual files-- custom per-file icons, per-file app binding, comments, labels, anything you wanted.

But Microsoft never completed the OS support for such features.

After eight years, what we have is an OS where they've put all their effort into letting savvy users infinitely customize their pop-up menus and Favorites lists and so on, but they've never addressed the basic functionality enhancements that they already had the foundations for, that could have drastically reduced the drudgery and lack of control that casual (non-geek) users have in Windows. Why didn't they? I'm at a loss.

Maybe it was backwards compatibility (though that's not an issue, the way it's implemented). Maybe it was security concerns. Maybe it was rank stupidity. Or maybe it was just that Microsoft's philosophy toward user-centric design is one of utter contempt.

It takes a lot of effort to think like common users. I just happen to have a lot more respect for that kind of thinking than a lot of geeks do-- and a lot more vitriol for the lack of such thought. Because when so many people are affected by it, it amounts to mass user abuse.

10:12 - "Switch" success
http://www.apple.com/switch

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By the way, the statistic that started out the day was that since the start of the "Switch" campaign, they've had 1.7 million hits on the page-- 60% from Windows users. I don't know how much credence I'm willing to give the claim that the retail stores are seeing Windows users walk in with Switch ads under their arms, saying "Tell me more"... but it at least sounds as though the reaction in the world at large is better than what the Dvorak contingent would have us believe.

Now, if only they'd update the TV Ads section so I can link to the Will Farrell ad. I swear, I haven't laughed at anything so hard at 6:15AM in my life (though that's a hell of a qualification).

10:01 - Oh yeah...
http://www.real.com

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One thing I forgot: RealNetworks announced a native RealOne player for OS X today. It looks pretty nice, actually-- the default garishness is less than on the PC, and naturally transparency works better.


They used their own little simulations of the window-control buttons, though, instead of the native ones. The assmunches.

09:52 - Nickel Rundown

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Hokay. I'd say that's a pretty darn good keynote, all things considered. They delivered everything we expected them to, with a few twists; they didn't do anything really out-there, like some of the rabid speculation had it; and they had some surprises that nobody had expected at all.


First of all, there was a "One more thing..." the 17" iMac, which came as a surprise to nobody. However, what did come as a surprise was that it's 17" widescreen, continuing the "premium" placement of widescreen monitors and moving them into the consumer market. And it's 1440x900, which is considerably more pixel real estate than if they'd just left it at 1024x768 and tacked on some area on the sides. This should displease nobody. Oh, and the graphics are upgraded to GeForce4MX across the board-- so no more complaints there.

$1999 for the top-end 17" with SuperDrive... not bad, I'd say.

A whole lotta iPod stuff. There's the new 20GB model, as people had expected; but it's more than that. The body is now 10% thinner. The scroll-wheel is now a solid-state touch-sensitive trackpad thingy instead of a moving part. There's a headphone remote and a belt case. There's a little door over the FireWire port. And they didn't drop the 5GB entirely-- they just moved it to $300, while the 10GB and 20GB are $400 and $500 respectively.

Oh, and they released a Windows version too. This doesn't mean iTunes for Windows; it means Apple partnered with MusicMatch to produce a new version of that software, which I understand to be the closest thing on the PC to iTunes, which auto-syncs with the iPod. So now there's a packaged solution for Windows buyers, who otherwise would have had to find XPlay on their own. (I'll bet the XPlay guys are fuming today.)

iTunes 3 is kickass, though. Per-song ratings (0-5 stars). A new "Composer" field. A "Play Count" field, which increments whenever a song finishes, and a "Last Played" field. Audible.com support, with live bookmarking so you can listen in iTunes, pause it, sync your iPod, then have the iPod pick up right where you left off, and vice versa. And then there's Smart Playlists, which auto-generate themselves based on criteria you select (artist name, date, rating, number of plays, and options to randomize, to limit to a certain number of songs, and to live-update as new songs are added). Very cool.

Oh, and it also now puts its iTunes Music folder inside (gasp!) your Music folder, instead of Documents. And it will now rename your folders and files inside there to match any changes you make in the files' ID3 tags. This is kickass.

Meanwhile, one of the surprise announcements was iCal, which is a pretty neat little calendaring app. It publishes calendars to the Web, and synchronizes them by subscription. It doesn't seem to import from Outlook or Meeting Maker, but maybe that will be forthcoming later. The big nice thing about it is that you can also publish your calendar do your iPod, or to your cellphone using iSync-- the other new surprise iApp.

iSync is a little palette that keeps devices like your iPod, your Palm, and your cellphone (via Bluetooth) available, and lets you sync them on request-- pushing your contacts (from Address Book) and calendars (from iCal) into the devices. It also lets you publish these things to a secure location in your .Mac services, and thus keep your multiple computers synced together. That's pretty cool.

They had the CEO of Sony Ericsson on stage to talk about his cellphones and how Apple is leading the way with connectivity and so on; he clearly had no idea what he was actually saying, woodenly reciting lines like "Watch this space," in an accent so thick I could barely distinguish it from that of the CEO of the Chinpokomon company. "We ah very concerned about youh concerns! ...With your big American penis."

Speaking of Address Book, this is the first time we've really got to see it demoed live-- and it looks pretty tricked-out. Lots of zany effects (the smooth column expansion-- yargh!), and its big claim to fame is live interaction with stuff like Rendezvous and iChat, updating itself whenever someone with more info comes within range. This Address Book is obviously going to make Mail a lot cooler, but it's supposed to be accessible from any other app as well, like Inkwell. What I wonder is whether this means the Palm Desktop is now obsolete-- whether all that hard work Palm put in to get an OS X-native version out is now rendered pointless. That would suck, but...

So then there's .Mac. I kinda wondered how Steve would introduce this without drawing down a storm of booing. And he did; he led into it by talking about how nothing's free anymore-- POP3 services from Yahoo and MSN are now like $30/year, and those free disk-space services (like iDrive) are now gone. (Gee, you'd think they didn't have any visible means of bringing in income, or something!) So then he said iTools is becoming .Mac, and mentioned that, hey-- Microsoft had .NET, right? But all that is is just what Apple's been doing all along, with iTools. So, said Steve, we're going to just jump into that boat... because you know, ours actually does something!

That's what being a "master showman" is. Unveiling a price hike from zero to $100/year and getting laughs instead of boos.

Anyway, he showed off lots of new Jaguar stuff. It's good to see how Mail will work with all the spam-filtering doohickeys (I loved how when he turned it on, about 98% of his inbox went brown-- that got a laugh), and iChat was fairly cool. Sherlock 3 looks outstanding. And what Sherlock once was-- just a file-finder-- is now built into the Finder itself, which makes a whole lot more sense to me. It's where it was in the longlongago days, after all.

The Finder should be awfully fun to use, by the way. Folder windows jump out of their source locations, using what looks like the Scale effect; this is something I'd been saying they should do for over a year now. Everything looks super-snappy-fast. And spring-loaded folders will be a welcome sight. (Now if only we could get labels back...)

The coolest thing about Jaguar is that they seem to be sticking with the code-name on up through release. The "X" logo on the box and the CD has jaguar spots, and just look at the OS X page-- as Paul puts it, "Coolest... tab... ever."

Subtly updated look to the whole apple.com website, as a matter of fact; the Apple logo on the leftmost tab is now a gray "metal" looking thing, and the tabs now look more "Jaguar-style", crisper and shinier. The ".Mac" tab is brushed-metal; the rest are colored as they used to be, except for that cool-ass OS X one.

What else? Not much... no POWER4-based tower Macs, no new digital device, no tablet Mac-- not like anybody seriously expected that anyway. This was a nice across-the-board keynote, the kind of thing that I enjoy getting up early for.

And whaddya know... suddenly I'm feeling a whole lot better today. Maybe the dizziness has all just been pre-keynote jitters or something. Though that would so suck.

06:41 - Industry Support

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Sweet. Epson, HP, and Lexmark are building Rendezvous into their printers-- so they'll auto-discover in OS X.

06:17 - Oooo...

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Awright-- the Jaguar CD will have jaguar-spots on the X. We hoped it might.

"Pixar rendered the fur, by the way."

06:13 - MacWorld
http://stream.apple.akadns.net/

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Okay, this MacWorld keynote is getting off to a funny start. More so than I ever remember it being before. The Will Farrell "Switch" ad kicks so much ass.

And the SoHo Apple Store looks fantastic.

Argh-- gotta get back to the stream...
Tuesday, July 16, 2002
20:30 - Hacking the Wetware

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See, this is exactly the kind of thing I'm talking about.

On my Windows machine at work, I had decided to download the RealOne player. After going through the real.com website (which, as had not changed almost since the company's birth, involved finding the tiiiiiny little nigh-invisible "Free RealPlayer" links tucked away into the corners of a sequence of two or three Big! Flashy! Pages! that Try! to Trick! you into Downloading! the Trial! Version! of the Pro! Player!), I got to the auto-starting download page:



See what's going on there? There's a screen shot of the little "Security Warning" window that pops up, the one that asks you if it's okay to run this executable you're downloading from RealNetworks, Inc... with a big bright green arrow telling you to "Click 'Yes' when this dialog box appears".

The whole point of the "Security Warning" window was to give Windows users control over whether random websites could install things onto your computer. You're supposed to look at the certificate owner as reported in the dialog box, follow the little link, review the certificate, and only click "Yes" or "No" depending on what you conclude about the site in question.

That would be great, in an ideal world. But you know what happens on planet Earth? People have no idea what that little box is. "Security... certifi-- what? Where did this-- signature? RealNetworks... run and install... huh?"

Real.com is evidently having to respond to enough user confusion over this supposedly user-empowering, process-streamlining feature of Windows that they've had to put in a screenshot and instructions on how to click "Yes" to make it go away. Instead of letting users come to treat the Security Warning dialog as the intelligent gatekeeper against unauthorized code execution that it was intended to be, they tell users "Oh, don't worry about that-- it's just one of those 'computer things'. Who knows where these things come from? Just click 'Yes' and you'll be all set."

Am I the only one who sees how ridiculous (and dangerous) this is?

Instead of making the user read the dialog box, decode what it means, and make an informed decision based upon the evidence at hand, Real is training people to ignore the security measure and just follow the instructions in order to get past it. This is, as a learned friend of mine puts it, hacking the wetware-- it's appealing to laziness and convenience to suck all the usefulness out of a potentially powerful tool, and indeed to make it worse than useless.

What, for example, would happen if some spy-ware or ad-ware company put up a screenshot like this, telling you to "just click Yes"? What if some virus you got in the mail did that, provided it was dressed up in enough legitimate-looking graphics?

And is anybody under any illusions that Palladium will be anything but more of this, only a hell of a lot more ubiquitous and prone to being just as roundly ignored and abused?

Palladium, after all, is supposed to be based on "clearance levels" and execution accessibility granted by the end user. This is how spam and viruses are supposed to be rendered toothless. But who doubts that it will be more than six months before 85% of the Internet will have trained themselves to reflexively click "OK" on the mysterious little boxes that come up all the time-- clustering so thickly as to completely remove any convenience whatsoever from computing?

That's the problem with so much of Microsoft's approach to software design: the solutions they make would be perfect... if only we were all machines. If only we all followed rules, obeyed signs, read instructions, then Windows would be the most perfect of all operating systems-- little things like "filename aesthetics" and "intuitiveness" and "user-friendliness" would be patently unnecessary, and nobody would click on anything they weren't supposed to-- everything would hum along. But such software becomes unusuably onerous if the users are human beings.

Microsoft's engineers are the consummate geeks. They're recruited from the CS labs of the most demanding high-tech schools in the nation; most of them already harbor a loathing for the human race, for their peers, and for the "common man" who used to beat them up on the schoolyard. (I have known a number of these people.) They joke wryly after their interviews finish up, saying "Yeah, I'm gonna go take 'em down from the inside," but what happens is that they're hired to design software that interacts best with machines rather than with people, because machines are whom these fellows trust more.

All they usually think about in their spare time is hacking the wetware. You know how much Microsoft will pay a CS major who successfully rigged a sweepstakes or hacked into a bank? And how useful do you think that person will be in writing software that everyday people are supposed to benefit from?

I weep for the future.



By the way, I have nothing against the RealOne player itself; it actually seems to be quite a slick little package, proprietary-ass interface widgets where you have to hunt around for a piece of "dead" border space if you want to move the window anywhere or not. And it's sluggish and chop