Wednesday, November 10, 2004 |
22:58 - It's okay, guys, we forgive you
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Just got this e-mail:
Please re-download our Delicious Library from: <http://www.delicious-monster.com/download>
We sincerely apologize, but we accidentally left some expiration code from our beta program in the final version of the application you bought, so it stopped working today. We feel horrible about letting you down; we were working night and day the last few days before release and this just slipped through the cracks.
The only good news is that we've been working since our release to fix the biggest problems you've been experiencing, and this new version adds the ability to correctly look up items from other Amazon stores around the globe.
Again, we apologize for inconveniencing you, and we hope we can win back your trust.
Yours, Wil Shipley and Mike Matas Delicious Monster Software
Have you ever seen such an unnecessarily contrite message? Like, from anybody?
Guys, you had me at "http://".
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