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Wednesday, January 8, 2003
09:54 - TrackBack SmackBack

(top) link
So here's what Safari's bug-report function looks like:



Checkboxes for automatically including a screenshot of the current page, and/or its source. Categories for different problem areas.

Looks to me like they've got a pretty serious outlook on making this thing shipshape, if the mechanism on the receiving end of these bug reports is anything like as streamlined as this is.

Then again, there's something to be said for the idea that we users shouldn't be the ones doing Apple's beta testing, no matter how nice the tools are. I mean, c'mon-- I get paid for that sort of thing normally.

(On the other other hand, Apple is making all kinds of brand-new software these days, and they depend on user feedback in order to know in which directions to take it, which I applaud wholeheartedly; and web browsers are one of those things that can only really be properly wrung out en masse-- so this whole "Massive Multiplayer Online QA" thing does make a certain kind of sense. It's probably the only way they can do this much development in this little time. It certainly helps that Mac users tend to be forgiving of Apple's controversial moves-- and willing to bend over backward to help Apple succeed...)

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